Nov 28 2022 05:19 AM
We've got an issue where authentication suddenly stops working (seems to affect any methods registered for affected users). When they try to authenticate they get the message that 'Your sign-in was successful, but does not meet the criteria to access the resource'. No changes have been made to the MFA policies, and many of these users / devices have been authenticating with no problem for many months.
I have found that deleting all the MFA methods for the user in Azure AD and getting them to re-register seems to work (in the case of one user, it failed again after a few days and required the same treatment again). Has anyone come across this issue? Can't currently see any clear cause - and given that re-enrolling the authentication device always works, it would appear not to be an issue with the MFA policies.
Thanks
Nov 28 2022 05:46 AM
Nov 28 2022 05:51 AM
Nov 28 2022 05:59 AM
Nov 28 2022 06:17 AM
Nov 28 2022 06:30 AM - edited Nov 28 2022 06:31 AM
Perhaps a support ticket here.. I noticed I cannot even access my security info right now, looping over and over. Even when turning all my policies off.
Nov 28 2022 06:31 AM