Viva Glint Blog articles

Spotlight On... AI Transformation & the Frontier Firm Playbook

amywheater — Wed, 11 Mar 2026 15:43:13 GMT

Introduction

AI transformation is not a single launch – it’s a multi‑phase journey that blends strategy, change management, and measurable business outcomes. The Frontier Firm Playbook captures how leading organizations move from AI pilots to pervasive impact by aligning use cases to business value, scaling responsibly, and building momentum with the right metrics. This article shares how to apply that playbook in practice – and how Viva Glint and Viva Pulse together serve as the employee listening and insights backbone of the transformation, capturing signals of readiness, trust, adoption, and impact that usage telemetry alone cannot reveal. Pulse enables rapid, scenario‑specific feedback early and often, while Glint provides the enterprise‑grade analytics, benchmarking, and trend analysis required to govern and scale AI transformation.

Why Follow the Frontier Firm Playbook?

Frontier Firms are those that consistently turn AI’s potential into a durable competitive advantage. What sets them apart is how they manage the transformation:

Intentional sequencing: They sequence initiatives from foundational readiness to pilot-scenario quick wins, to scaled adoption.

Measuring what matters: They go beyond raw deployment counts – tracking usage, behavior change, and business outcomes together.

Building trust & capability: They invest in upskilling, clear communication, and responsible AI guardrails to foster confidence and competence.

Continuous feedback loops: They continuously listen to employees (and customers), using feedback to refine the program as it evolves.

Crucially, Frontier Firms treat AI adoption as an organization-wide people transformation, not just a tech rollout.

HR: Co-Owner of the Journey

In successful AI transformations, HR is a named co‑owner of the Frontier Firm journey alongside IT and business leadership. That’s because lasting AI-powered change depends on new behaviors, skills, and cultural shifts at scale – domains where HR excels:

Workforce transformation: AI adoption reshapes roles, skills, incentives, manager routines, and culture. HR functions as the strategic enabler for these workforce changes, ensuring people are prepared and supported.

Skills and enablement: HR drives role-based training, upskilling, and change communications, so employees feel confident and know why and how to use AI.

Employee listening & trust: HR uses Viva Glint and Pulse to gauge sentiment, trust, and pain points, giving leaders evidence to steer the change effectively.

Bottom line: AI transformation is as much about people as technology. Empowering HR to co-lead – backed by robust employee insights – greatly increases the odds of success.

Viva Glint & Pulse: A Layered Listening Model

Frontier Firms use a layered listening approach. Viva Pulse captures fast, situational feedback during early rollout and experimentation, while Viva Glint consolidates sentiment, comments, and outcomes into a durable insight layer that leaders use to steer, govern, and scale AI adoption.

Different data sets answer different questions:

Telemetry (e.g., Copilot usage stats and license dispersion) shows what is happening – who is using AI, how often, in which apps.

Business outcomes (KPIs like productivity or quality metrics) show what changed as a result of AI.

Glint and Pulse measure why those results are happening in a way to guide direct action to address the feedback – revealing human factors like confidence, trust, friction points, and enablement gaps.

Simply put, Glint and Pulse track workforce sentiment and adoption motivators throughout the AI journey, allowing organizations to continuously check in with employees and to leverage advanced analytics to uncover key insights. This real-time input highlights challenges or wins that metrics alone can't provide—such as identifying whether low usage stems from inadequate training, apprehension about AI, or workflow mismatch.

By using Glint and Pulse, HR and leaders gain a trusted, central gauge of organizational readiness and sentiment. This allows them to address issues (e.g., low confidence or ethical concerns) proactively and to celebrate successes (e.g., improved productivity and morale) with credible data.

The Frontier Firm Phases & What to Measure

Successful AI transformation follows a deliberate, phased path. Frontier Firms progress through three stages: Foundation, Expansion, and Frontier. Across all phases, Frontier Firms follow a consistent measurement journey: early readiness feedback (Pulse), deep sentiment and trend analysis (Glint), and usage/outcome correlation (Viva Insights + Copilot reports).

Phase 1: Foundation

Goal: Ensure the organization is prepared — strategically and culturally — to adopt AI.

Frontier Firms start by aligning AI scenarios to business priorities and establishing clear guardrails. Just as importantly, they assess whether employees understand why AI matters and feel confident using it.

What to measure:

Employee confidence and trust in AI

Enterprise cultural readiness

Awareness of priority AI scenarios and enablement coverage

Awareness of strategic mission aligned to AI investments

Early signals of hesitation, risk, or uneven preparedness

HR’s role: HR co‑owns this phase by shaping the change narrative, segmenting the workforce for targeted enablement, and ensuring managers are equipped to lead adoption.

Phase 2: Expansion

Goal: Prove value quickly in a small number of high‑impact scenarios.

In this phase, Frontier Firms focus on 2–4 pilot scenarios that demonstrate tangible benefits and build confidence across the organization.

What to measure:

Copilot usage depth and repeat use in pilot groups

Self‑reported time savings and quality improvements

Employee feedback on usefulness, accuracy, and friction

HR’s role: HR partners with business leaders to reinforce new habits through role‑based learning, manager routines, and peer sharing.

Phase 3: Frontier

Goal: Embed AI into everyday work and sustain momentum responsibly.

Once value is proven, Frontier Firms scale adoption with consistent enablement, governance, and continuous listening.

What to measure:

Adoption patterns by role, team, and region

Links between AI usage, employee experience, and strategic business outcomes

Ongoing trust, confidence, and enablement effectiveness

HR’s role: HR helps embed AI into role expectations, capability models, and performance conversations, ensuring adoption is sustainable and inclusive.

Why this matters

Across all three phases, telemetry shows what's happening — but employee sentiment explains why. By pairing usage and outcome data with workforce sentiment, Frontier Firms reduce transformation risk, accelerate value realization, and scale AI with confidence.

Your AI Transformation Measurement Stack

To manage an AI transformation, you will draw on multiple sources of data and insights. Viva Glint and Pulse sit at the center of this measurement strategy, complemented by usage analytics and workplace analytics across Viva. The table below summarizes how each tool or signal contributes:

Measurement Tool / Signal	Role in AI Transformation (What It Captures)
Viva Glint and Pulse – Copilot Survey Templates	Employee sentiment and readiness. Pulse is typically used for early and recurring checks tied to specific Copilot/AI Transformation moments, while Glint is used to aggregate, analyze, and correlate sentiment with usage and outcomes over time. Purpose-built surveys templates for Readiness, Adoption, Impact can be deployed in Viva Glint or Pulse designed to capture baseline and ongoing sentiment on AI: e.g., awareness, confidence, trust, perceived usefulness, and enablement effectiveness. Reveals why people are or are not adopting.
M365 Copilot usage & adoption analytics	Usage telemetry. Dashboard and admin reports showing who is using Copilot, how often, and in which scenarios (when available). Key metrics include active users, active days per user, and usage trends by team or role. Shows what AI usage looks like across the org.
Viva Glint + Insights – Workplace Patterns report	Work pattern changes. Analyzes how work habits are shifting as AI is adopted: meeting hours, focus time, after-hours workload, cross-collaboration patterns, etc. Compare teams using Copilot vs. those not using it to see if work is getting streamlined (e.g., fewer meetings, more focus time).
Viva Glint + Copilot – Employee Experience Outcomes report	Experience vs. adoption link. Combines the above data to see if higher AI adoption correlates with improved employee experience. For example, do people who use Copilot feel they “can do my best work” more often? Is workload perception changing? Understanding sentiment with Copilot also helps us uncover: -high adoption but low satisfaction signaling, e.g., the need for more enablement -low usage/low satisfaction signaling, e.g., the need to explore deeper barriers and root causes
Viva Glint + Engage - Ambient Signals report (in development)	Integrated telemetry + outcomes + sentiment. In development: advanced analytics to link behavioral data with outcomes and sentiment in real time. This can pinpoint moments that matter – e.g., correlating a spike in AI usage with a boost in productivity or identifying where low trust feedback coincides with low adoption.
Viva Glint - Employee Feedback agent (in development)	Continuous listening at scale. In development: an on-demand, conversational feedback tool enabling quick pulse checks on specific topics. For instance, a manager could ask their team about a new Copilot feature, and an AI-driven summary of responses would feed into the program's next steps.

Together, these tools provide a 360° view of your AI initiative. But it is the voice of your employees, the qualitative “why” layer as measured by Glint and Pulse, that gives context to the quantitative numbers. It ensures you do not misinterpret raw data and helps HR and leaders make informed adjustments (whether that's more training, tweaking a use case, or communicating success stories to build confidence).

Example 90‑Day Plan

To illustrate how all these pieces come together, here is an example of a 90-day rollout plan that can be piloted with a subset of the employee population before rolling out function –specific or enterprise-wide initiatives for kicking off the Frontier Firm journey:

Weeks 0–4: Awareness & Readiness

Deploy short readiness and expectation surveys using Viva Pulse to capture early sentiment on AI confidence, trust, and perceived value.

Use Viva Insights to establish baseline Copilot usage and adoption patterns.

Segment early adopters to inform a targeted pilot rollout strategy.

Set clear adoption and experience success metrics and develop enablement materials.

Weeks 5-8: Pilot, Learn, and Adjust

Launch pilots with defined scenarios and success criteria.

Continue Pulse check‑ins to monitor usefulness, friction, and enablement gaps.

Analyze sentiment heatmaps and early resistance signals to refine the pilot approach.

Begin correlating early sentiment with usage using Copilot Employee Experience Outcomes data where available.

Weeks 9-12: Scale with Confidence

Conduct Viva Glint engagement or Copilot Impact surveys to measure sustained confidence, trust, and enablement.

Correlate Glint sentiment insights with usage and Workplace Patterns data to identify what is driving (or blocking) adoption.

Identify success stories and positive adoption signals to amplify across the organization.

Establish a recurring measurement rhythm using Glint and Pulse as the systems of record for ongoing governance.

Throughout these 90 days, the insights from Glint, Pulse and other analytics are crucial – they ensure you’re not just checking technical metrics but truly understanding how employees are experiencing the change. Early feedback helps you iterate the program for greater success in subsequent waves.

“What Good Looks Like”: Key Success Signals

How will you know if your AI transformation is on track? Here are some leading indicators that Frontier Firms watch for:

Adoption: ~60–70% of target users actively using AI at least weekly by the second month, with the average frequency of use per user rising steadily. This shows not only broad uptake but deeper habitual use.

Employee Experience: Improvement in employee survey ratings on items like “I can do my best work” or “I have the tools and support I need,” indicating that people feel more effective and supported with AI.

Productivity Gains: Measurable time savings in key workflows – for example, a 10–20% reduction in routine meeting time for pilot teams, faster completion of tasks like document preparation or case notes, etc.

Quality Improvements: Signs of higher quality output in pilot areas, such as fewer revision cycles required or fewer escalations and errors in AI-assisted processes.

Confidence & Trust: Increasing user-reported accuracy ratings and confidence in AI recommendations over time, reflecting growing trust as the technology proves its value.

Sustainability: A growing and active community of champions, an expanding library of shared best-practice prompts, and a visible improvement backlog for the AI program. These all indicate that the initiative is building self-sustaining momentum beyond the initial push.

These metrics should be interpreted in combination. For instance, a jump in usage is encouraging – but if experience or trust scores drop, it flags a risk (perhaps people feel pressure to use AI without support). That's why Glint’s qualitative insights are so vital to pair with quantitative metrics. Frontier Firms watch both, ensuring increased AI adoption also means employees feel more effective and empowered, not frustrated or threatened.

Common Pitfalls (and How to Avoid Them)

Even with a solid plan, there are missteps to guard against. Here are a few common pitfalls in AI transformation – and how Frontier Firms avoid them:

Staying vigilant about these pitfalls will help ensure your AI initiative delivers sustained results. In particular, never underestimate the people side – unaddressed fears or lack of support can derail even the best technology. By measuring and responding to the human signals, you mitigate transformation risks (e.g., catching early signs of fatigue or compliance concerns) and strengthen your case for scaling AI responsibly.

Resources

Embarking on the Frontier Firm journey requires both strategic vision and tactical execution. Here are some resources to help you move forward:

Frontier Firm Playbook – Detailed guidance on AI transformation patterns, example scenarios, and maturity stages (Microsoft’s playbook)

Frontier Firm Scenarios – A library of industry-specific AI use cases to spark ideas

By following the Frontier Firm Playbook – and leveraging Glint and Pulse to keep a finger on the pulse of your organization – you can turn AI from a promising experiment into a sustainable, enterprise-wide capability. The result is not just successful AI adoption, but a more engaged, empowered workforce ready to innovate continuously.

Good luck on your journey to becoming a Frontier Firm!

News to Know – Volume 3, Edition 2, February 2026

amywheater — Wed, 11 Feb 2026 19:22:20 GMT

Each month, we share practical updates and insights to help you strengthen your employee listening strategy with Viva Glint & Pulse and support you on your AI transformation journey. In this edition, you’ll find the latest product enhancements, thought leadership, and customer learnings—designed to help you stay informed, plan ahead, and continue driving meaningful engagement and change across your organization.

New on your Viva Glint platform

Survey Communications: Teams Notification Localization. Viva Glint Teams bot notifications are now delivered in each user’s preferred language, improving accessibility, engagement, and the experience for global, non‑English‑speaking audiences. This update aligns Teams bot notifications with existing Viva Glint email and platform localization capabilities. Learn about Viva Glint supported languages here.

User Data Management: Audit Activity Log Enhancements. We are improving our audit activity logs to provide richer visibility into automated data imports, making it easier for admins to reconcile data across systems, quickly understand what happened during an import, diagnose issues more efficiently, and act with greater confidence. Starting this month, in addition to failed uploads, admins can now access advisory files for partial ingestions, where only some records from an import were processed successfully. Later this year, for supported automated imports (including SFTP and Organizational Data in Microsoft 365), audit logs will include downloadable details that summarize which records were added, updated, skipped, or moved to inactive status. Learn more about audit activity logs here.

Reporting: Custom PPT Template Support. The Export to PowerPoint feature now applies the custom PowerPoint template selected in General settings to the exported PowerPoint file for all reports that support the new export i.e. Team summary report, Executive summary report.

How to test

Open the Team Summary or Executive Summary report.
Select Export & Share > Export report to PPT.
Confirm the exported editable PowerPoint includes the custom template from Admin settings appended to the content slides.

Prerequisite
Upload a custom PowerPoint template in Viva Glint Admin settings before testing, Instructions for doing so can be found here.

Reporting: Navigation improvements. Viva Glint Reporting users can now retrace their navigation flow—drilling down and drilling up in reports—without losing context.

Key changes

Replaces the “Go Back” action to the Reporting home page with an alternative clickable experience.
Enables users to return to the last Reporting page they were in, supporting improved back navigation within Reporting.

Reporting: Enabling Benchmarks. Enabling external benchmarks gives you and your leaders valuable context—showing how your results compare to global and industry peers and complementing the insights you gain from internal comparisons.

