SOLVED

Deletion of files under retention policy

Iron Contributor

Hi there,

 

In the moment I am getting into retention policies and have a question.

 

I have a file with the retention policy "keep for one day and then delete". It was possible to delete it into the recycle bin with a normal user. I did not try the hard deletion yet, so in the moment there's not yet a preservation hold library.

 

Is this as the software is designed? Should users be able to delete documents under such a retention policy?

 

Thanks in advance and kind regards! 

1 Reply
best response confirmed by Sophie_Bruehl (Iron Contributor)
Solution
Yes, that's the expected behavior. Once its removed from the recycle bin, either by user action or after the soft-delete period expires, it will appear in the PHL and will be kept there for the duration of the policy.
Now, one day period is not really supported for SPO files, so you should not use it for production policies (just for testing).
1 best response

Accepted Solutions
best response confirmed by Sophie_Bruehl (Iron Contributor)
Solution
Yes, that's the expected behavior. Once its removed from the recycle bin, either by user action or after the soft-delete period expires, it will appear in the PHL and will be kept there for the duration of the policy.
Now, one day period is not really supported for SPO files, so you should not use it for production policies (just for testing).

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