A user's Azure MFA Authentication methods shows differently to admins

[Manoj Karunarathne]

Hi Folks, 

Is there a reason why Azure user's MFA registered authentication methods shows differently to admins?  A user can see all his registered methods through the security info but azure admins sees only a single method. Tried a resetting MFA and even with a brand new set of users/admins but its all behaves the same. Any ideas appreciated ! 

Admin View - AAD Portal 

User View https://aka.ms/setupsecurityinfo 

[#2 · Accepted solution]

It's normal that admins don't see the Authenticator app for a user.
You can retrieve this through Powershell: https://docs.microsoft.com/en-us/samples/azure-samples/azure-mfa-authentication-method-analysis/azur...

[#3]

In addition to the previous reply you can read more about it in the attached link. As you’ll see the information is ”kept private” as default.

https://docs.microsoft.com/en-us/azure/active-directory/authentication/howto-mfa-userdevicesettings

[#4]

Thanks for the prompt response @ChristianBergstrom @Thijs Lecomte  Appreciate it !