With a single opt‑in step, Viva Glint unlocks a rich set of benchmark suites (Global, Industry, Country/Region, High‑Performing, and more). Your data remains fully anonymized and aggregated, ensuring privacy and compliance. Customers who opt in consistently report that benchmarks strengthen storytelling, deepen insight quality, and accelerate action planning. We recommend turning on this feature so your teams can get the full value of Viva Glint reporting. Without enabling this feature, customers will not be able to see any external benchmark comparisons and will only have access to internal comparators. By enabling it, organizations agree to allow their survey data to be included in the anonymized benchmark pool, which is required for benchmark visibility.

Coming soon to Viva Glint

User Access: Upcoming Role Enhancements. In our March release, we’ll be making some changes to roles and permissions in Viva Glint to increase security and flexibility for enterprise organizations.

Survey Designer Role

New Permissions in Viva Glint

o We are introducing permissions for Advanced Configuration, Question Library, Service Configuration (settings), Nudges, and Viva Integrations, offering more granular control over platform access and management. All existing Company Admins will be granted Advanced Configuration access by default.

o Company Admin is now renamed to Viva Glint Service Admin.

o Assignment of new service admins will now be restricted exclusively to the Microsoft Admin Centre (MAC), ensuring tighter governance and streamlined administration.

Copilot Reporting: Copilot will default to ON and move to VFAM as the single control. Starting in March 2026, Copilot in Viva Glint will default to ON for all customers, and the existing Glint admin toggles for Copilot access will be removed. From that point forward, Copilot access will be managed exclusively through Viva Feature Access Management (VFAM), providing a single, streamlined control consistent with other Microsoft Copilot experiences. This change reduces admin workload and ensures a more consistent governance experience. Please review your VFAM settings to prepare for this update. Should you have any questions about managing Copilot access through VFAM, please use this form to reach out to us. If you are part of EECC (formerly VCCP), find the registration link to join the upcoming session where we will cover this feature in detail in the ‘Upcoming events and learning opportunities’ section.

Copilot Reporting: Dynamic Topics with Copilot. In March, we will kick off the Dynamic Topics private preview with a small group of customers. By leveraging Copilot, this functionality is designed to enhance the relevance and context of comment themes by extending beyond the current static set of topics and identifying customer-specific topics that can be tracked over time. These custom topics will remain confined to your platform and will not be accessible to Microsoft or other customers. While the initial private preview cohort is full, we may expand preview access as the program progresses so please stay tuned. General availability for Dynamic Topics is targeted for later this spring.

Sign Up for Copilot Highlights | Preview. The private preview of Copilot Highlights—a dashboard feature that instantly summarizes survey results, highlighting team strengths, opportunities, and engagement trends—is now live, with customer access being enabled in phases. This feature helps managers and leaders quickly assess team status, pinpoint focus areas, and celebrate achievements. Customers can continue to express interest in joining by signing up here.

Sign Up for Continuous Employee Engagement with Workplace Metrics | Preview. Improve actionability for focus areas like “Work-life balance” and “Collaboration” by bringing in workplace metrics from Viva Insights. This feature will help Senior Leaders in your organization look at supplementary data points to understand survey responses and have a more data-driven discussion with their organizations on what can be improved in these areas. Between survey cycles, this continuous data will also help you keep your teams on track. Private Preview is targeted for March 2026, but earlier builds are available starting in January, with the opportunity to give feedback. You must enable data flow from Insights to Glint on your tenant to use this feature. Express your interest here.

Sign Up for Employee Feedback Agent | Preview. Enhance your Employee Listen program with The Employee Feedback Agent a dynamic, AI-powered conversation, where employees can share what matters most through natural, chat-like interactions, whether prompted or always-on, enabling real-time feedback and deeper insights into the drivers behind their experiences. By combining Copilot intelligence and People Science principles, the agent streamlines feedback collection and reduces administrative overhead for HR and leaders. Unlike traditional Copilot tools that simply summarize information, the Employee Feedback Agent collects experiential data through probing questions and back and forth conversations with employees. Future capabilities will expand impact with an actionable insights reporting experience, accelerating the “feedback-to-action” cycle. Be among the first to experience a new era of continuous engagement and actionable feedback with the Employee Feedback Agent. To express your interest in joining please complete the following: Private Preview: Glint Employee Feedback Agent – Fill out form

Integrating with Organization Data | Preview. Viva Glint is introducing integration with Organizational Data in Microsoft 365, providing an enterprise‑grade approach to connecting people data across Viva experiences. This preview establishes a consistent, governed data foundation that supports trusted insights today and prepares organizations for future Copilot experiences—aligned with Microsoft 365–level controls and management. Join the preview to explore what’s possible, share feedback, and help shape the future of organization data integration in Viva Glint. Express your interest here.

See our public roadmap for more feature updates.

Events and learning opportunities

Viva Glint & Pulse EECC (formerly VCCP) customer engagement sessions

Previous sessions:

February 5^th – Copilot Highlights in Viva Glint

In this session, we shared an overview of the Copilot Highlights capabilities that are currently in private preview as well as plans for upcoming feature enhancements and facilitated an open discussion to gather feedback with the goal of better understanding the features and improvements that matter most to you as early adopters. If you are a member of EECC and in the Viva Glint Teams channel, you can access the session recording here.

Upcoming sessions (please note you must be opted-in to EECC in order to attend upcoming sessions):

February 12^th – Copilot Default ON and VFAM Controls

Register here

In this session, we’ll walk through an upcoming update where Copilot will default to ON in Viva Glint, and Viva Feature Access Management (VFAM) becomes the single, consistent control for managing Copilot access—aligned with the broader Microsoft 365 Copilot experience. As part of this change, the existing Glint service‑level Copilot toggles within the user roles will be removed, simplifying administration. Copilot access in Viva Glint will be governed centrally through VFAM, which is typically managed by your Microsoft 365 Global Admin.

February 26^th – Journey to Becoming a Frontier Firm

Register here

This session is designed for organizations exploring how AI, Copilot, and agentic workflows can accelerate AI transformation across your business. Members of our Copilot Growth team will be discussing the newly developed Frontier Transformation playbook which is designed to help organizations understand critical steps towards becoming a frontier firm using agents to modify how work gets done. We’ll also provide specific use-cases for AI adoption tied to key functions within your organization and leave you with an understanding of where your organization currently stands in becoming frontier-ready.

If you are not yet a member of the Employee Experience Customer Connection (EECC-formerly VCCP) but would like to participate in upcoming sessions, as well as gain access to numerous other engaging and valuable Glint and Pulse customer activities, please see the sign-up information in the ‘Connect with us’ section.

New Thought Leadership

Research Drop: Fighting AI Slop with Meta-Cognition Around AI. Organizations are racing to adopt AI, but 60% of employees skip accuracy checks, leading to "workslop" – rushed, low-quality output that erodes trust. Our latest research shows the difference between employees who get real value from AI and those who don't isn't how often they use it; it's how thoughtfully they use it. And building better habits doesn't require technical training. When leaders openly share how they use AI and teams feel safe discussing what's working, employees become far more intentional. By focusing on the quality of AI use, not just the quantity, leaders can turn adoption into lasting impact. Read it here.

Customer Success Stories

Our very first Viva Glint Partner Story—featuring HRIZONS—is now officially live! HRIZONS EX partnered with a global skin care company to transform its employee listening program from a traditional high‑engagement survey model into a continuous engine for manager enablement, organizational alignment, and workforce effectiveness. By shifting from survey “deployment” to “action activation,” HRIZONS EX co‑created tailored tools and enablement for managers and HRBPs—including guides, content, and rollout support—to strengthen accountability and ensure employee feedback consistently turned into meaningful action. The program moved from periodic measurement to continuous improvement, embedded self‑sustaining capabilities across survey cycles, and unlocked efficiencies through early use of Microsoft 365 Copilot with Viva Glint. The result: greater clarity, scalability, and manager ownership of employee experience outcomes. You can read the full story here.

For more information about partner services, you can check out this blog post and for general partner queries, please reach out to our partner success team (vivaglintpartners@microsoft.com).

Connect with us

We’re excited to share an important evolution of our VCCP community.

The Viva Customer Connection Program (VCCP) is now the Employee Experience Customer Connection (EECC) program — a name that reflects the expanded scope and value of this community as employee experiences continue to evolve with Viva and Microsoft 365 Copilot.

What’s changing

Viva Customer Connection Program is now the Employee Experience Customer Connection program
Our shared mission: “Employee experiences powered by M365 Copilot and Viva.”
Invites & communication will be from Employee Experience Customer Connection

What’s staying the same

Continued expansion of product team engagement for Employee Experiences powered by Viva and M365Copilot
Forums for you to influence product direction & unlock value for your organization
Early insight into product roadmap
Private preview engagement opportunities
Connection with other enterprise customers

If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started.

We look forward to partnering with you to build better products—together.

News to Know – Volume 3, Edition 1, January 2026

amywheater — Thu, 22 Jan 2026 18:46:58 GMT

A new year brings renewed focus and fresh opportunities to listen, learn, and act. In this month’s newsletter, we’re sharing the latest updates and insights from Viva Glint & Pulse—designed to help you start the year strong and continue building meaningful, actionable employee listening programs.

New on your Viva Glint platform

Reporting: Enhancements to Executive Summary Report Export. With this release, Managers will be able to export the default sections from the Executive Summary report in Viva Glint directly to editable PowerPoint slides. This enhancement allows for easier and quicker consumption of this report outside Viva Glint, compared to the previous export method which included static screenshots.

Action Taking: Focus Area Enhancements. Customer feedback highlighted that the relationship between Focus Areas (previously referred to as goals) and survey administrations was not always clear. This was largely due to Focus Areas not being directly tied to the survey cycles from which they originated. To address this, Focus Areas are now directly connected to survey cycles, and goal periods have been removed (note that no Focus Areas were deleted as part of this update). This improvement simplifies reporting and ensures Focus Areas more accurately represent the insights gathered from your surveys. Learn more about Focus Areas here and here.

Product release strategy: a more continuous, reliable Viva Glint release experience. We’re updating how we release Viva Glint so you get value sooner—and with less waiting when dates shift.

Instead of concentrating every change on a single monthly “release day,” we’re moving to a more continuous pace. That means smaller, more frequent updates, and progressive feature rollouts.

What this means for you

Faster access to improvements. Features ship when they’re ready—no waiting for a full month if a target date moves.
Higher reliability. Smaller, incremental releases reduce risk and make issues easier to prevent or quickly correct.
Clearer expectations. We’ll continue to share GA timing on the public Microsoft 365 Roadmap and call out any changes that require action.
Minimal disruption. Most updates occur with low or zero downtime, and we’ll provide advance notice for any impactful changes.

Thank you for partnering with us as we adopt a cadence that’s better aligned to speed, quality, and your planning needs.

Coming soon to Viva Glint

Upcoming Role Enhancements. In our February release, we’ll be making some changes to roles and permissions in Viva Glint. These changes are designed to increase security, while also providing the flexibility for enterprises to assign the appropriate responsibilities to the right users in their organization.

New Permissions in Viva Glint

By allowing enterprises to assign admin responsibilities in Viva Glint without providing complete Company Admin rights, the below changes enhance data security and offer greater flexibility for tailored workflows and specific needs.

- Five new permissions are being introduced: Advanced Configuration, Question Library, Service Configuration (settings), and Nudges, offering more granular control over platform access and management. All existing Company Admins will be granted Advanced Configuration access by default.
- Company Admin is now renamed to Viva Glint Service Admin, standardising the role name throughout the Microsoft ecosystem for clarity and consistency.
- Assignment of new service admins will now be restricted exclusively to the Microsoft Admin Centre (MAC), ensuring tighter governance and streamlined administration.

Survey Designer Role

The Survey Designer Role in Viva Glint will empower organizations to assign users only the access they need to create and deploy Glint surveys, without granting broader administrative permissions. This targeted role is especially valuable for initiatives like AI transformation, hybrid work, and other change management employee listening programs, enabling teams to quickly launch feedback cycles while maintaining security and control. By streamlining survey creation and deployment, organizations can more efficiently capture employee insights and drive meaningful change.

Copilot will default to ON and move to VFAM as the single control. Starting in March 2026, Copilot in Viva Glint will default to ON for all customers, and the existing Glint admin toggles for Copilot access will be removed. From that point forward, Copilot access will be managed exclusively through Viva Feature Access Management (VFAM), providing a single, streamlined control consistent with other Microsoft Copilot experiences. This change reduces admin workload and ensures a more consistent governance experience. Please review your VFAM settings to prepare for this update. Should you have any questions about managing Copilot access through VFAM, please use this form to reach out to us.

Sign Up for Continuous Employee Engagement with Workplace Metrics | Preview. Improve actionability for focus areas like “Work-life balance” and “Collaboration” by bringing in workplace metrics from Viva Insights. This feature will help Senior Leaders in your organization look at supplementary data points to understand survey responses and have a more data-driven discussion with their organizations on what can be improved in these areas. Between survey cycles, this continuous data will also help you keep your teams on track. Private Preview is targeted in March 2026, but earlier builds are available starting in January, with the opportunity to give feedback. You must enable data flow from Insights to Glint on your tenant to use this feature. Express your interest here.

See our public roadmap for more feature updates.

Events and learning opportunities

January 15^th VCCP Glint & Pulse Customer Advisory Session: Beyond HR Surveying

This month, we hosted a session on how Viva Glint is developing to support ‘Beyond HR’ scenarios and use cases. Our product team shared insights into how the next generation of Viva Glint will have a greater impact across the organization. The session aimed to confirm the direction of Viva Glint, especially regarding ‘Beyond HR’ surveys and the responsibilities of Viva Glint survey admins. If you are a VCCP member and missed the session, you can find the recording in the Teams channel.

Stay tuned for your opportunity to take part in upcoming Copilot and AI Transformation sessions coming next month!

If you are not yet a member of the Viva Customer Connection Program (VCCP) but would like to participate in upcoming sessions, as well as gain access to numerous other engaging and valuable Glint and Pulse customer activities, please see the sign-up information under "Connect with us."

Product Guidance Documentation

Have technical questions about Viva Glint? Microsoft Learn is the best go-to resource for clear, up-to-date guidance. Recent updates explain new capabilities and address common questions for topics such as:

Adding new employee attributes
Score calculations
360 report categories
Team Conversations user experience
Phased reporting access
Survey program hyperlink options

...and more!

These updates are part of our continuous effort to keep documentation current, practical, and aligned with how Viva Glint is being used today.

New Thought Leadership

Research Drop: Designing AI Feedback Systems by Industry. Employees want a voice in AI transformation, and our latest research shows that when organizations listen early and often, adoption accelerates. And across industries, one pattern stands out – AI feedback is social. Informal conversations and team meetings remain the most powerful channels for surfacing real‑time signals about what’s working and what’s not. By designing feedback systems that meet employees in the flow of work, leaders can iterate faster and turn everyday interactions into engines of AI readiness and impact. Read it here.

