Connector error

[Todd Hall]

AADSTS50020: User account 'thall521@att.net' from identity provider 'live.com' does not exist in tenant 'Trend Micro' and cannot access the application 'd4e26dce-91d9-401b-b80a-c43d3c4dab06' in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Any suggestion of the above error?

[#2]

having the same error with HockeyApp. Has yours been resolved?

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@Todd Hall wrote:

AADSTS50020: User account 'thall521@att.net' from identity provider 'live.com' does not exist in tenant 'Trend Micro' and cannot access the application 'd4e26dce-91d9-401b-b80a-c43d3c4dab06' in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Any suggestion of the above error?

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[#3]

Hello,

I have exactly the same error when I try to use "Active backup for office 365" from a Synology NAS. Synology Helpdesk has advised to contact Microsoft. So any help are welcome.

Thanks.

Michel.