Azure ATP sensor installation failed

%3CLINGO-SUB%20id%3D%22lingo-sub-1044713%22%20slang%3D%22en-US%22%3EAzure%20ATP%20sensor%20installation%20failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1044713%22%20slang%3D%22en-US%22%3E%3CP%3EI%20tried%20to%20re-install%20Azure%20ATP%20sensor%20on%20my%20Windows%202012%20R2%2064bit%20and%20it%20failed%20with%20error%200X80070643.%20Prior%20to%20this%2C%20I%20was%20able%20to%20install%20the%20sensor%20but%20had%20to%20remove%20it%20due%20to%20warning%20message%20about%20NIC%20Teaming%20adapters%20per%20Microsoft%20ATP%20documentation%20below.%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure-advanced-threat-protection%2Ftroubleshooting-atp-known-issues%23azure-atp-sensor-nic-teaming-issue-%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure-advanced-threat-protection%2Ftroubleshooting-atp-known-issues%23azure-atp-sensor-nic-teaming-issue-%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAttached%20is%20the%20zipped%20log%20generated%20by%20the%20ATP%20install%20system.%20Any%20help%2Fsuggestion%2Frecommendation%20and%20guidance%20is%20greatly%20appreciated.%20Thanks%20and%20have%20a%20great%20day!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1044713%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESecurity%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1385469%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20ATP%20sensor%20installation%20failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1385469%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F252506%22%20target%3D%22_blank%22%3E%40Lotusmail1%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESorry%20for%20the%20delay%20in%20the%20responding%20to%20your%20question.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20this%20is%20still%20relevant%20let%20us%20know.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3EGershon%20%5BMSFT%5D%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1853238%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20ATP%20sensor%20installation%20failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1853238%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F45656%22%20target%3D%22_blank%22%3E%40Gerson%20Levitz%3C%2FA%3E%26nbsp%3B%20I'm%20currently%20having%20this%20problem.%26nbsp%3B%20The%20senor%20was%20working%2C%20then%20began%20restarting%20continuously.%20I%20removed%20it%2C%20and%20now%20it%20won't%20reinstall%3A%26nbsp%3B%20MSI%20error%200x80070643%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1853778%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20ATP%20sensor%20installation%20failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1853778%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F45656%22%20target%3D%22_blank%22%3E%40Gerson%20Levitz%3C%2FA%3E%26nbsp%3BNVM%20my%20issue%20was%20related%20to%20WinPCap%2C%20that%20was%20in%20a%20partially%20installed%20state.%26nbsp%3B%20Fixing%20WinPCap%20fixed%20my%20problem.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

I tried to re-install Azure ATP sensor on my Windows 2012 R2 64bit and it failed with error 0X80070643. Prior to this, I was able to install the sensor but had to remove it due to warning message about NIC Teaming adapters per Microsoft ATP documentation below.

https://docs.microsoft.com/en-us/azure-advanced-threat-protection/troubleshooting-atp-known-issues#a...

 

Attached is the zipped log generated by the ATP install system. Any help/suggestion/recommendation and guidance is greatly appreciated. Thanks and have a great day!

 

 

3 Replies

Hi @Lotusmail1 

 

Sorry for the delay in the responding to your question. 

 

If this is still relevant let us know. 

 

Thanks

Gershon [MSFT]

@Gerson Levitz  I'm currently having this problem.  The senor was working, then began restarting continuously. I removed it, and now it won't reinstall:  MSI error 0x80070643

@Gerson Levitz NVM my issue was related to WinPCap, that was in a partially installed state.  Fixing WinPCap fixed my problem.