Connect with us

Join the Viva Customer Connection Program (VCCP)

Viva Customer Connection Program (VCCP) is Microsoft’s premier customer engagement initiative designed to connect Viva product teams directly with customers like you. By enrolling, you’ll gain access to a wide range of Viva product engagements, including dedicated sessions for Viva Glint & Pulse.

As a participant, you’ll have the opportunity to:

Explore Viva and Glint product visions through exclusive previews and roadmap discussions.
Shape product development by providing direct feedback on features, designs, and measurement models.
Engage with Microsoft product teams in virtual sessions that run throughout the year, including monthly meetings and iterative design reviews.
Network with other customers across industries and regions, sharing best practices and learning from peers.
By joining you will also be part of a strategic advisory group focused on Glint-specific HR, AI and People Science topics.

If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started.

We look forward to partnering with you to build better products—together.

Spotlight on… Glint and Pulse: A Year in Review Volume 1, Edition 3, December 2025

amywheater — Fri, 19 Dec 2025 20:50:14 GMT

2025 has been a remarkable year for Microsoft Viva Glint and Viva Pulse—made possible by you, our customers. Your partnership, insights, and trust have shaped every step of our journey. Together, we delivered transformative integrations, reached new engagement milestones, and saw meaningful outcomes across the organizations we serve.

This year, we introduced enhancements that not only strengthened the foundations of continuous listening but helped deliver more robust, actionable insights for organizations by deepening the connection across the Microsoft ecosystem – something we will continue to build upon. Furthermore, these advancements reflect the powerful momentum we can achieve through partnership with our customers.

Starting Strong: No Downtime

In early 2025, we announced the elimination of planned downtime for Viva Glint updates – a significant reliability win. Traditionally, updates meant 4–8 hours of system unavailability, disrupting survey-taking and reporting. With the new Zero Downtime Release (ZDR) process, updates became transparent, achieving ~99% availability for customers. Glint admins and end users no longer experience maintenance windows – a behind-the-scenes change that vastly improves continuity.

Admin Self‑Service & Survey Experience Enhancements

We enhanced admin self‑service to provide program owners with greater flexibility and improved efficiency. Additionally, updates were made to the survey experience to offer more data collection options and support better data quality. Here are some examples of features that were rolled out on the platform in 2025:

Ability to manage attributes and hierarchies for more user data schema control.
Controls to remove participants from results after cycle close—tightening data relevance.
Cycle and user data management improvements, with controls to retain or remove identifiable information responsibly.
Role clarity via the Viva Glint Tenant Administrator role in Microsoft Entra (dedicated permissions for admin center tasks and support) and the new Support User role for partners.
Custom branding and persistent comment box in Glint surveys to allow for a more bespoke survey experience and encourage the provision of more actionable, insightful data.
Pulse survey authoring delegation and large/dynamic audience capabilities introducing greater survey admin flexibility and reach.
Identifiable and flexible end-date surveys in Pulse to allow for targeted pulsing and to support rolling data collection.
Copilot survey templates available in Pulse, helping organizations measure AI transformation to drive ROI with consistent, research‑backed items with signals from these surveys seamlessly integrating into the Copilot Dashboard.

Reporting Upgrades

We took reporting beyond the dashboard and are continuing to focus on export improvements into 2026. We also brought in valuable benchmark comparisons to the platform this year:

Team Summary export to editable PowerPoint—moved from static screenshots to fully editable content; widely adopted through private preview and broad availability.

Executive Summary export and support for custom PPT templates are both now in private preview and will launch early next year.

Global, Industry, Country & Regional benchmark suites are now available for use in the platform for all customers who opt in.

All About Integrations...

Glint Notifications & Teams

In early 2025 we expanded Glint’s presence within Microsoft Teams, recognizing that for many managers and employees, Teams is the center of their workday. Now survey notifications, reminders, and nudges can appear directly in Teams chats and as rich adaptive cards, in addition to email. This “flow of work” integration has driven higher participation – customers report improved survey response rates when announcements pop up in Teams, where people are already collaborating. Managers also receive automated nudges via Teams, for instance a gentle reminder to share and discuss their team’s Glint results, or a prompt to follow up on an action plan. By meeting users where they are, we help busy teams close the feedback loop without relying solely on email.

Glint & Pulse

2025 also saw the introduction of the new workflow allowing managers to launch a quick Pulse survey as a follow-up after reviewing their Glint engagement results. This closes the loop between less frequent engagement surveys and continuous listening: if Glint results identified, say, work-life balance as a concern, a manager could immediately send a targeted Pulse check-in on that topic to their team. Now organizations are empowered to move from insights to action faster than ever.

In October 2025, we officially unified Viva Glint and Viva Pulse into a single offering. so that any customer with a Glint license automatically gets Viva Pulse as part of their subscription – at no additional cost. This change, essentially bundling the two products together, was driven by feedback and our belief that strategic engagement surveys (Glint) and agile pulse surveys (Pulse) are complementary tools for a healthy feedback strategy.

Glint & Insights

This broader Microsoft ecosystem integration has been a running theme, and last month, we achieved a major milestone by bringing Viva Glint data into Viva Insights and vice versa.

A new Workplace Patterns report in Glint (developed in partnership with the Viva Insights team) allows HR and business leaders to overlay engagement survey results with collaboration metrics from Microsoft 365. For example, you can examine whether teams with consistently long working hours or excessive meeting load also show lower engagement in certain areas – connecting sentiment with behavioral data. Early adopters of this Glint–Insights integration have seen tremendous value. In fact, by the time of general release in Q4, we saw an 18% uptick in Glint-to-Insights data flows and a 32% uptick in Insights-to-Glint usage, as organizations embraced these combined insights to drive action. This integration is a great example of how Microsoft’s employee experience tools come together to provide holistic, data-driven narratives about the world of work.

This month another extremely valuable analysis for Glint and Insights customers around AI transformation became available: the Copilot Employee Experience Outcomes Report highlights how Copilot usage correlates with stronger employee engagement and well‑being, showing that even small increases in usage can lead to measurable improvements in key experience outcomes.

Copilot in Glint

Another integration highlight from 2025 is around the continued investment and development of AI in the Glint platform. Throughout the year, the Glint team partnered with Microsoft 365 Copilot to add new AI capabilities, including expanded localization (70+ Glint-supported languages) so users can interact with Copilot in Glint in their preferred language. We also refined the Copilot experience with key quality improvements and a major model upgrade, delivering clearer, more accurate and faster responses.

2026 will see even more exciting Copilot developments in Glint. Copilot Highlights, a dashboard experience that assembles strengths, opportunities, and engagement trends at a glance, is now in private preview and will become available later next year.

Streamlining Data Ingress & Egress

In 2025, we began building Glint’s connection to Microsoft’s unified data platform, known as Microsoft Organizational Data Ingestion System (MODIS), and at the end of the year we kicked off our Glint MODIS private preview. MODIS streamlines how organizations bring HRIS data into Microsoft 365, reducing setup time and enabling consistent, secure data flows across Viva and beyond. For Glint, this unlocks faster onboarding, improved data quality, and a foundation for richer cross‑M365 insights. This will become available to all customers later in the year.

Also related to our efforts to streamline data ingress/egress, the Raw Data Exports (RDE) API private preview will launch in 2026. This functionality will give customers more flexible, privacy‑aware access to Glint data for internal analytics and governance.

Together, MODIS and RDE API represent the next phase of our integrations journey—modernizing data ingestion and export so customers can move from setup to insight even faster.

Expanding Reach and Trust

Alongside feature development, the team worked hard to make the products more scalable and accessible to organizations globally. In 2025 we expanded our service footprint with a new Australia Data Center coming online in September to better serve Asia-Pacific customers with in-region data residency. We also achieved Government Community Cloud (GCC-Moderate) compliance for Viva Glint in October, enabling U.S. public sector and regulated industry customers to use Glint in a compliant environment. These investments ensure that we can meet our customer's security, compliance, and performance needs everywhere in the world.

Behind the scenes, the completion of the LinkedIn Glint to Viva Glint migration was another 2025 achievement. As of publication, 100% of all legacy Glint customers have migrated onto the Viva Glint platform. This was an effort spanning more than two years involving hundreds of customers, and its conclusion means all our customers are now on the latest and most extensible version of Glint, reaping the benefits of all new features. A huge thanks goes to our customers for partnering with us through that transition. With migration largely behind us and a unified platform, we can innovate even faster and serve everyone on a single, modern system.

Building a Community of Feedback Champions

A highlight of 2025 has been the growth of our customer community through the Viva Customer Connection Program (VCCP) for Glint and Pulse. This year, over 40 new organizations enrolled in our customer advisory program – adding over 80 individual customer experts (HR leaders, program owners, and IT admins) to co-create with us. Through monthly feedback sessions, early feature previews, and direct line conversations, this community has influenced our roadmap and helped us test new features, integrations and analytics before broad release. Customers who have taken part in these engagement opportunities have had direct influence on many of the wins we celebrated above. We want to thank all our VCCP members for their partnership – your feedback is invaluable. If you aren't a VCCP member yet but are interested in joining to take part in future customer engagements, please fill out this form.

And so as 2025 draws to a close, a big thank you to our customers for your trust and feedback that fuel our innovation. The successes of 2025 set a high bar, and we’re excited to build on this foundation. With new features on the horizon (from more Copilot capabilities to deeper analytics and beyond), 2026 is poised to be another leap forward. We remain committed to your success and to our partnership in creating a workplace where every voice drives impact.

Here’s to the year that was, and to the journey ahead in empowering employee voice and engagement and driving AI transformation! Happy New Year – and thank you for being part of the Viva Glint and Pulse story.

News to Know – Volume 2, Edition 10, December 2025

amywheater — Wed, 10 Dec 2025 20:07:18 GMT

As 2025 draws to a close, we want to thank you for being part of the Viva Glint & Pulse community. This year has been full of innovation and collaboration, and we hope you enjoy a well-deserved, restful break over the holidays. Looking ahead, 2026 promises even more exciting developments to help you strengthen employee engagement and listening strategies. In this edition, discover what’s new and get a glimpse of what’s coming next—we look forward to reconnecting in the new year!

New or coming soon on your Viva Glint platform

Admin Self-Service: Remove Survey Takers. Previously, Glint admins lacked the ability to remove users from a survey cycle which hindered the flexibility and accuracy of survey data, potentially affecting the overall insights and actions derived from the survey results. Now, with the new 'Remove participants from results' feature, admins are empowered to seamlessly remove participants from a survey in alignment with changes to employee status after the point of survey launch, ensuring that only relevant participants are included (note it is only possible to remove participants from survey cycles that are closed). Learn more here.

Admin Self-Service: Delete User Attribute. From December 22^nd, admins can remove outdated or unnecessary custom user attributes from their schema, helping keep data clean, accurate, and within the 100-attribute limit. This self-serve capability streamlines routine data maintenance, reduces dependency on support, and empowers admins to manage their data model with greater autonomy. Admins can delete any flat, custom user attribute that is not required, default, or currently in use for derived attributes, system attributes, user roles, distribution lists, or live surveys. Once deleted, the attribute and all associated data are removed from the schema and historical reports, ensuring reporting remains accurate and up to date. For more information, visit Update Attributes.

User Roles: Support User Management. We are excited to announce a new enhancement in Glint that makes it easier than ever to collaborate with trusted partners. Organizations can now add support users—such as Microsoft partners—directly to their Glint instance. These support users can assist with deployment, advanced insights, and complex support tasks, all managed via Entra ID without consuming a Glint license. This update ensures secure, compliant collaboration while accelerating your success. For full instructions, read our documentation here.

Why It Matters: Around 120 customers already leverage Microsoft partners to unlock deeper insights and drive meaningful change. Here’s what they are saying:

“Glint provided the platform to capture how our colleagues are feeling, and Mercer brought insights that made all the difference. Their team didn’t just interpret the numbers—they helped us uncover the ‘why’ behind the feedback and provided practical, strategic guidance to act on it. Mercer turned raw results into a clear roadmap for meaningful change, aligning every step with our culture and goals. This partnership has been a game-changer for how we support our people.” - US-based finance industry customer

“I wanted to send a quick note to let you know how incredibly impressed and grateful our team is for the partnership we have with Eclectik. I can confidently say that your CSM is truly worth her weight in gold to our team. Her thoughtfulness, responsiveness, and sheer creative problem-solving throughout the project were truly off the charts.” - US-based finance industry customer

If you are interested in leveraging a Microsoft partner, take a look at our list here!

Action Taking: Focus Area Enhancements. In January 2026, we’re introducing enhancements to the focus area experience in Glint to improve how organizations track and act on employee feedback. With this update, focus areas will now be tied to survey cycles, and goal periods will be retired (note no focus areas will be deleted as part of this change). This change simplifies reporting and aligns focus areas more closely with survey insights.

New on your Viva Pulse platform

New Survey Option: Flexible End Date. Pulse authors can now create surveys with flexible end dates, including open-ended pulses that gather data continuously with no set closing date. With this update, authors can easily request ongoing feedback without needing to start new surveys each time, and respondents are free to submit multiple responses throughout the survey’s duration. Learn more about the Pulse authoring experience here.

Current and Upcoming Private Previews

Continuous Employee Engagement with Workplace Metrics | Preview. Improve actionability for focus areas like “Work-life balance” and “Collaboration” by bringing in workplace metrics from Viva Insights. This feature will help Senior Leaders in your organization look at supplementary data points to understand survey responses and have a more data-driven discussion with their organizations on what can be improved in these areas. Between survey cycles, this continuous data will also help you keep your teams on track. Private Preview is targeted in March 2026, but earlier builds are available starting in January, with an opportunity to give feedback. You must enable data flow from Insights to Glint on your tenant to use this feature. Express your interest here.

Custom PPT Template Support for new PPT Export | Preview. We are narrowing the differences between the Export screenshots to PPT feature and the newly released Export report to native PPT functionality. Customers are invited to preview support for custom PPT templates with the new Export report to PPT option. Ideal participants for this preview include those who use the Team summary report and Executive summary report and are open to using specific slide dimensions that we support in the preview phase. We plan to make the feature generally available early next quarter without the restriction on slide dimensions; however, during the preview phase, only specific slide dimensions will be supported. Use this form to register your interest.

Employee Feedback Agent | Preview. Enhance your Employee Listen program with The Glint Feedback Agent: a dynamic, AI-powered conversation, where employees can share what matters most through natural, chat-like interactions, whether prompted or always-on, enabling real-time feedback and deeper insights into the drivers behind their experiences. By combining Copilot intelligence, Microsoft 365 data signals, and People Science principles, the agent streamlines feedback collection and reduces administrative overhead for HR and leaders. Unlike traditional Copilot tools that simply summarize information, the Glint Agent acts as a proactive team member: it elicits actionable insights, classifies themes, and accelerates the “feedback-to-action” cycle—helping organizations respond faster and more effectively to employee needs. Be among the first to experience a new era of continuous engagement and actionable feedback with the Glint Employee Feedback Agent. To express your interest in joining please complete this interest form.

