Mar 20 2017
- last edited on
Feb 19 2021
Hi, could somepone point to a full documentation about the different safe attachments policy modes (monitor, block, replace, dynamic delivery)?
Unfortunately the text links (learn more ...) in the configure policy windows do not work.
Monitor - Continue delivering the message after malware is detected; track scan results.
Block - Block the current and future emails and attachments with detected malware.
Replace - Block the attachments with detected malware, continue to deliver the message.
Dynamic Delivery - Deliver the message without attachments immediately and reattach once scan is complete.
I've tried out dynamic delivery, but my users are unappreciative of the fact that the message gets delivered first, before the attachment is fully scanned.
So I've just switched to "replace" for now and keep the in the dark about new emails, until is fully scanned.
What does block mean technically? What is considered as future emails?
Mar 20 2017 12:22 PMSolution
Blocked means the entire message is scrapped, not just the attachment. Future emails is a bit dodgy, I guess they mean that once the attachment is stamped as malware, the action applies across the service. Pretty much what's described in this FAQ item: