Mixed Reality Link topics

Error ID-3000.0 - Surface Pro 11 ARM + Quest 3 v83

Kubo13 — Fri, 16 Jan 2026 22:27:28 GMT

Connection fails at streaming phase after successful QR pairing.

Setup:

Surface Pro 11 (Snapdragon X Elite ARM64)
Quest 3 on v83
Windows App (blue icon) + Remote Display on Quest

What I tried:

Network: Same 5GHz network, private mode, discovery enabled, ports 3389/8264-8266 open

Windows: Disabled Windows Hello completely, password-only login, NLA off, uninstalled McAfee

Quest: Storage permission on, nearby devices on, location on (permissions show green but grayed out with "authorization required" tooltip - seems normal for system apps)

Display: HDR off, lowered to 1080p

Cleanup: TermService running, deleted old Oculus Remote Desktop folder to avoid x64 driver conflicts

Result: Pairing works fine but video stream never starts. Looks like ARM capture driver isn't negotiating properly with Quest decoder.

Anyone else running into this on ARM devices?

I have no desire to give meta any more information about myself.

Jpitty — Sun, 02 Nov 2025 17:43:20 GMT

Why in the world does Microsoft feel it's okay to deprecate its own software completely killing its own hardware. I just wonder who is tugs who's you know. It's kinda stupid to buy into an ecosystem that last about 2 years. Oh with better stats and more personal privacy. Microsoft should just end, sell everything to Apple, meta, or Google. Any of which would still **bleep**ing suck, but be better suited to carry the torch. Sorry Mr gates you **bleep**ed up.

Input from Quest to PC in Mixed Reality Link

send_me_a_ticket — Thu, 30 Oct 2025 21:38:12 GMT

Hello,

Would it be possible to add support for input from Quest to Windows PC? Basically to be able to either use the screen as touch (hands/controller), or use a bluetooth mouse and keyboard connected to Quest 3/3S to interact with the virtual screens.

I don't think this would be a radical feature, since most remote desktop tools already support this, however Mixed Reality Link is really lacking this feature.

Why not give us the possibility to connect via USB-C?

caste1200 — Sun, 05 Oct 2025 19:55:21 GMT

Hi, I'm enjoying a lot this app, but why not making it possible to connect via USB-C like PCVR? better latency and for people with the wifi not on the same room, better image quality.

Is this an option we will have in the future?

Thanks! (QUEST 3)

Can no longer install Mixed Reality Link

Juff-Ma — Mon, 11 Aug 2025 14:05:40 GMT

(for context, I am using a Galaxy Book4 Edge (ARM) on the latest non-Insider Version of Windows)

I already had Mixed Reality Link installed on my Laptop and it worked perfectly fine, it paired with my Quest 3S and displayed an Image no problem.

A few weeks ago the App would no longer open, it wouldn't display any error and no window would show (needless to say, I couldn't get the Headset to connect either).

Repairing or resetting the App through the Settings App didn't do anything, so I tried to reinstall it. Windows showed the App as being installed, while Microsoft Store said it wasn't installed, so that could've been my first hint that something weird was going on. I tried to uninstall the App, it would say that it was uninstalling but do nothing.

So I tried just to reinstall, and it wouldn't do it. It would download the app no problem but then at 100% with the text "almost ready" (I guess that's what it's saying in English, my Laptop is set to German) it would fail stating "An Error occured. We are aware of the problem and trying to fix it. Please try again later" with error code 0X80073B2F. Googling this error code only resulted in SQL server express errors, Windows update errors and other MS-Store error codes, which didn't provide a solution.

The error (in German)

So I did, I tried again later, first a few hours later, then a few days, but the error persistet. I thought that maybe the issue was that it was still kinda installed. Trying to fix it, I removed the Appx-Package from an elevated Powershell, but that didn't help either, Mixed Reality Link was no longer broken in my start menu (as in, it was now uninstalled) but trying to reinstall it it would throw exactly the same error. I also tried installing via Winget but that had the same issue and threw the same Error code.

Note that other MS-Store apps can be installed no problem.

I'm kinda at a loss of what could be the issue. I'd be grateful for any help.

Edit: after a bit more troubleshooting I noticed that 0x8007 errors relate to Appx deployment, however 0x80073B2F wasn't documented at https://learn.microsoft.com/en-us/windows/win32/appxpkg/troubleshooting#common-error-codes. Through a bit more digging I found out that certutil can provide help information for Appx error codes, so, expecting nothing, I ran

certutil -error 0x80073b2f

and this actually produced the following output:

0x80073b2f (WIN32: 15151 ERROR_PRI_MERGE_ADD_FILE_FAILED) -- 2147957551 (-2147009745)

together with the explanation (roughly translated): "One of the PRI files couldn't be added to the merged file".

Now, of course, ERROR_PRI_MERGE_ADD_FILE_FAILED isn't documented anywhere and the error message isn't particularly helpful ever. I found out PRI files have something to do with indexing but that didn't help me.

So, I'm once again stuck without any real progress.

Error 5001.3

Constance — Thu, 17 Apr 2025 05:31:20 GMT

Hi,

I am not able to use Mixed Reality Link to connect with my Quest 3, as I get the 5001.3 error

Here are my specifications:

Model : Lenovo Yoga Slim 7
Processor AMD Ryzen 7 4700U with Radeon Graphicsn 2.00 GHz
RAM: 115,4 Go utilisable
Windows 11 version: 22H2

I have already sent a comment to the Feedback Hub but I got no answer :(

Thank you very much for your help.

Mixed reality link doesnt support surface 9 and X anymore?

davidpierre — Tue, 11 Mar 2025 10:24:46 GMT

I used to work every day using mixed reality link on my surface pro 9 (intel core i7). And now it shows me this message. Whats isso wrong?

Remote display not changing to 1920 x 1080

ramonm — Thu, 27 Feb 2025 01:29:34 GMT

With initial versions of Mixed Reality Link the remote display in the Meta Quest was looking great, crisp and big, but suddenly it stopped doing that.

Since the latest update of Mixed Reality Link the display keeps the same resolution from my physical monitor, which makes it look squeezed and with big horizontal black bars in the Quest window.

Quest 3
Meta Horizon OS v72

best regards,
Ramon

Cannot find "Mixed Reality Link" app in the Microsoft Store! HELP!

skeefiez11 — Thu, 20 Feb 2025 21:13:02 GMT

I recently had to re-install windows 11 fresh due to my PC getting corrupted by Microsoft's 24H2 Feature Update which was annoying enough, but now I am trying to re-install all my apps and I am trying to re-install the Mixed Reality Link software, however for some reason, I cannot find the app in the Microsoft Store https://aka.ms/mrlink :

All I see when doing a search is:

Why can't I find the app now and how can I get this back so I can link my Meta Quest 3s? Is there some issue with the Microsoft Store?

Please help!

Thank you!!

Why is MixedRealityLink not opening

oem — Mon, 20 Jan 2025 03:12:41 GMT

So I install MixedRealityLink from the Microsoft store I try opening it and it didn't open. So I try installing it again and It still didn't work.

Steam Deck closed connection whenever the pairing is completed

vincent6767 — Sun, 19 Jan 2025 03:36:53 GMT

Hi,

Steps to reproduce

Install Windows 11 in the Steam Deck.
Install Mixed Reality Link.
Scan the QR code.
Meta Quest 3 shows "PC closed connection - 5001".

Does anyone have any ideas about what's happening?

Need to update graphics drivers

Rizzo5 — Thu, 02 Jan 2025 22:27:39 GMT

Hi,

when I open the Mixed Reality Link app I tend (explained later) to get the following message.

I have a laptop Acer Aspire 3 A315-57G (bought in 2021), with integrated Intel Iris plus GPU + Nvidia MX330. Yesterday I tried few things. First, I updated the graphics drivers from the Acer website, but nothing changed. Then, I reinstalled the graphics drivers from the Intel website (from my understanding the same I already had) and the error disappeared. Hence, I managed to connect the Quest 3 and everything was running smooth. However, today I got again the same error and cannot connect. I didn't try reinstalling again the drivers, but I can do it for testing if it can be useful.

Could I try something else? I am not an expert but willing to learn new tricks. Or is it maybe related to the fact that I have old hardware and it is not supported? It really seems an error related to the Windows app, since when the error was gone everything run smoothly.