See our public roadmap for more feature updates.

Events and Learning Opportunities

We will not be hosting a December VCCP Glint & Pulse Customer Advisory session as many people will be taking some much needed holiday respite at the end of the month, but stay tuned for a new series of exciting monthly sessions to kick off in January.

If you are not yet a member of the Viva Customer Connection Program (VCCP) but would like to participate in the upcoming session mentioned above, as well as gain access to numerous other engaging and valuable Glint and Pulse customer activities, please see the sign-up information below.

New Thought Leadership

Research Drop: Reframing AI Friction as a Challenge to Drive Impact. Many employees feel overwhelmed by agentic AI and the pace of change, yet those who engage with new AI tools and ways of working report notably higher readiness and value – showing that well‑scaffolded friction can spark growth rather than stall it. When leaders build trust, recognize learning, and provide role‑specific, just‑in‑time training, employees move from anxiety to capability, increasing adoption and meaningful impact. Read it here.

Connect with us

Join the Viva Customer Connection Program (VCCP)

Viva Customer Connection Program (VCCP) is Microsoft’s premier customer engagement initiative designed to connect Viva product teams directly with customers like you. By enrolling, you will gain access to a wide range of Viva product engagements, including dedicated sessions for Glint & Pulse.

As a participant, you will have the opportunity to:

Explore Viva and Glint product visions through exclusive previews and roadmap discussions.
Shape product development by providing direct feedback on features, designs, and measurement models.
Engage with Microsoft product teams in virtual sessions that run throughout the year, including monthly meetings and iterative design reviews.
Network with other customers across industries and regions, sharing best practices and learning from peers.

By joining you will also be part of a strategic advisory group focused on Glint-specific HR, AI, and People Science topics.

If you are interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started.

We look forward to partnering with you to build better products—together.

News to Know – Volume 2, Edition 9, November 2025

amywheater — Thu, 13 Nov 2025 12:02:47 GMT

To help you get the most out of Viva Glint & Pulse, this newsletter brings you the latest insights, updates, and enhancements designed to elevate your platform usage and employee listening programs. Be sure to check out the new "Customer Success Stories" section showcasing an inspiring example from DocuSign.

New on your Viva Glint platform

Admin Self Service: Data Retention Update. Last month we shared the new feature enabling admin to retain identifiable data for deleted users. We initially planned to restart Entra Delete Signals in Viva Glint on November 1st. However, since we are still working on enhancements to give Admins more control over user data management, especially regarding Entra Delete Signals, we will continue to pause Entra Delete Signal in Viva Glint until the end of June 2026. The signals will resume on July 1, 2026. This extension will give us time to implement all necessary user data controls for Admins, such as email address/employee ID retention, viewing a list of deleted users, and restoring users, when possible, before reactivating the Entra Delete Signals. Additional information can be found in the Message Center as well as here and here.

UI Enhancements: Visual Indicator Added for Required Questions. In the past, when survey takers tried to skip a survey question that required a response they would see an error message. To make things clearer, we've added the text * Required under questions that are mandatory. This will help survey takers spot questions that must be answered right away to avoid confusion and disruption.

UI Enhancements: Updated Placeholder Text for Comments. The default comment placeholder text for rating questions in Viva Glint surveys has been updated from Add a comment (optional) to What can be improved in this area and what’s working well? to further encourage survey participants to provide thoughtful, actionable, and higher-quality feedback. This change is intended to drive more frequent and meaningful responses. Please note that this update applies only to the default placeholder text for rating questions; the placeholder text remains customizable, and any existing customized placeholder text will remain unchanged.

Reporting: Workplace Patterns Report. Now generally available in Viva Glint, this report highlights the relationships between employee survey scores and workplace activity and collaboration patterns without custom analysis. Enabled for administrators and extendable to other roles, this feature allows users to quickly identify and share actionable insights, enabling faster, data-driven decisions and boosting engagement across your organization. Learn more here.

Reporting: Regional Benchmarks. Building on the refreshed Global, Top 10%, Top 25%, and Industry benchmark suites in Viva Glint earlier this year, we have updated the Country & Region benchmark suites for 2025. These new benchmarks offer organizations more precise and up-to-date comparative insights into employee feedback across different regions, supporting better decision-making and more targeted action plans. Make sure to opt into benchmarks in the platform to access the benchmarks and related resources.

Copilot Enhancements: Multilingual Support. Viva Glint Copilot Localization lets users interact with Copilot in their chosen language, supporting prompts and responses in more than 70 languages. Copilot replies in the language set on the user's dashboard by default, but if a prompt is submitted in another language or contains mixed languages, Copilot will detect this and respond in the same language. This applies to both the Copilot sidecar and comments panel, making it easier for HR and managers in global organizations to use Copilot seamlessly. Advanced language detection and translation help Copilot deliver accurate and useful responses, regardless of language or dashboard settings. Learn more here and here.

Kindly note that this enhancement will be rolled out gradually throughout November and is expected to be fully rolled out by the end of the month. For the latest updates, please refer to the M365 roadmap item until it becomes available to all customers.

Copilot Updates: Known Issues, Improvements, Model Upgrade. We’re committed to improving your experience with Copilot in Viva Glint. Here are three key updates:

Topic Count in Comment Summarization - The number of topics in comment summaries may not have matched user instructions previously. This issue has been fixed and should now work correctly.
Sample Comment Count Display Issue - The displayed count of sampled comments may be inaccurate, though the underlying data and summarization are correct. This display-only issue has been fixed and should now work correctly.
Applying Manager Hierarchy Filter - When asking Copilot to summarize comments by manager hierarchy, the filter may not apply correctly. As a workaround, apply the manager hierarchy filter to the report first, then request the summary. We’re working on a permanent fix.

Model Upgrade Spotlights - In July, we upgraded Copilot to newer GPT models. As a result, you may notice that Copilot’s responses to the same prompt could differ from those generated prior to July. This change reflects our ongoing commitment to leveraging the most advanced AI models available. We continuously evaluate the latest large language models for performance and accuracy and will keep you informed whenever significant model upgrades occur. Your feedback is invaluable as we strive to enhance Copilot’s capabilities.

Visit the new blog post here to learn about another exciting Copilot enhancement coming soon!

Current and Upcoming Private Previews

Sign Up for Copilot Highlights | Preview. Be among the first to experience Copilot Highlights, a new dashboard feature in Viva Glint that delivers instant, actionable summaries of survey results—spotlighting team strengths, opportunities, and engagement trends at a glance. This preview is designed to help managers and leaders quickly understand team status, identify critical focus areas, and celebrate successes. Reach out to us here to sign up.

Integrating with Organization data | Preview. Viva Glint is introducing integration with Organizational Data in Microsoft 365—bringing enterprise-grade security and seamless data ingestion across Viva and Microsoft suite applications. This new capability makes it easier than ever to connect your people data, streamline workflows, and unlock powerful insights for HR and IT teams. Be part of this evolution: join the preview, share your feedback, and help shape the future of data management at Microsoft. Express your interest here.

See our public roadmap for more feature updates.

Events and Learning Opportunities

November 23rd Customer Advisory Session: AI & People Transformation – Understanding HR’s Role to Drive AI Adoption

For current VCCP members only, register here to join this month’s session which will feature Viva Glint People Scientists discussing the role HR plays in enabling and driving successful AI transformation while providing attendees a chance to guide the development of a new Viva Glint-led resource for our customers.

During this session, you will learn how AI transformation is inexplicably tied to people transformation and how to drive people success in your organization through the lens of AI adoption. Drawing upon the latest in AI research and current trends across customers, our People Science team is uniquely positioning itself to help our customers drive AI adoption by addressing key barriers to success and helping HR unlock their potential to support AI transformation.

If you are not yet a member of the Viva Customer Connection Program (VCCP) but would like to participate in the upcoming session mentioned above, as well as gain access to numerous other engaging and valuable Viva Glint and Pulse customer activities, please see the sign-up information below.

New Thought Leadership

Research Drop: Amplifying Clarity and Impact of AI Agents by Aligning on Desired Outcomes. As AI agents turn AI technology from a personal productivity tool into a team value generator, it’s time to expand our thinking from not just the activities we want them to accomplish, but also the outcomes we want to achieve. The October Research Drop explores differences in AI agent adoption, multi-agent clarity, and team collaboration between employees on teams focusing on solely activities versus activities and outcomes. Read it here.

Unlocking Actionable Insights with the Workplace Patterns Report. The new Workplace Patterns Report in Viva Glint brings together employee engagement, meeting habits, and peer connection data, empowering organizations to link how people work with how they feel. This playbook guides users through holistic listening, combining survey sentiment and workplace metrics to surface actionable patterns. Check out the blog post and download the playbook.

Research Drop: Empowering Managers for an AI-First Future. As organizations shift toward an AI-first future, managers are emerging as pivotal for translating strategy into team-level impact. Yet only 56% feel supported integrating AI agents into their work. The November Research Drop explores how empowering managers with targeted training, resources, and a focus on psychological safety amplifies realized value, critical thinking, and trust in agentic AI. This month’s findings reveal that when managers lead by example and foster a culture of experimentation, teams are not only more ready to adopt AI but also achieve greater, lasting impact. Read it here.

Customer Success Stories

Docusign Accelerates Speed of Insights by 92% with AI-Powered Analysis

In any global company, timely and accurate data is essential for shaping go-to-market strategy, and Docusign is no exception. When launching a strategic employee survey for one of our largest departments responsible for go-to-market strategy, the goal was clear: quickly synthesize feedback to help leaders with product selling approaches and enablement, then guide key action planning and strategic decision-making.

The Challenge: Data Volume vs. Time

The survey had a high response rate with over 3,000 detailed and thoughtful comments from employees. These comments had rich insights but would have been incredibly time-intensive to process manually. Traditional analysis would have taken weeks, delaying decisions that needed to happen quickly. The volume of the data, combined with limited bandwidth from our small but mighty People Analytics team, made a faster, scalable approach essential.

The AI Solution: Speed and Precision

To meet the demand for quick, actionable insights, we implemented an approach that used both Viva Glint Copilot and Gemini to help analyze employee comments. Copilot was used primarily for the initial analysis across the thousands of comments, helping us create themes across all comments, themes from each specific survey question, and ideas for actions - all of which would have taken our team weeks, but was now accomplished in mere hours. This allowed us to pivot from manual data crunching to strategic analysis almost instantly.

The Results: 92% Time Savings and Increased Speed to Strategic Impact

Implementing AI into our survey analysis process shattered our previous timelines. An effort that would typically consume around 60 hours of manual work (including comment analysis, theme identification, summarization, comparisons, and action taking suggestions) was condensed to just 5 hours, representing a nearly 92% reduction in spent time.

Most critically, key findings were delivered to leadership within 24 hours of the survey closing. This speed allowed leadership to immediately move into action planning and strategic decision-making. In summary, using AI enabled us to quickly and accurately surface key issues important to employees, provide impactful, detailed insights that were incredibly helpful to leadership, and helped facilitate action planning and strategic decision-making.

The Future of Surveys is AI-Powered

The success of using AI for this strategic survey reinforced our belief that AI, specifically Viva Glint Copilot, is a powerful and transformative tool for all People teams. Inspired by the strategic survey success, our People Analytics team launched Copilot to our People team partners, developing internal training to ensure that Copilot is being used in a way that maximizes its impact. Our partners are now using Viva Glint Copilot to help gain insights from the feedback (comments) shared by employees in our largest company Engagement Pulse Surveys. Further Viva Glint Copilot use cases are planned for the future.

Connect with us

Join the Viva Customer Connection Program (VCCP)

As a participant, you’ll have the opportunity to:

Explore Viva and Glint product visions through exclusive previews and roadmap discussions.
Shape product development by providing direct feedback on features, designs, and measurement models.
Engage with Microsoft product teams in virtual sessions that run throughout the year, including monthly meetings and iterative design reviews.
Network with other customers across industries and regions, sharing best practices and learning from peers.

By joining you will also be part of a strategic advisory group focused on Viva Glint-specific HR, AI and People Science topics.

If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started.

We look forward to partnering with you to build better products—together.

Spotlight on… Volume 1, Edition 2, November 2025

amywheater — Wed, 12 Nov 2025 16:00:08 GMT

We’re excited to introduce Copilot Highlights—a new capability in Viva Glint that helps leaders quickly interpret employee survey results using the power of AI. Now available in private preview, Copilot Highlights brings clarity to your Team Summary and Executive Summary reports by surfacing strengths, opportunities, and trends that matter most.

What’s new

Copilot Highlights generates concise, actionable summaries from your existing survey data. It’s designed to help you move from insight to action faster—without needing to dig through pages of results.

Here’s what you’ll see in your dashboard:

Overview and key outcome
A snapshot of response rates and engagement outcomes.
Celebrations
Highlights of team strengths and improvements worth recognizing.
Your team
A breakdown of scores across direct reports and sub-teams.
Your opportunities
Areas for improvement to guide strategic focus.

💡 Tip: Use Copilot Highlights to quickly identify which teams need support and where to celebrate success.

How it works

Copilot Highlights applies built-in interpretation rules to help you focus on what’s most meaningful:

Response rate confidence
Understand how representative your data is based on team size.
Notable score changes
See shifts in sentiment that meet minimum thresholds.
Benchmark comparisons
Spot differences between your team’s scores and selected benchmarks.

⚠️ Note: Copilot Highlights won’t display if the report or dashboard is empty due to insufficient data or suppression.

What to expect in preview

During the private preview, Copilot Highlights is available for:

Team Summary and Executive Summary reports
English-only experiences (multilingual support is coming)
Copilot-enabled users in Viva Glint

Some features—like chat-based summarization and recommended actions—are on the roadmap and not yet available.

Frequently asked questions

Who can access Copilot Highlights?
All Copilot-enabled users in Viva Glint, once the feature is enabled at the tenant level for opted-in preview customers.

How is it enabled?

Private preview: Enabled by the Glint team for participating customers.
General availability: Automatically enabled for all Copilot-enabled users.

Does it work retroactively?
Yes—once enabled, Copilot Highlights is available for the latest two cycles in recurring and ad hoc programs.

What powers the summaries?
Copilot Highlights uses GPT-4 to interpret and summarize reporting data based on predefined rules.

What if my report has no data?
Copilot Highlights won’t display if the report or dashboard is empty due to insufficient data or suppression.

How can I provide feedback?
Use the thumbs up/down feature on Copilot Highlights or join a Glint Neighborhood Session in VCCP.

Get involved

Want to try it out?

Request to participate in the private preview.
Join the Glint Neighborhood in VCCP to share feedback and stay informed.

