Auto-labelling not applying

[Kotus-Tech365]

I am testing auto application of Retention Labels in Compliance Centre.

I've created the label - all fine.

I've also created Label Policy that should auto apply on the following condition:

ContentType:'<contenttypename'

I've applied the content type to the library I'm using to test this and have waited for 1 week which is the length of time specified.

The label does not apply to any of the docs in the library. What am I doing wrong?

Thanks,

Toby

[#2]

Hi,

When you say Content Type, are you referring to Sensitive Information Type? If so, I would be sure the SIT you are using and the document you have with the sensitive information in, triggers the 'Test Mode' on the SIT.

More often that not, when I see Auto-Labelling not working it is due to this.

I hope that helps,
Ry

[#3]

Hi,

No, I'm referring to SharePoint Content Types.

Thanks,

Toby