SOLVED

Cannot change label after applying a sensitivity label with encryption enabled despite being owner

%3CLINGO-SUB%20id%3D%22lingo-sub-1127391%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20change%20label%20after%20applying%20a%20sensitivity%20label%20with%20encryption%20enabled%20despite%20being%20own%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1127391%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F115299%22%20target%3D%22_blank%22%3E%40Peter%20Hall%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFixed%20it%20myself.%26nbsp%3B%20For%20a%20user%20assigned%20a%20M365%20Business%20licence%20you%20need%20to%20also%20assign%20the%20Rights%20Management%20Adhoc%20licence%20which%20you%20do%20not%20need%20if%20you%20are%20on%20an%20E3%20or%20E5%20licence.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1123395%22%20slang%3D%22en-US%22%3ECannot%20change%20label%20after%20applying%20a%20sensitivity%20label%20with%20encryption%20enabled%20despite%20being%20owner%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1123395%22%20slang%3D%22en-US%22%3E%3CP%3EDear%20Sir%2FMadam%2C%3C%2FP%3E%3CP%3EI've%20migrated%20my%20AIP%20policies%20to%20sensitivity%20labels%20and%20during%20testing%2C%20an%20owner%20of%20a%20document%20cannot%20change%20the%20label%20applied%20to%20a%20different%20one%20despite%20being%20the%20owner%20of%20the%20document.%26nbsp%3B%20The%20document%20is%20located%20locally%20during%20this%20testing%20so%20I%20could%20rule%20out%20any%20Sharepoint%20Online%20or%20OneDrive%20issues.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20this%20a%20known%20problem%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERegards%3C%2FP%3E%3CP%3EPete%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1123395%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EInformation%20Protection%20%26amp%3B%20Governance%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Information%20Protection%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Contributor

Dear Sir/Madam,

I've migrated my AIP policies to sensitivity labels and during testing, an owner of a document cannot change the label applied to a different one despite being the owner of the document.  The document is located locally during this testing so I could rule out any Sharepoint Online or OneDrive issues.  

 

Is this a known problem?

 

Regards

Pete

1 Reply
best response confirmed by Peter Hall (Occasional Contributor)
Solution

@Peter Hall 

Fixed it myself.  For a user assigned a M365 Business licence you need to also assign the Rights Management Adhoc licence which you do not need if you are on an E3 or E5 licence.