💬 Tip: Join the Glint Neighborhood in VCCP to stay connected with the product team and help shape what’s next.

News to Know – Volume 2, Edition 8, October 2025

amywheater — Thu, 16 Oct 2025 08:56:43 GMT

We are excited to share that, beginning this month, this newsletter will include new features for both Viva Glint and Viva Pulse. Read below to see why this is now relevant to all Glint customers. There’s plenty to dive into this month—we hope you enjoy it, and don’t hesitate to share your thoughts in the comments!

Glint and Pulse are now a package deal!

Starting in October, customers who have a Glint subscription now also have access to Pulse as part of the same subscription. With all Glint customers now being able to leverage Pulse as part of their engagement strategy, customers get the best of both worlds – robust, strategic engagement measurement and agile, team-level feedback, all under a single subscription. Visit our recent blog post here for more details on this exciting change.

New on your Viva Glint platform

Admin Self-Service: Retaining Identifiable Data for Deleted Users. Previously, only survey response data could be retained when users were deleted. Now, based on customer feedback and compliance needs, Glint offers more control: admins can enable a setting at the platform level to keep first and last names of deleted users (when disabled, names are replaced with "Deleted user"). This setting applies to raw data exports as well.

Please note, this feature was enabled by default at rollout so please review your settings before November 1, 2025, which is when Glint will resume processing Microsoft Entra delete signals and deleted user data will be managed according to this configuration (name retention can only be applied to users deleted after the feature was made available). Learn more: Manage General Settings in Viva Glint.

Admin Self-Service: Ability to Delete Survey Cycles. Previously, Glint admins could delete entire survey programs but did not have the more granular ability to remove individual survey cycles. This created challenges when setting up test surveys, as there was no way to remove them once testing was complete. As a result, test cycles could impact data trends and other program metrics.

With the introduction of this new feature, Glint admins can now delete test cycles as needed. This streamlines the testing process by allowing admins to remove unnecessary test data, ensuring that only relevant survey results are retained.

It is important to note that cycle deletion is permanent, so admins should proceed with caution. Learn more here.

Schema Updates: Ability to Configure Custom Age and Tenure Derivations. As part of a series of feature releases aimed at giving customers greater control and flexibility over user data setup, Glint now allows admins to customize age and tenure derivations directly within the platform. For migrated customers, any previously configured custom age and tenure derivations from LinkedIn Glint will appear automatically in the platform. Admins can easily review and update these migrated settings as needed.

Admins can now adjust standard age and tenure ranges to fit their organization’s needs. This flexibility unlocks more meaningful reporting breakdowns. This update is part of our ongoing commitment to making schema management fully self-serve, with even more customization options coming soon. Update attributes in Viva Glint | Microsoft Learn

New on your Viva Pulse platform

New Survey Option: Collecting Named Responses. When sending a Pulse survey, authors will now have the option to collect named responses, where survey takers’ answers are attributed to the person who submitted them. The author will be able to see the respondent’s name next to their response in their in-app report, as well as in the CSV export. Learn more about the authoring experience here.

Survey takers will be notified when their responses include their name vs. when they will not be identified. Learn more about the survey taker experience here.

Tenant admins will be able to manage access to this feature through VFAM controls. Learn more about the admin experience here.

Current and Upcoming Private Previews

Copilot Localization — 70+ Languages Supported | Preview. Copilot in Glint now supports comment summarization in 70+ languages, allowing users to prompt and receive responses in their native language. Reach out to us here to opt in.

Sign Up for Copilot Highlights | Preview (Launching November). Be among the first to experience Copilot Highlights, a new dashboard feature that delivers instant, actionable summaries of survey results—spotlighting team strengths, opportunities, and engagement trends at a glance. This preview is designed to help managers and leaders quickly understand team status, identify critical focus areas, and celebrate successes. Reach out to us here to sign up.

Integrating with Organization Data | Preview. Glint is introducing integration with Organizational Data in Microsoft 365—bringing enterprise-grade security and seamless data ingestion across Viva and Microsoft suite applications. This new capability makes it easier than ever to connect your people data, streamline workflows, and unlock powerful insights for HR and IT teams. Be part of this evolution: join the preview, share your feedback, and help shape the future of data management at Microsoft. Express your interest here.

Executive Summary PPT Export | Preview. Help us test fully editable Power Point Executive Summary and Team Summary report exports which reduce the whitespace and enhance formatting for cleaner, more customizable presentations. Export speed and reliability have been enhanced to handle large reports efficiently, and customer feedback during this preview phase is actively shaping future feature expansions and report types. Click here to sign up.

See our public roadmap for more feature updates.

Events and Learning Opportunities 

Register Now for Our Upcoming Viva Customer Connection Program (VCCP) Sessions:

Oct. 23rd Customer Advisory Session: Copilot Value Realization. If you are currently a member of VCCP, you are invited to register here. During this session, members of the Product team will share insights on how Copilot is fundamentally transforming the way we collaborate with our customers. You will also learn actionable strategies for increasing Copilot adoption within your own organization. See the session highlights listed below for more details.

Session Agenda:

Share the Copilot roadmap and recent updates
Highlight customer success stories to inspire adoption
Clarify licensing confusion between Glint Copilot and M365 Copilot
Address privacy and Works Council FAQs to ease enablement
Promote and recruit for the Copilot Highlights preview launching in November

Oct 27th or 28th Customer Feedback Session: Viva Glint Conversational Agent Opportunity. This 1-hour session will be held on either Oct. 27th or 28th as we are willing to be flexible to accommodate busy schedules. If you are in VCCP and interested in participating, please fill out this form and indicate which date would work best for you. Based on the responses we will send out a meeting invite later this month to join.

Overview

The Glint Conversational Feedback Agent uses AI to transform surveys into interactive conversations, letting employees give feedback through both prompted and unprompted responses. It asks context-aware questions, provides personalized follow-ups, and encourages open-ended answers, helping organizations get more detailed insights. By integrating with Glint’s analytics, the agent boosts participation, highlights key themes, and enables leaders to quickly understand and address employee sentiment.

Session goals:

Assess HR’s initial reactions to a conversational Agent, identifying both key delighters and primary concerns.
Evaluate how a conversational Agent integrates with HR’s current listening strategies.
Recruit customers for the Glint Conversational Agent preview

_________________________________________________________________________________________________________________________________________________________________

Highlights from HR Tech 2025:

Microsoft had a strong presence at the HR Technology Conference & Exposition® 2025 in Las Vegas. This year’s theme, “Be the Change,” underscored the shift toward human-centered transformation powered by technology. Many different Microsoft teams connected with HR and IT leaders, showcased Microsoft’s HR tech solutions, and delivered lively demos and theater sessions.

Event Highlights

115+ demos of M365 Copilot, Copilot Agents, and Viva Employee Experience gave attendees hands-on access to Microsoft’s latest AI for workforce transformation.
16 theater sessions featured practical AI insights from Microsoft experts.
Recognition: Analyst Josh Bersin visited for a Copilot + Agents demo; Microsoft received Sapient’s top ‘voice of the employee’ award for Viva Glint; Tricia Huizinga named our booth a conference highlight in her LinkedIn post.

Key Takeaways

AI dominated the agenda, with a shift toward agentic AI automating core HR tasks.
Skills and upskilling are now top priorities for a future-ready workforce.
HR platforms are expanding with new AI features (e.g., Workday’s Sana acquisition).
Customer excitement for Copilot, Copilot Studio, and custom agent-building was higher than ever.

New Thought Leadership

2025 Agentic Teaming & Trust Research Report. With the introduction of AI agents to work, the People Science team set out to better understand how organizations and employees are adapting to these changes, exploring the dynamics and challenges of integrating AI agents into human teams. Our latest research, The 2025 Agentic Teaming & Trust Research Report, delves into how agentic AI is reshaping how organizations and teams work together. Overall, we found that employees are eager to embrace AI agents, seeing them not just as tools, but as collaborators that can unlock new levels of efficiency and creativity. But most companies are just getting started, and our research shows that building trust and strong role models for AI use is key to success. Full report can be accessed above, plus individual chapters here:

Connect with us

Join the Viva Customer Connection Program (VCCP). Viva Customer Connection Program (VCCP) is Microsoft’s premier customer engagement initiative designed to connect Viva product teams directly with customers like you. By enrolling, you’ll gain access to a wide range of Viva product engagements, including dedicated sessions for Glint & Pulse.

As a participant, you’ll have the opportunity to:

Explore Viva and Glint product visions through exclusive previews and roadmap discussions.
Shape product development by providing direct feedback on features, designs, and measurement models.
Engage with Microsoft product teams in virtual sessions that run throughout the year, including monthly meetings and iterative design reviews.
Network with other customers across industries and regions, sharing best practices and learning from peers.

By joining you will also be part of a strategic advisory group focused on Glint and Pulse-specific HR, AI and People Science topics.

If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started. We look forward to partnering with you to build better products—together.

Spotlight On… Volume 1, Edition 1, October 2025

amywheater — Tue, 14 Oct 2025 17:37:52 GMT

Viva Glint and Pulse; now a package deal –

Welcome to the first post in our new series exploring how product evolution and integration drive real-world adoption and value for our customers.
Today, we are excited to share that Pulse will now be available to all Glint customers – allowing organizations even more opportunity to grow and evolve their employee listening strategy.

The Evolution of Employee Listening

For years, organizations have relied on annual or bi-annual engagement surveys to understand workforce sentiment. Customers have relied on Glint for these deep, organization-wide surveys, helping HR and leadership teams drive strategic change and measure progress at scale. But the world of work is changing fast. Teams need more frequent, targeted check-ins to keep a finger on the pulse of employee experience and respond in real time.

Enter Pulse: a nimble, research-backed survey tool that empowers managers and team leads to sending quick, confidential surveys whenever they need insight into team sentiment. Pulse survey responses are aggregated in an unidentified manner to protect the responder’s identity and administered to specific groups, encouraging candid and targeted feedback. This approach enables organizations to quickly gather insights and take meaningful action.

With all Glint customers now being able to leverage Pulse as part of their engagement strategy, customers get the best of both worlds – robust, strategic engagement measurement and agile, team-level feedback, all under one service package.

What’s Changing?

In early October 2025, we added the Pulse service plan to all Glint licenses-no price increase, no disruption. Now, if a user has a Glint license assigned to them, they will also be assigned a Pulse license. This means:

Managers and team leads can follow up on Glint survey results with targeted Pulse surveys, using recommended questions based on strengths and opportunities identified in the Glint engagement survey.
Pulse surveys help teams track progress, make mid-point adjustments, and maintain momentum between major survey cycles.
Admins can configure survey templates, manage content, and control access, ensuring the right people have the right tools.
Data privacy remains paramount: Pulse results are aggregated and confidential, just like Glint results.

Pulse Benefits Automatically Available to Glint Customers

Glint follow-up template in Pulse: When managers create a Pulse survey, questions are automatically selected based on Glint drivers from the most recent engagement survey.
Automated reminders: Six weeks after an org-wide Glint survey, managers receive an email prompt to send a Pulse follow-up, keeping engagement efforts on track.
Pre-populated recipient lists: Pulse surveys are sent to the same teams who participated in the Glint survey, streamlining the process.
Admin controls: Glint and Pulse admins can configure which programs and roles receive follow-up prompts and edit survey content as needed.
Respond to open text comments and report conversations: Managers can use Pulse to ask for more feedback on specific topics, with responses remaining unidentified.
Copilot-powered summaries: Pulse reports now feature Copilot-generated summaries, making it easier to interpret results and take action.
Support for AI transformation efforts: Managers and HR can use Pulse to support AI transformation by measuring AI readiness, sentiment and adoption at more localized levels to help inform adoption and change management efforts.

Early Adoption Shows Positive Results

Early adopters have reported that using Pulse alongside Glint fills a crucial gap between major survey cycles. Feedback from customers has also highlighted that using both platforms as part of their broader listening strategy empowers managers to act on feedback faster, drives continuous improvement, and fosters a culture of listening.

Customers in private preview have praised the ability to link engagement data with actionable insights, and the integration with Viva Insights and Copilot analytics is helping organizations measure the impact of new tools like Microsoft 365 Copilot on employee experience.

What’s Next?

The roadmap includes ongoing enhancements to admin controls, reporting, and integration with other Viva modules. Monthly customer advisory sessions and engagement programs like Viva Customer Connection Program (VCCP) ensure that customer feedback shapes future development.

Resources & Further Reading

- Introduction to Microsoft Viva Pulse: https://learn.microsoft.com/en-us/viva/pulse/introduction-to-viva-pulse

- Take actions with Viva Pulse after Viva Glint engagement surveys: https://learn.microsoft.com/en-us/viva/pulse/viva-integrations/take-actions-after-glint-survey

- Data residency for Viva Pulse: https://learn.microsoft.com/en-us/viva/pulse/get-started/data-residency-for-viva-pulse

- Measure Microsoft 365 Copilot impact with Viva Pulse: Measure Copilot impact in your organization | Microsoft Learn

Stay tuned for the next post in our Spotlight On… series, where we’ll dive deeper into how synergy across platforms and other innovations are transforming organizational culture and driving measurable business outcomes.

News to Know – Volume 2, Edition 7, September 2025

amywheater — Fri, 19 Sep 2025 15:00:00 GMT

To help you get the most out of the Viva Glint product, this September 2025 newsletter is full of need-to-knows which coincide with this month’s platform deployments and enhancements.

New on your Viva Glint platform

Export Team Summary report to editable PowerPoint slides. We’re thrilled to announce the worldwide release of the new PowerPoint report Export in Viva Glint. This capability will enhance the way users export survey results into PowerPoint presentations by enabling full editability and customization of exported content. It addresses current challenges with excessive whitespace and static screenshots, allowing users to leverage built-in PowerPoint features for a more professional and tailored presentation experience. This feature will be available only for Team Summary report in this release and will eventually expand to other reports as captured on the product roadmap for Viva Glint. Read more.

Self-serve retroactive updates. Admins can now retroactively update attributes in a new wizard experience in Survey Programs. This excludes manager hierarchy updates, which can still be done through Advanced Configurations. The new wizard experience requires zero file uploads and provides a streamlined user experience. Read more.

Industry benchmark refresh. Additional benchmark cuts have been added! In July we refreshed the Global, top 10% and top 25% benchmark suites in Viva Glint. At the end of August, we refreshed our Industry benchmark suites and those are now available in the platform as well. Be sure to opt into benchmarks in the platform to unlock access to benchmarks and associated collateral.

Spotlight on Copilot Comment Analysis:

Copilot Licensing — No Microsoft 365 Copilot License Required. Copilot in Viva Glint is separate from the Microsoft 365 Copilot license. It’s included with either a Viva Glint or Microsoft Viva license. For enablement details, follow these instructions.

Copilot Company Admin Toggle — Simplified Copilot Enablement | GA. Viva Glint now empowers Company Admins to enable Copilot for themselves directly in General Settings, removing the need for redundant custom roles and streamlining deployment. This update preserves critical admin safeguards while eliminating a major friction point for Copilot adoption. Click here for step-by-step instructions.

