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Dec 06 2023, 07:00 AM - 12:00 PM (PST)
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My secure score has changed for MFA Global Admins

Not applicable



My client has noticed that his Secure Score for one action has changed, without any actions being implemented by the client.


Please see the attached screenshots taken a day apart.





2 Replies

Hi Lee,


Thanks for bringing this to my attention.  The new number is correct from a mathematical perspective but the team would like to investigate what happened as there were no changes to Secure Score yesterday.  Can you PM me the tenant name so I can have them take a look?

Hi Anthony,


The tenant is  - The client has also stated:


"Hi Lee,


A small update, around 40 hours from when I enabled MFA for about 19 users and user count in security score fell by only one user from 36 non MFA users to 35.

Which does not sound correct. Maybe something to add to the MS ticket."


This is for action "Enable MFA  for all users"