My customer use Windows 7 +OFFICE PRO 2016 , but they didn't login M365 AIP , Authentication fail .

%3CLINGO-SUB%20id%3D%22lingo-sub-2485994%22%20slang%3D%22zh-CN%22%3EMy%20customer%20use%20Windows%207%20%2BOFFICE%20PRO%202016%20%2C%20but%20they%20didn't%20login%20M365%20AIP%20%2C%20Authentication%20fail%20.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2485994%22%20slang%3D%22zh-CN%22%3E%3CP%3E%3CSPAN%20class%3D%22VIiyi%22%3E%3CSPAN%20class%3D%22JLqJ4b%20ChMk0b%22%20data-language-for-alternatives%3D%22en%22%20data-language-to-translate-into%3D%22zh-CN%22%20data-phrase-index%3D%220%22%3E%3CSPAN%3EMy%20customer%20is%20using%20Windows%207%20%2BOFFICE%20PRO%202016%2C%20but%20they%20are%20not%20logging%20in%20to%20M365%20AIP%20now%2C%20and%20the%20authentication%20fails.%3C%2FSPAN%3E%3C%2FSPAN%3E%20%3CSPAN%20class%3D%22JLqJ4b%20ChMk0b%22%20data-language-for-alternatives%3D%22en%22%20data-language-to-translate-into%3D%22zh-CN%22%20data-phrase-index%3D%222%22%3E%3CSPAN%3EAll%20files%20in%20RD%2C%20because%20they%20are%20encrypted%20by%20AIP%2C%20cannot%20be%20opened%20since%206%2F24.%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Microsoft

My customer is using Windows 7 +OFFICE PRO 2016, but they are not logging in to M365 AIP now, and the authentication fails. All files in RD, because they are encrypted by AIP, cannot be opened since 6/24.

0 Replies