One of the most important things an IT department can do for itself is demonstrate its value to business leaders clearly and regularly. The easiest way to do this is with a dynamic, real-time dashboard view of the IT operation.
The bad news is that accurate, functional, and responsive dashboards have historically been difficult to produce, as well as lacking the features necessary to show the range of services, solutions, and operations at work behind the scenes.
The good news
System Center Operations Manager 2012 Dashboards
is a huge leap forward – and I think it has gone overlooked by a lot of System Center 2012 SP1 users. This is also one of the many reasons to upgrade to SP1 as soon as you can.
Ops Manager is a technical product and, historically, has been too complex for anyone outside of the IT team to use consistently. In our recent release updates, however, we have created some impressive dashboard functionality which addresses the primary needs for this kind of tool:
IT managers and business leaders both need
fast access to data
about their applications and infrastructure in order to make quick decisions and troubleshoot.
To see this data at a glance, users need a
one-stop, modular display
that can have a
customizable level of depth and insight
into that data.
This modular, customizable view of the data should be able to
show any set of metrics
, KPI’s, environments, or apps – all without needing to navigate between views.
This dashboard needs to be something that can be
built and deployed in minutes
, and updated or adjusted in seconds.
This needs to be easy enough to be used by leaders outside of the IT team, and it needs to be
viewable in a multiple formats
via an operations console, a web console, or the common and familiar
SharePoint web part.
This tool has gotten a lot of traction under the radar with companies around the world, and its users are benefitting from its functionality. One of these users is Stephen Hall from
T. Rowe Price
“The new dashboards in Operations Manager 2012 SP1 have given some of my older custom management packs new life by dramatically improving the performance of my views and providing better web integration.
I am very excited to see more attractive custom graphical interfaces being developed, like those in the new SQL Server management pack, that are utilizing the new dashboard capabilities.
The biggest advantage I’ve recognized in using the new dashboard capabilities is less reliance on the need to build and schedule reports to access data from the data warehouse.”
Systems Management Technology Architect
T. Rowe Price
Stephen’s experience is echoed by passionate users who are using this tool to graphically demonstrate the operations and performance of their IT infrastructure. If you haven’t used System Center Operations Manager 2012 Dashboards before, there’s no time like the present!
Another important facet of this dashboard tool is that it is
distinctly different from an automated report
. The primary difference is that a report is processing data for a specific period of time in the past, whereas a dashboard is projecting and visualizing current and future data. Dashboards can also visualize data (which can be invaluable when IT admins need to manage up), and it also allows data to be seen in the context of other work streams operating concurrently.