encrypted PDF not opening from teams

%3CLINGO-SUB%20id%3D%22lingo-sub-1494520%22%20slang%3D%22en-US%22%3Eencrypted%20PDF%20not%20opening%20from%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1494520%22%20slang%3D%22en-US%22%3E%3CP%3EI%20m%20trying%20to%20open%20PDF%20protected%20file%20from%20Teams%20and%20it%20is%20not%20opening%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1494520%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EInformation%20Protection%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1495527%22%20slang%3D%22en-US%22%3ERe%3A%20encrypted%20PDF%20not%20opening%20from%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1495527%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F229026%22%20target%3D%22_blank%22%3E%40Karim%20Zaki%3C%2FA%3E%26nbsp%3BDo%20you%20use%20app%20protection%20polices%20(WIP)%20for%20Windows%2010%3F%20If%20so%2C%20can%20you%20provide%20an%20overview%20of%20you%20setup%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1495533%22%20slang%3D%22en-US%22%3ERe%3A%20encrypted%20PDF%20not%20opening%20from%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1495533%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F470541%22%20target%3D%22_blank%22%3E%40JanBakker330%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eyes%20i%20m%20having%20protection%20policy%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1495542%22%20slang%3D%22en-US%22%3ERe%3A%20encrypted%20PDF%20not%20opening%20from%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1495542%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F229026%22%20target%3D%22_blank%22%3E%40Karim%20Zaki%3C%2FA%3E%26nbsp%3BDid%20you%20add%20your%20reader%20app%20in%20the%20exempt%20apps%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%2258-29-06-2020.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F201819i01562E6F84B8F049%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%2258-29-06-2020.png%22%20alt%3D%2258-29-06-2020.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1495547%22%20slang%3D%22en-US%22%3ERe%3A%20encrypted%20PDF%20not%20opening%20from%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1495547%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F470541%22%20target%3D%22_blank%22%3E%40JanBakker330%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ei%20m%20not%20talking%20about%20intune%20at%20all%26nbsp%3B%3C%2FP%3E%3CP%3Emy%20case%20is%20that%20I%20m%20trying%20to%20open%20protected%20PDF%20win%20AIP%20inside%20the%20teams%20view%20and%20it%20is%20not%20opening%20when%20I%20open%20in%20the%20desktop%20it%20is%20working%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

I m trying to open PDF protected file from Teams and it is not opening 

4 Replies

@Karim Zaki Do you use app protection polices (WIP) for Windows 10? If so, can you provide an overview of you setup? 

@JanBakkerOrphaned 

yes i m having protection policy  

@Karim Zaki Did you add your reader app in the exempt apps?

 

58-29-06-2020.png

@JanBakkerOrphaned 

i m not talking about intune at all 

my case is that I m trying to open protected PDF win AIP inside the teams view and it is not opening when I open in the desktop it is working