Cannot Select OneDrive for Custodian in Advanced eDiscovery Case

%3CLINGO-SUB%20id%3D%22lingo-sub-2407990%22%20slang%3D%22en-US%22%3ECannot%20Select%20OneDrive%20for%20Custodian%20in%20Advanced%20eDiscovery%20Case%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2407990%22%20slang%3D%22en-US%22%3E%3CP%3EHello!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20brief%2C%20I%20created%20an%20advanced%20eDiscovery%20case%20and%20initiated%20a%20bulk%20import%20of%205%20custodians%20via%20Microsoft%20365%20Compliance%20Center.%20While%20the%20bulk%20import%20template%20sets%20Exchange%20and%20OneDrive%20to%20TRUE%2C%20and%20after%20the%20bulk%20import%20is%20complete%2C%20I%20confirm%20the%20mailbox%20added%20for%20all%205%20custodians.%20However%2C%20it%20does%20not%20add%20the%20OneDrive%20directory%20for%20the%20custodian%20for%204%20out%20of%205%20custodians.%20When%20I%20attempt%20to%20manually%20add%20the%20OneDrive%20directory%20for%20one%20of%20the%204%20custodians%2C%20I%20am%20unable%20to%20click%20on%20the%20%22Edit%22%20link%20in%20the%20OneDrive%20row.%20Also%2C%20I%20confirmed%20there%20is%20an%20active%20OneDrive%20directory%20available%20for%20each%20custodian.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20reason%20why%20the%20OneDrive%20directory%20is%20unavailable%2C%20although%20there%20is%20an%20active%20OneDrive%20directory%20for%20the%20custodian%3F%26nbsp%3B%3CIMG%20class%3D%22lia-deferred-image%20lia-image-emoji%22%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Fhtml%2F%409839A717402516D64549B98324F4F0C1%2Fimages%2Femoticons%2Fsad_40x40_1.gif%22%20alt%3D%22%3Asad%3A%22%20title%3D%22%3Asad%3A%22%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hello!

 

In brief, I created an advanced eDiscovery case and initiated a bulk import of 5 custodians via Microsoft 365 Compliance Center. While the bulk import template sets Exchange and OneDrive to TRUE, and after the bulk import is complete, I confirm the mailbox added for all 5 custodians. However, it does not add the OneDrive directory for the custodian for 4 out of 5 custodians. When I attempt to manually add the OneDrive directory for one of the 4 custodians, I am unable to click on the "Edit" link in the OneDrive row. Also, I confirmed there is an active OneDrive directory available for each custodian.

 

Any reason why the OneDrive directory is unavailable, although there is an active OneDrive directory for the custodian? :sad:

0 Replies