Coming soon to Viva Glint

Copilot Localization — 70+ Languages Supported | Preview. Copilot in Viva Glint now supports comment summarization in 70+ languages, allowing users to prompt and receive responses in their native language. Reach out to us here to opt in.

Sign Up for Copilot Highlights | Preview - Launching November. Be among the first to experience Copilot Highlights, a new dashboard feature that delivers instant, actionable summaries of survey results—spotlighting team strengths, opportunities, and engagement trends at a glance. This preview is designed to help managers and leaders quickly understand team status, identify critical focus areas, and celebrate successes. Reach out to us here to sign up.

Integrating with Organization data | Preview. Looking for ways to make your data imports more secure or do your updated enterprise security standards recommend moving away from SFTP based solutions? Viva Glint now supports data ingestion via Azure blob store, SAP SuccessFactors, Workday and API-based connectors to import your organization data. The integration with Organization data in Microsoft 365 also enables enterprise people data teams and admins to bring in people data only once for all of Microsoft and Viva suite products with advanced data controls and security. Express your interest here.

Upcoming events and learning opportunities

Register Now for Our Upcoming VCCP Session. For current VCCP members, we will be hosting our first Glint/Pulse customer advisory session on September 25^th 11am EST where we will have a lively and engaging discussion with members of our product team. This session’s topic will explore the linkages of Copilot usage tied to employee experience by leveraging the robust reporting capabilities of Viva Insights. Whether you’re just starting out in your AI journey, or whether you’re well into your AI adoption efforts, this session will provide you with a better understanding of how you can assess the impact AI can have on your organization. Register Here!

Curious about joining the Glint/Pulse VCCP community? See below for sign-up information.

New Thought Leadership

People Success Summer Blog Series. Throughout the summer, the People Science team will be publishing a monthly blog series on new trends and insights related to People Success. For this series, we analyzed survey responses from over 6.8M employees across more than 235 companies from 2022 – 2025 to examine how workers’ expectations have evolved over the past three years. The insights offer a unique perspective on evolving employee priorities, highlighting subtle but meaningful changes in how people think about growth, leadership, and the employee experience.

Empowerment Unlocked: Key Conditions for Thriving Teams

People Science Explained. In support of the recent and upcoming Viva Glint benchmarks releases, the People Science team released a Viva Glint Benchmarks blog, explaining our benchmark offerings, how you can opt-in to gain access to them, and tips on how to best use them in Viva Glint. To answer more detailed questions about the Viva Glint benchmarks, we’ve also updated the People Science Explained (PSE) playbook (download here).

Connect with us

Join the Viva Customer Connection Program (VCCP)

As a participant, you’ll have the opportunity to:

Explore Viva and Glint product visions through exclusive previews and roadmap discussions.
Shape product development by providing direct feedback on features, designs, and measurement models.
Engage with Microsoft product teams in virtual sessions that run throughout the year, including monthly meetings and iterative design reviews.
Network with other customers across industries and regions, sharing best practices and learning from peers.

By joining you will also be part of a strategic advisory group focused on Glint-specific HR, AI and People Science topics.

If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started.

We look forward to partnering with you to build better products—together.

What’s New with Viva Glint Benchmarks?

craigramsay — Thu, 18 Sep 2025 17:05:12 GMT

Viva Glint has some exciting news! We’ve streamlined the benchmark generation process and released new global benchmarks for 2025. Read on for the latest about our benchmark types, automated generation methodology, and a review of how scores have evolved since our last release in 2024.

Viva Glint maintains a rich normative database of these cross-company scores. With over 10+ years of benchmarking experience, Glint’s database includes data from 700+ global customers across virtually every industry. Because most Viva Glint customers use a common set of core survey questions, Viva Glint can calculate robust benchmarks on a large number of survey items using customer data exclusively. This extensive dataset provides breadth (many companies, regions, industries) and recency (rolling 12-month data) for each benchmark comparison. The Viva Glint benchmarks are only generated for Viva Glint standard items.

Our benchmark suites give you options for the best score comparison

Viva Glint offers a variety of benchmark datasets, called “suites” for different contexts, all drawn from that common dataset. Key benchmark suites include:

Global benchmark – An average of scores across all Glint customers (all industries and regions).
High-Performing benchmarks – Top 10% or top 25% of organizations (sometimes called “global top 10% / 25%”) for a given item, providing an aspirational norm. (Note: These are calculated as the threshold score to be in the top tier, not a simple average of top companies.)
Industry benchmarks – Norms computed from companies in a particular industry (e.g. Tech, Healthcare, Finance, etc.).
Country or Regional benchmarks – Norms from companies in a given country or geographic region (available for common regions like North America, Europe, etc.).
Employee Lifecycle (i.e., onboarding and exit) are included in the Global, Industry, Country and Region suites when there is sufficient data.
Specialized benchmarks – For specific use cases, such as Nursing Excellence in healthcare, Viva Glint provides tailored comparisons for those populations.

Getting your 2025 benchmarks

Note that in Viva (the M365 environment), organizations must opt in to use external benchmarks. Opting in ensures your company consents to your data being used in the anonymous pool for benchmarks – which also enables you to see the benchmarks.

Opt-in is a one-time step by survey administrators which allows external benchmark processing for their survey data. This ensures benchmarks will be available in their company reports.

To opt in and gain access to the 2025 benchmarks,
follow the steps outlined in this Learn document.

If a company has not opted in, they will not see benchmark comparisons in any reports. They will only see internal comparators. Admins can Opt-in or Opt-out at any time.

Viva Glint’s new benchmark generation process ensures greater confidentiality

In compliance with Microsoft data security standards, the People Science team has implemented an automated process that enables us to generate and review benchmark suites without accessing or seeing customer data directly.

Here’s an overview of how Viva Glint automatically creates and refreshes the benchmark suites:

Note: Customers who opt out are not included in this process.

This new process ensures that Viva Glint’s benchmarks are robust, current, and reflective of real-world data. A few important points about our benchmark methodology:

Refresh Cadence: Viva Glint refreshes Global benchmarks twice yearly (for example, “2024 Global June” and “2024 Global December” versions). High-performing global benchmarks (top 10% / 25%) are also refreshed twice a year.
The industry and country benchmarks refresh annually.
Rolling 12-Month Data Window: Viva Glint uses a rolling one-year window of data for benchmark refreshes to ensure recency. The database contains hundreds of millions of responses – so one year of data provides a reliable sample for most norms*. This 12-month cadence provides:
Statistical Stability: Ensures benchmarks capture true norms but are not overly reactive to short-term fluctuations.
Planning Alignment: Annual updates align with organizational planning and goal-setting cycles.
Actionability: Frequent enough to reflect change, but stable enough to guide decisions.
Client-Only Data: With Viva Glint’s robust customer base, we’ve used a client-only approach for benchmark data since 2021.
Representativeness: Thanks to hundreds of organizations and millions of employee responses in the data, Viva Glint’s benchmarks are very robust across industries and regions. Industry suites similarly aggregate dozens or hundreds of companies in each sector.
Coverage: Benchmarks are only provided for items that meet a strict usage threshold. At present, over 175 survey items are benchmarked, covering all the common engagement and experience topics in Viva Glint’s surveys.
Survey response confidentiality and data security: The benchmarks generation process is completely eyes-off. This automated process generates only aggregated scores. This process ensures data security and individual respondent confidentiality.

*To ensure adequate data coverage, some specialty benchmark suites may use a 24- month data window.

Using your benchmarks in the Viva Glint reporting experience

In Viva Glint’s reporting dashboard, benchmark comparisons are integrated into the results views so that managers and leaders can easily see them. Here’s a brief review of key features.

Default Comparison: When a survey is configured, the program admin selects a default comparison setting for reports. This could be an internal baseline (like “Company Overall”) or an external benchmark (such as “Global benchmark”).
Report Settings – Changing Comparators: Users with access to reports (e.g., HRBPs, managers) can change the external benchmark suite (or select another comparison group) interactively in the Reports tab for a survey
Accessing Specific Benchmark Values: In some parts of the Viva Glint report (such as detailed views for each question), you might see the actual benchmark score provided for reference. For example, clicking on a particular question could show a breakdown like: Team X score: 60; Company: 65; Benchmark: 70.
Benchmark Suites Names: The specific benchmark being used is often identified by name/year. For example, you might see “Global 2024 (Jun)” or “Tech Industry 2023” as the benchmark label. Viva Glint updates these names with each refresh (see the latest nomenclature in the ‘benchmark suites’ section above). Typically, the admin will choose the most appropriate suite (often the overall Global benchmark or a high-performing global) as the default external comparator. If needed, multiple external benchmarks can be made available.
Heatmaps and Exports: Benchmark data can also be included in heatmap reports and Excel exports.

In summary, Viva Glint makes benchmarks readily visible within the reporting experience. Benchmark scores are integrated as another comparison lens, alongside internal and historical comparators. As a user, you don’t need to go to a separate place to “get” the benchmark data – it’s right there in the context of the scores you’re examining. More details about setting up your benchmarks here.

Tip: As an admin or power user, ensure you’ve enabled external benchmarks (opted in) and selected the appropriate default comparator for your audience.

What 2025 benchmark data trends tell us

As with all new benchmark releases, we typically see most of the items are either flat (no year-over-year score changes) or may tick up or down by a point. Comparing the 2025 score patterns to our last run (2024), about half the items had no change, and half the items had a 1 point change.

Drawing from prior benchmark trend analyses, several factors likely explain the patterns observed in the latest benchmark refresh:

Customer Composition: The 2025 refresh was the first in which customers could opt out and be excluded from the data set. A small number of Viva Glint customers opted out, changing the mix of customers included in this refresh which could have impacted the scores.

Separate Time Window: Global benchmarks are typically generated every 6 months and include 12 months of data, ensuring a 6-month overlap in the data between a current refresh and last refresh. But given the LinkedIn to Microsoft Viva migration, we paused the regular refresh in December 2024. Therefore, the current 2025 refresh (July 2024 - June 2025) is comparing against the 2024 refresh, which was more than a year ago (April 2023 - March 2024) instead of 6 months.

Shifts in item utilization: Item score changes can be due to existing customers dropping and adding items and new customers adding new items to their surveys which presents a different mix of customers from which the data is pulled YoY.

Note: The change for benchmark generation from 2024 to a completely eyes-off process in 2025 did not affect calculations.

Next Steps

Learn more about Viva Glint’s benchmarks on MS Learn:

Viva Glint benchmark collateral | Microsoft Learn

Survey Admins, don’t forget to Opt-in and gain access to the 2025 benchmarks by following the steps outlined in this Learn document.

For more detailed information on Viva Glint Benchmarks, comparison types, and tips on usage, download our People Science Explained - Benchmarks Document:

News to Know - Volume 2, Edition 5, July 2025

KathrynBowen — Thu, 24 Jul 2025 22:53:55 GMT

To help you get the most out of the Viva Glint product, this July 2025 newsletter is full of need-to-knows which coincide with the last three months of platform deployments and enhancements.

Important update: These newsletters will no longer be sent directly to your email. For all future and past monthly editions, please continue to visit this Viva Glint blog. Stay up-to-date on what features are ahead by visiting the Viva Glint product roadmap. In order to receive notifications for new newsletters, sign in to this space and select the bell+ icon in the top right corner to follow this blog. Then, go to your My Settings and confirm your Follows & Notifications settings. Note: You won't receive emails for new posts unless your email notifications are turned on and you've selected your desired email cadence for "new content posted".

New Viva Glint resources

The Microsoft Viva Glint Deployment guide is now available! Use this easy-to-follow deployment guide to complete one-time setup tasks and launch your first Glint survey. Download the Viva Glint deployment guide from Viva Glint Learn.

Did you miss the May Town Hall?

On May 6, 2025, we held a Microsoft Viva Glint Customer Town Hall. Hundreds of customers joined us to catch up on product updates, to learn about our newest thought leadership, and to hear customer success stories. You can read the recap and watch the recording here.

New on your Viva Glint platform (so much!)

May's release included the following features:

Streamline your app and tenant management. The Viva Glint Tenant Administrator is now a built-in Microsoft Entra role. Layer this role with Viva Glint Administrator users so that admins can manage Microsoft 365 admin center settings & support requests, as well as the Viva Glint app. Read more.

Self-serve management of the attributes you send to Viva Glint has begun! User data is sent to Viva Glint in your Employee Attribute File. Hierarchy rankings are how we structure and surface the data correctly for use in reporting, role setup, and more. To date, if a change in the name of a hierarchy level was needed, you had to spend time with our support teams. As a next step in making schema setup fully and easily self-serve, admins can now change hierarchy level labels independently. Read more.

June's release included the following features:

Viva Pulse and Viva Glint integration to support engagement survey follow-up. Now generally available, managers and leaders can follow up on Viva Glint survey results to check in on team progress and address key focus areas to maintain momentum toward improving engagement. With the lightweight Pulse survey tool, managers have access to a template that pulls top opportunities and strengths from their Viva Glint results. For documentation on how to set up the integration, review Take actions with Viva Pulse after Viva Glint engagement surveys and for a detailed overview of this integration, read Harness the power of Viva Glint and Viva Pulse to drive continuous improvements.

Self-serve management of your attributes continues with creating new hierarchies. To date, if a change in the hierarchy was needed, you had to spend time with our support teams. Admins are now able to create new hierarchy groups and levels on their own. Read more.

Customize user role access in bulk. Previously, when granting custom access within a user role, admins had to configure permissions individually for each user using a complex file configuration process in Advanced Configurations. Now, admins can configure a role with custom access and apply it to multiple users at once. Read more.

Enable support users to export People and Reports. When granted permission by the admin, support users have the capability to import and export data on the People page and Reports. Read more about managing support users.

Adding cycles to a custom recurring program. When configuring a program using the blank custom recurring program template, survey designers have the capability to add cycles. Read more.

July’s release included the following features:

Control which users access Microsoft 365 Copilot in Viva Glint. Now available for all tenants, Microsoft 365 global admins can control Copilot in Viva Glint availability for your organization, groups, or users in the Microsoft 365 admin center. If enabled in the admin center, Viva Glint admins can manage Copilot for Viva Glint at the role level in the Viva Glint app. Learn more about feature access management in Viva.

Enable Glint Copilot for Company Admins. The Viva Glint admin (aka Company Admin) can now enable Copilot for their own user role without adding them to another custom role. Within General Settings, toggle this on to enable Copilot for the Company Admin user role across all eligible recurring and ad-hoc survey programs without altering any other Company Admin permissions. Read more.

Include missing survey takers. Admins can now add participants to the survey after the survey has gone live. Use this feature by navigating to Survey Programs to generate additional surveys for new participants.

