May 13 2020
- last edited on
Feb 19 2021
Can a DLP policy be configured to only display a policy tip but don't send the email notification? At the moment, only a policy with Block with justify and override action works that way. We only want the user to see the policy tip i.e. there will be no restrict/block action but it appears a policy with this configuration then sends the sender an email immediately which has the potential to annoy a lot of our users.
May 14 2020 04:17 AM
@Gurdev Singh On your policy settings, You can create a Rule --> Actions --> User notification. you can disable the notification for users and set only "Policy Tips"
May 14 2020 03:31 PM
@PrasannarajuThe way you describe it, doesn't work. Have you tried it? If you disable user notification, then policy tip disappears as well.
May 14 2020 04:15 PM - edited May 14 2020 08:27 PM
@Vasil Michevthanks...Yeah, that's what we are going to try having exhausted all other options. We even considered a dump mailbox to direct all these email notifications. Not sure why designers of DLP didn't consider a requirement where someone just wants to display the policy tip without getting bombarded with unnecessary emails.
I have now tested the policy in test mode with show policy tips but no luck emails are still fired. Any other ideas.
Dec 24 2020 08:18 AM
@Jonas Back Yes if you turn off email notifications you will not receive Policy Tips from the policy