DLP with policy tips only, no email notifications

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Frequent Contributor

Can a DLP policy be configured to only display a policy tip but don't send the email notification? At the moment, only a policy with Block with justify and override action works that way. We only want the user to see the policy tip  i.e. there will be no restrict/block action but it appears a policy with this configuration then sends the sender an email immediately which has the potential to annoy a lot of our users.

8 Replies

Did you try "test" mode?

@Gurdev Singh  On  your policy settings, You can create a Rule  --> Actions --> User notification. you can disable the notification for users and set only "Policy Tips"

 

Prasannaraju_0-1589454992598.png

 

@PrasannarajuThe way you describe it, doesn't work. Have you tried it? If you disable user notification, then policy tip disappears as well.

@Vasil Michevthanks...Yeah, that's what we are going to try having exhausted all other options. We even considered a dump mailbox to direct all these email notifications. Not sure why designers of DLP didn't consider a requirement where someone just wants to display the policy tip without getting bombarded with unnecessary emails.

 

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I have now tested the policy in test mode with show policy tips but no luck emails are still fired. Any other ideas.

Have you performed any more tests?

@Jonas Back  Yes if you turn off email notifications you will not receive Policy Tips from the policy

@Prasannaraju 

 

 This config will not allow you to save the policy rule.image.png

Did you find a way to do this?
I strongly agree that this should be possible