Refreshed benchmarks are here! The Global benchmark as well as the associated Top 10% and Top 25% benchmark suites have been refreshed and are now available in the platform. Be sure to opt into benchmarks in the platform to unlock access to benchmarks and associated collateral. Note: collateral will be made available by the end of August 2025.

Coming soon to Viva Glint

Interact with Copilot in your preferred language | Preview. In Viva Glint, you can now communicate with Copilot in the language that you prefer. If you’re looking for language support in Japanese, Chinese, Spanish, German and French, we invite you to enable Copilot and experience its benefits. Contact us to opt into using this feature.

Viva Glint and Viva Insights integration - Workplace Patterns Report in Viva Glint | Preview. Empower your admins and teams with our newest report that highlights the relationships between employee survey scores and workplace activity & collaboration patterns without custom analysis. Enabled for administrators and extendable to other roles, this feature allows users to quickly identify and share actionable insights, enabling faster, data-driven decisions and boosting engagement across your organization. If you’re interested in being part of the private preview and activating this feature to help your teams turn feedback into meaningful action, reach out to us to opt in!

Integrating with Organization data | Preview. Unlock the full potential of your HR data with the seamless integration of Viva Glint and Organization data in Microsoft Admin Center. This powerful update revolutionizes data accuracy and efficiency, enabling effortless synchronization across Microsoft 365 and Viva Glint platforms. Experience enhanced flexibility to import your HRIS data via APIs, Azure Blob Store, SuccessFactor connectors etc. Express your interest here.

More refreshed benchmarks! The Industry benchmark suite is scheduled to be refreshed next month. Keep an eye out in the coming releases for more updated benchmark suites.

Upcoming events and learning opportunities

Learning Circles | September 17

Open to all customers, Learning Circles provide time for connection with like-minded industry professionals to grow your understanding and use of Viva and Viva Glint products and services. Register here. Read this blog to learn about our redesigned program based on your feedback.

New thought leadership

Reimagining People Success in the Age of AI

Rebuilding Trust in the Workplace Before It’s Too Late

Connect with us

As a participant, you’ll have the opportunity to:

Explore Viva and Glint product visions through exclusive previews and roadmap discussions.

Shape product development by providing direct feedback on features, designs, and measurement models.

Engage with Microsoft product teams in virtual sessions that run throughout the year, including monthly meetings and iterative design reviews.

Network with other customers across industries and regions, sharing best practices and learning from peers.

By joining you will also be part of a strategic advisory group focused on Glint-specific HR, AI and People Science topics. If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started.

We look forward to partnering with you to build better products—together!

Harness the power of Viva Glint and Viva Pulse to drive continuous improvements

michellehu — Tue, 01 Jul 2025 19:04:12 GMT

Empower your managers and leaders to gather additional information and check in on team progress by using Pulse after an org-wide Glint engagement survey. Using the Glint-identified top strengths and opportunities, the Pulse survey recommends questions that managers and leaders can use to gather a timely understanding of the team’s progress in addressing key focus areas, make mid-point adjustments if needed, and maintain momentum in their efforts to improve engagement and employee experience.

This Viva Pulse and Viva Glint integration has 8 new features!

Glint follow-up template: A Glint question topic will be added to the question library. When creating a survey, questions are automatically selected based on Glint drivers chosen by the author. 
Automated Glint email: 6 weeks after an org survey, Glint sends an email with a Pulse call-to-action to remind managers to follow up with their teams to track team progress to date.
Pre-populated recipient list: Pulse prefills the survey recipient list based on the direct recipients from the Glint survey program.
Glint admin controls: The Glint admin can configure which Glint survey programs the Pulse follow-ups are enabled for, the Glint roles who will receive the email notification, the timing of the Glint email notification, and preview and edit the content in the email notification. 
Pulse content admin: The Pulse content admin can configure the content in the Glint follow-up template and question topic by editing, removing, or deactivating content.
Glint banner entry point: In addition to the Glint email notification for managers to start a Pulse follow-up, managers can access the Glint banner in the team summary and executive summary pages to start a Pulse follow-up.
Confidential team conversations: Managers can use in-app support in Pulse to ask their team for more feedback around specific questions for further engagement to make progress on results.
Copilot report summarization: A Copilot-powered summary based on the team’s question scores and open-ended responses is displayed at the top of the Pulse report.

We’re encouraged by what we’ve learned so far:

Internally, Microsoft has enabled Pulse follow-ups for the biannual Glint engagement surveys to empower managers to show their employees what matters to them.
We saw a 7x increase in Pulse follow-ups sent in February 2025, compared to January 2025 and a 7.5% clickthrough rate on the email we sent to Microsoft managers.
We had 9 customers participating in our Private Preview.
Both within Microsoft and through our Private Preview, managers have reported feeling like this capability fills a much-needed gap between survey cycles.
Customers previously reported managers were sending their own surveys to collect data between engagement surveys, but now they can collect data with a standardized, HR-sponsored method across their teams.
We continue to receive feedback that highlights how this feature makes it easier to share results and obtain continuous and honest feedback between managers and their teams.

As we continue to iterate on this integration between Viva Pulse and Viva Glint, we’re working towards:

Inline survey creation in Glint: Managers can follow up with their teams with a Pulse survey directly within Glint, without needing to be directed to a separate app.
Copilot authoring to personalize Pulse follow-up: Copilot recommends survey questions and titles based on Glint scores, open-ended comments, and Glint top opportunities and strengths.
Pulse follow-up telemetry for Glint admins: Glint admins can see Pulse follow-up usage telemetry in the Glint admin dashboard for a funnel view of number of Pulse follow-ups sent and number of users who have higher scores after using Pulse follow-ups.
Delegate access to send Pulse follow-up: Delegates will automatically be granted access to send Pulse follow-ups on behalf of their leaders, without manual configuration required.
Pulse data can be analyzed in Glint: Pulse data collected in the follow-up survey, with scores, verbatims, and Copilot report summarization will be visible in Glint alongside the Glint survey results. Managers can slice and dice the Pulse data in Glint.

Getting started and resources

To use Pulse to follow up with your teams after your Glint engagement results, you must have one of the following subscription licenses:

Viva Suite
Viva Workplace Analytics and Employee Feedback

For more information on what we've released and documentation for how to set up the integration, please review the following Microsoft Learn documentation: Take actions with Viva Pulse after Viva Glint engagement surveys.

We’re excited to help you drive continuous improvements in your organization by leveraging the power of Viva Glint and Viva Pulse. Stay tuned as we continue iterating on this feature!

Michelle Hu is a Product Manager 2 at Microsoft. Michelle leads the growth strategy for Viva Glint and Copilot Analytics to support HR Copilot transformation efforts, improve M365 Copilot GTM and deployment, and help organizations measure Copilot ROI.

Viva Glint Town Hall - May 2025

JudyWeiner1 — Tue, 13 May 2025 13:36:00 GMT

On May 6, 2025, we held a Microsoft Viva Glint Customer Town Hall. In case you missed it, or if you’d like to review, below is a summary of the session. At the bottom of the page, you will find the recording and the slides.

Product updates

Ashwin Raju Jeyakumar, Principal Product Manager, shared recent product updates and upcoming features for Viva Glint and Viva Pulse. New features include zero platform downtime for deployments, the ability to have multiple Glint instances on a single Microsoft tenant, Teams integration for surveys and Nudges, improvements to the survey commenting experience, and Pulse report summarization using Copilot.

Ashwin also shared what’s ahead for this year: enhanced self-serve user schema capabilities, custom bulk access, an enhanced PPT export experience, improved admin reporting, action taking that incorporate Pulse follow-ups, Copilot quantitative and qualitative results summarization, and reporting on the impact of Copilot usage on employee sentiment.

Customer stories

Our first story was from Toshiba. Toshiba has been focusing on how they help managers use Viva Glint - along with Microsoft 365 Copilot - to improve employee engagement, and ultimately productivity, at their organization.

We also featured our customer, Andritz. They discussed using Microsoft 365 Copilot and what it means for their organization and their employees, how their HR and IT teams are working together, and how they are evaluating the success of the implementation.

Services and partner options

Stacie Engler, Principal Manager, Head of Viva Glint Growth, discussed professional services available through Viva Glint third-party partners and Microsoft Unified offering. She emphasized the benefits of these services, including strategic and technical guidance, program design, and insights discovery.

Support updates

Kia Bernard, Senior Manager, explained the process of requesting support for Viva Glint through the Microsoft Admin Center (MAC). She highlighted which employee roles can submit support requests and provided a step-by-step guide for entering a support request.

Research insights

Caribay Garcia, Principal Manager, shared recent Research Drops and upcoming projects that her Viva People Science research team is working on. She discussed the importance of understanding effective manager behaviors, HR-IT collaboration, AI readiness, and frontline workers' AI adoption journey.

Watch the Recording Here.

Questions, comments, or ideas? Post your thoughts below.

News to Know - Volume 2, Edition 4, April 2025

JudyWeiner1 — Wed, 16 Apr 2025 19:12:17 GMT

We are moving at full speed here at Viva Glint! This April 2025 newsletter is full of information about enhancements, slick new resources, exciting upcoming events, and great stuff to learn from our Microsoft People Science research teams. Access the current newsletter and past editions on the Viva Glint blog. Follow along with what features are ahead on the Viva Glint product roadmap.

Customer Town Hall

Join us for our May town halls! We will share the latest product updates, customer stories, and research that will help you make the most of your Viva Glint experience. Register:

The April Viva Glint Customer Satisfaction Survey is live

We are excited to announce that Viva Glint's Customer Satisfaction Survey is now available. Your input is essential to our ability to provide a world-class experience for our customers. Your feedback helps us improve our product, our services, and our Viva Glint resources. We appreciate you taking a few minutes to share your thoughts. Use this link. The survey closes on May 2, 2025.

New Viva Glint resources

The Microsoft Viva Glint deployment guide is now available! Use this easy-to-follow guide to complete one-time setup tasks and launch your first Glint survey. Download the Viva Glint deployment guide.

Customize our email templates to introduce Viva Glint surveys to your organization. Then follow up with emails focused on training, interpreting survey results, and acting on feedback. Pre-launch survey email templates can be found here. Results and action taking email templates can be found here.

New in your Viva Glint platform

Available languages are aligning to Microsoft standards and best practices. In April 2025, some supported languages for Viva Glint changed. Some languages are deprecated, and some have potential replacements. To keep your custom translations, export translated content before the end of August 2025. Read more and see the changes.

Streamline your app and tenant management. The Viva Glint Tenant Administrator is now a built-in Microsoft Entra role. Layer this role with Viva Glint Administrator users so that admins can manage Microsoft 365 admin center settings and support requests, as well as the Viva Glint app. Viva Glint Tenant Administrators can:

Assign Viva Glint Service Administrators; they receive an email notification when assigned to their role.
View message center information in the Microsoft 365 admin center
File Azure and Microsoft 365 support tickets
View service health information and Usage Reports

Learn more about key Viva Glint roles.

Our customers who are using Copilot in Viva Glint are all in! We're five months in and the feedback is positive and helping us know where to continue to build. Read this update on Copilot in Viva Glint.

Use the Microsoft Teams integration to enhance survey notification and Nudge capabilities. Until now, Viva Glint survey notifications and Nudges relied on email as a delivery method. Use the Viva Glint and Teams integration to empower users to take action in the flow of work, enabling real-time action taking and engagement. Read more.

Track activity with enhanced audit logging. Microsoft 365 Global Admins can now gain visibility into a variety of Viva Glint activities through a new expansion in the Microsoft Purview Audit log. Learn more about the Viva Glint schema and activities that are now available.

Customize dashboard and survey experiences for your organization. Use Viva Glint’s new in-app custom branding feature to customize the reporting and surveys views for your users. Modify logos, color options, and navigation bars to update survey email and platform experiences from General Settings. Learn more.

Choose how to see your feedback calculations. Viva Glint reports survey Average scores (transformed to a 100-point scale) and Favorability scores for four metrics for each survey item. Learn more here and then make your choice in General Settings.

Enhanced Help menu experience. We have streamlined and updated the Help menu. Through the new menu you can contact support, share feedback, review product guidance, review privacy information, and visit the Viva Community.

New thought leadership and research

We interviewed a few of our top-performing Microsoft managers to ask them how they are using Copilot in their daily work rhythms. | They have keen insights on simple yet effective ways to leverage Microsoft 365 Copilot and shared how it impacts their ability to succeed at work. Read about what they are doing and see the prompts they are using to do it.

Research Drop: Investing in Training Opportunities to Close the AI Skills Gap | 39% of workers’ existing skillsets will become transformed or outdated over the next five years, making it imperative for organizations to keep up with the demands of this revolutionary workforce change. Read the details in this blog.

Think Like a People Scientist: Bridging HR & IT for AI Success | Microsoft experts Dr. Julie Morris, People Science Program Manager, Dr. Megan Benzing, Senior People Scientist, and Craig Foster, Director of HR Digital Transformation, spoke at a recent webinar about HR and IT collaboration in driving successful AI transformation. Read the takeaways.

Microsoft People Science is buzzing about all they learned at the 2025 Society for Industrial and Organizational Psychology (SIOP) annual conference | Our People Science team members led sessions and participated in panels about AI agents at work, the future of nudge interventions, and manager action taking. Read their learnings here.

Upcoming Events

Customer cohorts

Connect quarterly with peers to discuss trends and key challenges. Sessions are recorded for customers in these private user groups. To join a group, read this blog.

Viva Technology Industry Cohort Session | April 22 | This is a new customer cohort! Join your industry peers! Register here.

Psychological safety webinars for managers

Psychological safety is a key component of healthy team dynamics. Learn applicable tips and tricks from the research during these live sessions.

Building Psychological Safety Amidst Change | April 22 | Employees who feel a low level of psychological safety at work are 4x as likely to indicate a desire to quite their jobs. 31% indicate they're not motivated to do their best work. Psychological safety is a key component of healthy team dynamics. Register.

Learning Circles

Whether you're a seasoned Viva Glint user or are just starting your journey, Learning Circles provides an opportunity to make connections with fellow customers who share similar interests.

Quarterly Learning Circles | April 30 | This session is for all Viva Glint customers. While registering, tell us what topics you'd like to discuss. Our facilitators will bring the topics that are most frequently mentioned to this live discussion. Read more and register here.

Product Council

Provide feedback and influence the direction of Viva Glint’s products by sharing your experience as a user. Read more.

People Analytics Experience Agents | May 7 | We are opening up our Viva Glint product council to more roles! Our teams are eager to hear from those in People Analytics roles, L&D specialists, and HR Generalists. Please invite your colleagues to enroll in VCCP and join our product council

Think Like a People Scientist webinar series

Join us for deep-dive insights from our Viva People Science research teams. Find all upcoming and previous 'Think Like a People Scientist' events and recaps on this site.

Driving AI Change with EmpIoyee Sentiment | May 8 | Learn how HR can use Viva Glint to support leaders during AI transformation, the importance of measuring and using employee sentiment throughout this journey, and about the need for HR and IT collaboration in the era of AI. We'll be joined by Ryan Lebow, Microsoft Principal People Scientist. Register.

