Forum Discussion
Ion Zubia
Jan 16, 2018Brass Contributor
Azure information protection custom policies not working
Hello, I'm playing around with an Enterprise Mobility + E3 license and security and I was following the next tutorial/document from Microsoft: https://docs.microsoft.com/en-gb/information-protection...
- Jan 19, 2018
In addition to checking the firewall isn't blocking IP addresses and URLs, check it's not terminating your TLS connection, which breaks certificate pinning. I've added a tip how to check for this client-side, if you don't manage the firewall yourself. See https://docs.microsoft.com/en-us/information-protection/get-started/requirements#firewalls-and-network-infrastructure
Ion Zubia
Jan 17, 2018Brass Contributor
Thank you for that, unfortunately it still displays that error with custom policies.
I have had access to another device today and the very same error pops up there, so I'm assuming the problem must be in the setup.
EDIT: By the looks of it adding protection is causing the issue. The predefine policies which do not have protection activated (therefor are merely a visual thing) do work, however modifying them and adding protection "Azure (cloud key)" will cause this error to pop up.
Again, everything that is needed for this to work (according to the Microsoft documentation) has been done.
Pablo R. Ortiz
Jan 17, 2018Steel Contributor
Ok then, please check requirements, mainly Office version required:
https://docs.microsoft.com/en-us/information-protection/get-started/requirements
- Ion ZubiaJan 17, 2018Brass ContributorI just double checked it and we do meet the requirements, however we do not manage the firewall.
I'll get in touch with the provider and get it checked, I'll get back with an update regardless.
Regards,
Ion