May 21 2019
- last edited on
Feb 19 2021
Our DLP email messages that go back to the user/sender with our policy for sensitive information are using a sender address that we do not want used. I cannot seem to find where to change the sender email address. The current address used was listed in our tenant Organization Technical contact field but I changed it there and it still has not changed the SENDER address of the notification. HELP PLEASE
May 21 2019 10:53 PMSolution
The notifications should be coming from Office365Alerts@microsoft.com. There's another set of DLP-related email that will be generated from the firstname.lastname@example.org address - are those the ones you are referring to? Once you have removed the postmaster alias, they should be displayed as "Microsoft Exchange" or similar. Make sure you update your OAB and clear any contacts/cached info.
May 23 2019 08:47 AM
@Vasil Michev - Thank you for the response. It was a DLP notification and a consultant had postmaster@ aliased to their account in our tenant. This is now fixed and we have customized our mail tip and email to end user for the sharing of sensitive info (PII) via email. We also have all alerts going to a Teams channel rather than to all tenant admins.
You saved me a TON of time giving me these directions.