Drive efficiency and accelerate time to action in managing insider risks - Microsoft Tech Community
As our recent Work Trend Index showed, people are collaborating, chatting, emailing, and sharing in new ways and greater volume than ever before. Between February 2020 and February 2021, the time spent in Microsoft Teams meetings more than doubled (2.5 times) globally, the average Teams user is sending 45 percent more chats per week, the number of emails delivered to commercial and education customers is up by 40.6 billion, and we’ve seen a 66 percent increase in the number of people working on documents.
That same report also found that people are burned out. One in five global survey respondents say their employer doesn’t care about their work-life balance, with 54 percent feeling overworked and 39 percent feeling exhausted. And there are trillions of productivity signals from Microsoft 365 quantifying the precise digital exhaustion workers are feeling.
Not only does this create challenges for productivity and engagement, but it also creates risk for the organization. A study conducted in 2020 out of CyLab, Carnegie Mellon University’s Security and Privacy Institute—with support from Microsoft—found that 69% of organizations had malicious, high-concern insider incidents such as financial fraud, sabotage, data theft, or workplace violence.