auto labeling SharePoint documents

%3CLINGO-SUB%20id%3D%22lingo-sub-3022016%22%20slang%3D%22en-US%22%3Eauto%20labeling%20SharePoint%20documents%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3022016%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3Ewe%20have%20a%20requirement%20to%20apply%20sensitivity%20label%20in%20all%20document%20in%20SharePoint%20site%2C%20to%20achieve%20that%20I%20follow%20the%20below%20steps.%3C%2FP%3E%3CP%3E1-%20create%20sensitive%20info%20type%20that%20detect%20all%20documents%2C%3C%2FP%3E%3CP%3E2-%20create%20auto%20labeling%20policy%20to%20apply%20the%20sensitivity%20label%20for%20all%20document%20contains%20the%20created%20info%20type.%3C%2FP%3E%3CP%3Ethe%20policy%20works%20perfectly%20and%20start%20labeling%20the%20documents%20%2C%20but%20many%20documents%20was%20not%20labeled.%20all%20none%20labeled%20document%20is%20XLSX%20and%20PPTX%20and%20I%20test%20the%20documents%20with%20info%20type%20test%20and%20all%20return%20as%20match.%3C%2FP%3E%3CP%3Ei%26nbsp%3B%20have%20no%20idea%20how%20to%20troubleshoot%20why%20the%20policy%20is%20not%20applied%20to%20some%20documents%2C%20and%20I%20opened%20a%20case%20with%20Microsoft%20support%26nbsp%3B%20(Case%20%23%3A28498740)%20and%20they%20were%20able%20to%20reproduce%20the%20issue%20in%20the%20test%20lab%20but%20they%20have%20no%20solution%20and%20they%20archive%20the%20case.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eany%20product%20expert%20can%20help%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3022016%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECompliance%20Management%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EInformation%20Protection%20and%20Governance%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20365%20Compliance%20Center%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Compliance%20Manager%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Information%20Protection%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Information%20Protection%20Developers%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Contributor

Hi,

we have a requirement to apply sensitivity label in all document in SharePoint site, to achieve that I follow the below steps.

1- create sensitive info type that detect all documents,

2- create auto labeling policy to apply the sensitivity label for all document contains the created info type.

the policy works perfectly and start labeling the documents , but many documents was not labeled. all none labeled document is XLSX and PPTX and I test the documents with info type test and all return as match.

i  have no idea how to troubleshoot why the policy is not applied to some documents, and I opened a case with Microsoft support  (Case #:28498740) and they were able to reproduce the issue in the test lab but they have no solution and they archive the case.

 

any product expert can help?

 

thanks

 

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