ATP Spam & Constant Contact Question

Copper Contributor

Any suggestions on allowing emails from Constant Contact. Our organization sends them out internally and they end up in junk. I am wondering if its because they are either seen as mass mailing or impersonation since they are sent on behalf of someone and not from our domain name.

2 Replies
Have you checked an email header of a mail to check what might be causing it?
best response confirmed by tkutil (Copper Contributor)

Well, no need to wonder - check the message trace results and the actual message headers, it will tell you why it was marked as spam and you can take the corresponding action as needed.