DLP Report: Sensitiveinformationcount value is '0' for certain records

New Contributor

Issue : Issue at SCC based DLP for EXO where DLP policy detected email not showing ‘sensitiveinformationtype’ and 0 for ‘sensitiveinformationcount’ (for majority matched email entries in report has this information available and its using same DLP policy/rule) so question how can I find that which rule matched and how many 'sensitiveinformationcount' in that email?

 

Refer below screenshot where entries marked with blue do not have ‘sensitiveinformationtype’ and ‘sensitiveinformationcount’ although dlpcompliancerule is same for other entries where sensitiveinformationcount is >=1

mevaibhav83_0-1605615108371.png

 

DLP Policy Configuration (both custom and standard sensitive types in use with same match accuracy for all)

mevaibhav83_1-1605615108376.png

 

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