January 29th, 2019 UPDATE: Please see the Use Supervision to monitor email, Microsoft Teams, manage risk, meet regulatory requirement and more...article here: https://aka.ms/1.29supervisionupdates
Many organizations have the need to perform surveillance of employee communications. This need stems from internal security and compliance guidelines, or from regulatory bodies such as the FINRA. In both cases, failure to have a demonstrable supervision process in place, could potentially expose organizations to liability or severe penalties.
To address this need, we recently made the new Supervision feature generally available in Office 365 Advanced Data Governance. Supervision covers not just email communications, but also any 3rd-party communications streams such as Facebook, Twitter, Bloomberg, and many more.
Using the Supervision features, organizations can define multiple policies as befits their needs, to scope whose communications are to be reviewed, under what conditions, and by whom.
- Reviewees include individuals or groups of users.
- Conditions include content searches, size limits, and advanced keyword query language (KQL) syntax.
- For the reviewer, unlike other supervision solutions, Office 365 sports an innovative triaging experience right within familiar Office clients such as Outlook web app or Outlook desktop.
- Finally, policy and reviewer activity views provide a rich set of reports.
Supervision is part of Office 365 Advanced Data Governance which is available as part of Office 365 E5, or the Office 365 Advanced Compliance SKU.