Thank you in advance for any help.

Can't Reconnect to PC

hexad74 — Sun, 29 Dec 2024 03:01:58 GMT

Hello,

Earlier I had my Quest 3 paired to both my Desktop and my laptop. For whatever reason, I can only get it to work with the desktop.

When I was testing with my laptop earlier, one thing I did that accidently killed the connection was use the Windows key + P shortcut and it must have selected some option which killed the connection. Anytime I try to reconnect I get error code -2007 (There was an issue updating your display).

I have reinstalled on Quest 3 and on the laptop and no luck. Is there a way to reset whatever I did using that shortcut?

Video Playing don't work on VR

Medalloboy — Fri, 27 Dec 2024 17:54:41 GMT

Seems like every attempt I made to play video just showed me a black screen with subtitles. I was unable to find a work around.

Quest 3 headset is not recognising the QR code from Mixed Reality Link

TheSullster — Tue, 24 Dec 2024 07:29:46 GMT

i have installed the required app on the Quest 3 headset and windows, pressed the windows and Y key to bring up the QR code however no matter what distance, what angle, what screen, even screenshotted and displayed on my phone the quest 3 headset is still coming back with the error 'QR code not recognised'.

i have tried reinstalled the app, different distances, screens, brightnesses, enviromental lighting, QR code sizes no matter what i try whenever the headset recognises that there is a QR code it still comes up with 'QR code not recognised'. I even tried refreshing the code by reinstalling the desktop app and even swapping the code by backing out and trying add device again, nothing works.

there needs to be a different way to verify connection as this is not working

Is a Meta Business Accounted to run Windows App (and Windows 365 Cloud PC) on Meta Quest 3?

ragnarheil — Mon, 23 Dec 2024 07:00:23 GMT

I cannot find this requirement of purchasing a Meta Quest for Business Account (15 US$/month) in the documentation:

https://www.meta.com/de-de/help/quest/articles/in-vr-experiences/oculus-features/mixed-reality-meta-quest/

https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-features/mixed-reality-meta-quest/

https://support.microsoft.com/en-us/windows/about-windows-mixed-reality-link-4155d287-182d-4003-b189-b42a4e357fc5

https://blogs.windows.com/windowsexperience/2024/12/11/immersive-productivity-with-windows-and-meta-quest/

Mixed Reality Link: Controllers are not working, I can only watch the screen

ragnarheil — Mon, 23 Dec 2024 06:54:40 GMT

Is this expected behavior in V72 and Mixed Reality Link App from Windows Store that my Quest 3s Controllers cannot click and interact in my Windows 11 or Windows 365 Cloud PC?

Meta Quest 3s Controllers not working in Windows 365

ragnarheil — Sat, 21 Dec 2024 10:33:26 GMT

Is this expected behavior in V72 and Mixed Reality Link App from Windows Store that my Quest 3s Controllers cannot click and interact in my Windows 11 or Windows 365 Cloud PC? If I want to connect with Windows App within Meta Quest 3s, it asks me to sign in with Meta Quest Business Account (15 US$/month) - is this upgrade expected? I don't see it mentioned in the documentation https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-features/mixed-reality-meta-quest/

Can't Pair Quest 3 to Windows 11 PC

TiishangN — Fri, 20 Dec 2024 11:57:26 GMT

Hi, I'm using a Dell Latitude 5540 (13th Gen Intel(R) Core(TM) i7-1365U 1.80 GHz). Windows 24H2. This comes with Intel Iris Xe so it meets the minimum requirements.

Same Wifi network (5Ghz), same subnet, same gateway.

I've got Mixed Reality Link installed on my PC.
On My Quest 3 I've got both Remote Desktop & Windows App installed.

When I look at my laptop, I get the Pair option. I click on it and click on Scan QR Code. I press Windows + Y on my pc to bring up my QR Code. I look at the QR code with my Quest (I've tried various distances from the screen, including right up close). I've also tried my laptop screen as well as an external display.

It fails to pair and prompts me to try it again. I've tried uninstalling and reinstalling the apps on both the PC & Quest. I've also restarted both devices. I've tried disabling Windows Firewall on my PC.

Not sure what else to try?