May 28 2020
- last edited on
Feb 19 2021
I've created a test DLP policy using a custom sensitive info types so only I know the words that trigger it.
Policy tips work in the outlook client and the online version of word (didn't test excel)
but it isn't working on installed word or excel o365.
It also sends me the email alerts properly.
the default policy tips are really bad :)
Policy Tip: default text
Not sure where to look at my local clients on why its not triggering word or excel. Its been over 24 hours since I set it up and it works in outlook.
Jun 02 2020 06:49 AM - edited Jun 02 2020 06:50 AM
@Jason_B1025 thank you for response, first take a look at report for DLP and you might find some clue there:
Then try sign out from your account and sign in again and if problem persist, contact Microsoft 365 support team.
Jun 12 2020 06:04 AM
@Reza_Ameri-Archived thanks, but its still not working.
Now that I added custom text for the policy time, local outlook isn't picking up the change and still shows the default. OWA works fine.
DLP policy tips are really starting to drive me nuts!! :)
I opened a ticket with MS support, but that's even more painful and slow.