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Aug 14 2024, 07:00 AM - 09:30 AM (PDT)
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AIP Scanner log status failed

Copper Contributor

Hi all,

I have installed the aipscanner and i started a test scanjob, but when the scan finish the search, some files that already have a label it shows me the following in the log:

File NameStatusCommentCurrent LabelCurrent Label ID
\\Share\\teste.docxFailedAn inactive label was specifiedLabel Testxxxxxxxx-xxx-xxxxx-xxxx-xxxxxxxxxxx

Why the status failed? He detected the label, perfect! scan have no enforce policy.

 

3 Replies

@Rubenreis Hi! Is the label still present in your tenant? 

@JanBakkerOrphaned 

 

Hi, yes! I´m using Unified Labels Client.

@Rubenreis-- to @JanBakkerOrphaned's question, though - is the label "Label Test" still active/created within the tenant?

 

I've seen the error before when a label is deleted within a tenant. It can cause issues. Best practice is typically to archive (removing/hiding within policies) labels rather than fully deleting them.