Ask the Experts

Interact with Viva Glint experts and other customers on common issues related to implementing an employee listening strategy. For past recordings and future registration links, visit the Ask the Experts site.

Advanced Configuration in Viva Glint | May 13 | Advanced Configuration options allow users to view and modify platform settings and perform complex data updates. Our experts can help you make use of these valuable features. Register
Confidentiality Thresholds and Suppression | May 20 | During this session, we will define Viva Glint’s confidentiality thresholds and suppression, as well as review our recommendations for thresholds. Register.

An update on Copilot in Viva Glint

Hao_Liu — Wed, 09 Apr 2025 14:55:26 GMT

Microsoft 365 Copilot in Viva Glint became publicly available for Viva Glint customers in November 2024. This AI feature was developed as Human Resources (HR) users and leaders of large organizations historically spend a lot of valuable time interpreting Glint survey results and comments. Copilot in Viva Glint enables leaders to understand and act on employee feedback by quickly summarizing large quantities of comments.

Five months into this feature being used by our customers - how are we doing? What are our customers' experiences? What can we learn from our customer experiences as we continue to move forward and enhance Copilot in Viva Glint?

To collect feedback from our first set of users, we used the following assessment criteria:

Is Copilot in Viva Glint simple to understand?
Is Copilot a seamless, frictionless experience that doesn’t require additional effort?
Does Copilot provide insights that you trust?
Does Copilot help drive action?

Overall, we’re thrilled to receive ongoing customer feedback and appreciation for this new feature. This quote from one of our largest enterprise customers says so much, “We could not perform thorough comment analysis before, but [Copilot] has allowed us to study groups we couldn’t before.” In the past, this customer had to manually read thousands upon thousands of comments. Now, they are able to summarize 8,000 comments on a theme of their choice - in just a matter of seconds!

We’re encouraged by what we’ve learned:

Who’s using it: As expected, HR and senior leaders are diving in first.
Engagement: 86% of our enabled tenants had active usage within the last five months. We can see that once Copilot is enabled, it’s getting frequent use.
User satisfaction: We’re thrilled to report users are very satisfied with Copilot in Viva Glint! The Copilot chatbox experience provides comment summarization and helpful question prompts to drill down on specific themes within the summary leading to helpful data and insights. First-time users are awed by the speed and comprehensiveness of the summaries. Fueled by early customer feedback, we have made some positive changes since our initial launch, including expanding the comment summarization limit to 8,000 comments.
Retention: We see increased month-to-month retention among active Copilot in Viva Glint users. It provides insights that our customers find authentic and useful, and they’re going back to see more.

As we continue to build out Copilot in Viva Glint, this is what we are working toward:

Copilot to be localized: We want users to be able to ask questions in their preferred language and for Copilot to respond back to them in their preferred language.
Copilot to summarize all survey results: We know that if Copilot summaries can include survey scores, in addition to comment summarization, use cases for it can increase indefinitely. Each organization would have the ability to filter their data summaries to meet their unique needs.
Copilot for all managers: We want Copilot to ebb downstream to empower managers of medium to small teams. With results summarization, we can reduce the response threshold for Copilot summary from 10 to 5, giving managers of smaller teams the ability able to dive right in.
Copilot to encourage action taking: We need to ensure that our feedback insights are useful and then can guide managers to use feedback to improve the employee experience and business outcomes. The Microsoft People Science team and our product teams are committed to this outcome.
Copilot in Viva Glint to be ‘on’ as the default setting: With Copilot turned on as the default setting, users can be encouraged – or at least curious – to give it a try. We know once they begin to use it, they will love what Copilot can do.

We’re energized to be part of the AI generation. I look forward to our next Copilot in Viva Glint check-in!

Hao Liu is a Senior Product Manager at Microsoft. Hao leads the Copilot in Viva Glint product, an innovative tool designed to transform enterprise employee listening programs through generative AI. Hao is a seasoned product leader experienced in driving high-performing cross-functional teams to launch enterprise SaaS products for Fortune 500 companies.

News to Know - Volume 2, Edition 3, March 2025

JudyWeiner1 — Tue, 18 Mar 2025 15:19:25 GMT

There is lots going on at Viva Glint! This March 2025 newsletter is full of need-to-knows which coincide with platform deployments and enhancements to help you get the most out of the Viva Glint product. Access the current newsletter and past editions on the Viva Glint blog. Follow along with what features are ahead on the Viva Glint product roadmap.

New on your Viva Glint platform

The Microsoft Viva Glint deployment guide is now available! Use this easy-to-follow deployment guide to complete one-time setup tasks and launch your first Glint survey. Download the Viva Glint deployment guide from Viva Glint Learn.

Coming soon to Viva Glint

Viva Pulse & Viva Glint Integration to support engagement survey follow-up | Preview

With this integration, managers can follow up on Viva Glint survey results to check in on team progress and address key focus areas to maintain momentum toward improving engagement. With the lightweight Pulse survey tool, managers have access to a template that pulls top opportunities and strengths from their Viva Glint results. Contact us to become part of this preview or provide feedback.

Platform languages are aligning to Microsoft standards and best practices.

In April 2025, some supported languages for Viva Glint will change. Some languages will be deprecated, and some will have potential replacements. To keep your custom translations, export translated content before the end of August 2025. Read more and see the changes.

Upcoming events and learning opportunities

Think Like a People Scientist webinar series

Join us for deep-dive insights from our Viva People Science research teams. Find all upcoming and previous 'Think Like a People Scientist' events and recaps on this site.

Understanding employee reactions to AI | March 19

Discover how past experiences with change relates to AI adoption in the workplace. Then learn to craft an AI transformation strategy. There is still time to register!

Bridging HR and IT for AI Success | April 9

Hear about the critical need for HR and IT collaboration to achieve true business transformation in the era of AI. We will be joined by speakers from Microsoft HR. Register.

Ask the Experts

Using additional languages in Viva Glint | April 8

Learn about common topics and best practices when using additional languages in Viva Glint. Register.

Survey communications in Viva Glint | April 15

Join this session to learn about best practices related to survey communications. Register.

Customer cohorts

Connect quarterly with peers to discuss trends and key challenges. Sessions are recorded for customers in these private user groups.To become part of a group, read this blog.

Viva Retail Cohort Session | March 19

Join us for our quarterly retail meeting. Yes! You can still register!

Based on your feedback, we are launching our first topic-based cohort, the people-centric AI transformation cohort | April 16

This is open to all customers who are interested in employee experience and AI transformation. You can register here.

In addition, based on your feedback, we are excited to announce our fourth industry-based cohort: technology | April 22

We hope to see our technology customers join us for our first tech cohort meeting. Register here.

Psychological safety webinars for managers

Psychological safety is a key component of healthy team dynamics. Learn applicable tips and tricks from the research during these live sessions.

Psychological Safety for Managers | April 10

Learn how to identify psychological safety and what you can do to help move your team in the right direction. Register.

Building Psychological Safety Amidst Change | April 22

Whether you are navigating re-orgs, layoffs, new policies or introducing AI, your employees need additional support and different strategies to help them move through the change successfully. Register.

Learning Circles

Whether you're a seasoned Viva Glint user or are just starting your journey, Learning Circles provides an opportunity to make connections with fellow customers who share similar interests.

Quarterly Learning Circles | April 30

This session is for all Viva Glint customers. While registering, you get to tell us what topics you'd most like to discuss. Our facilitators will bring the topics that are most frequently mentioned to the live discussion. Read more and register here.Join Viva Glint People Science at SIOP 2025

Join Viva Glint People Science at SIOP 2025

Our People Science team is hosting a customer reception and strategy discussion on April 2 at 5pm during the Society for Industrial Organizational Psychology (SIOP) annual conference in Denver. Join us for appetizers and drinks while we discuss AI-powered strategies to transform people analytics and employee listening for better people and business outcomes. In addition to our People Science team, Microsoft’s HR Business Insights team will share how the team uses data to navigate Copilot transformation from a people-centric perspective.

Spots are limited, RSVP by March 26. We hope to see you in Denver!

New thought leadership

Research Drop: Investing in HR and IT Collaboration to Drive Successful AI | People Scientist Megan Benzing, PhD shares strategies to ensure that IT brings the tech, HR brings the people, and these key teams work together to bring transformation to your organization.

Transforming Healthcare with AI: Healthcare Cohort Recap | Led by People Scientist Ryan Lebow, customers shared how they use AI in HR and across their organization to drive better business and people outcomes.

News to Know - Volume 2, Edition 2, February 2025

JudyWeiner1 — Wed, 19 Feb 2025 21:05:53 GMT

Viva Glint checking in with exciting updates! This February 2025 newsletter is full of need-to-knows which coincide with platform deployments and enhancements to help you get the most out of the Viva Glint product. Access the current newsletter and past editions on the Viva Glint blog. Follow along with what features are ahead on the Viva Glint product roadmap.

New on your Viva Glint platform

Zero downtime during monthly platform deployments! We are pleased to inform you that there will be no downtime associated with deployments at Viva Glint. Previously, as we deployed new product features and enhancements, an in-platform banner alerted you that the platform would shut down for several hours and your employees wouldn’t have access to their Glint surveys. There is no longer a need to schedule survey windows around our deployments or mention downtime to survey takers.

Preview email notifications for surveys. You let us know that previewing only the survey start email - and having to send a test survey to see it - wasn’t a great experience. We heard you! Now admins can easily preview and edit any email notification from an Approved or Live survey cycle.

Enhanced comment writing experience for survey takers. At your suggestion, survey item comment boxes stay onscreen until the survey taker manually moves forward. This enhancement gives survey takers an opportunity to reflect and leave thoughtful comments. Enable the "Auto-expand comments input" functionality.

Added benchmark availability for custom questions. Viva Glint admins can now associate custom questions with Viva Glint benchmark suites (where items are similar enough) so that users maintain a point of comparison in reporting.

More enhancements for changing items in a live survey. We improved in-platform images and guidance for ease in changing live survey items or their mapping to a benchmark. See these changes.

Coming soon to Viva Glint

Viva Pulse & Viva Glint Integration to support engagement survey follow-up | Preview

Language code updates are aligning to Microsoft standards and best practices.

Beginning on April 10, 2025, some supported languages and codes will change. A new column in the Language Codes tab of the Employee Attribute Template file shows the changes effective April 10, 2025. Learn more here.

Control which users access Microsoft 365 Copilot in Viva Glint

Available gradually for all tenants, Microsoft 365 global admins can control Copilot in Viva Glint availability for their organization, groups, or users in the Microsoft 365 admin center. If enabled in the admin center, Viva Glint admins can manage Copilot for Viva Glint at the role level in the Viva Glint app. Learn more about Viva feature access management.

Upcoming events and learning opportunities (so many!)

Driving Workforce and Business Transformation in the Era of AI | February 26

Join this APAC webinar to learn about the transformative role of AI in HR, emphasizing the importance of HR leadership. Younho Lee, ASEAN HR Director at Microsoft, and Stacie Engler, Head of Glint Growth at Microsoft, will showcase AI's potential to revolutionize HR operations, leadership, and innovation, drawing from Microsoft's HR experiences. Register.

Microsoft & Josh Bersin Webinar: The Employee Experience Platform Evolves in the Era of AI | February 27

Join Microsoft - along with HR tech leader Josh Bersin - for an exclusive webinar delving into impactful AI insights from the latest report from the Josh Bersin Company. We’ll uncover key insights and highlight AI's transformative impact on the Employee Experience Platform (EXP) and how AI is revolutionizing employee engagement, productivity, and business impact. Register.

Building Psychological Safety Amidst Change | March 3

A majority of organizational change efforts fail, even while much attention is given to best practices, frameworks, and methods for rolling out organizational change. What do people need when facing change? How can managers best facilitate this process? Register for this manager webinar.

Ask the Experts | March 11 and March 18

Interact with Viva Glint experts sessions and Viva Glint customers on common challenges and topics related to implementing an employee listening strategy. Register:

Cohort Sessions | March 13 and March 19

Join us for online cohort sessions featuring perspectives from Viva People Science and Customer Experience teams to discuss current industry trends and key challenges.

March 13: Manufacturing: Manufacturing-specific use cases tied to Viva Insights, Viva Pulse and Microsoft Copilot.
March 19: Retail: Learn how other retail leaders are introducing AI into their daily work and hear stories of their challenges and successes.

Think like a People Scientist | March 19

Join us for a deep-dive webinar into the findings from our latest research on how employees react to AI in the workplace. Discover how employees’ engagement levels, their past experiences with change, and their enthusiasm about AI is related to its adoption in the workplace. Learn how to craft an AI transformation strategy that meets the unique needs of each of your employees. Register.

New thought leadership

Research Drop: Understanding and Encouraging Effective Manager Behaviors

Read the blog to learn about manager behaviors which support team members, differences in managerial priorities by manager level, and how organizations can support managers to be their best.

5 Insights from the Josh Bersin x Microsoft Report: Employee Experience Platforms in the Era of AI

Delve into the evolution and transformative impact of AI on the Employee Experience Platform (EXP). Uncover key insights on how AI is revolutionizing employee engagement, productivity, and business impact.

If you have any feedback on this newsletter, please reply to this email. Also, if there are people on your team that should be receiving this newsletter, please have them sign up using this link.

*Viva Glint is committed to consistently improving the customer experience. The cloud-based platform maintains an agile production cycle with fixes, enhancements, and new features. Planned program release dates are provided with the best intentions of releasing on these dates, but dates may change due to unforeseen circumstances. Schedule updates will be provided as appropriate. 

News to Know - Volume 2, Edition 1 - January 2025

JudyWeiner1 — Mon, 27 Jan 2025 15:01:34 GMT

Welcome to the first Viva Glint newsletter for 2025. Recurring communications coincide with platform deployments to help you get the most out of the Viva Glint product. You can access the current newsletter and past editions on the Viva Glint blog.

Glint released its latest new features and enhancements on January 18, 2025. Follow along with what features are ahead on the Viva Glint product roadmap.

In case you missed our Viva Glint Town Hall...

On January 22, we hosted our first Viva Glint town hall of 2025. Hundreds of customers joined us to catch up on product updates, to learn about our newest thought leadership, and to hear customer success stories. You can read the recap and watch the recording here.

New on your Viva Glint platform

Additional encoding options and fewer upload challenges. In addition to Unicode Transformation Format 8 (UTF-8), Viva Glint now accepts UTF-8 Byte Order Mark (UTF-8 BOM) data files. Organizations can now upload either encoding for CSV files to transfer employee data to Glint. Learn more about Glint data file requirements.

Expanded raw data export options! More options enhance the analysis and reporting experience of your raw data exports. New export options for admins include the ability to see the survey cycle UUID, survey start date, comments topics, and sensitive comments flagged. A date filter option is also available. Learn more.

Multi-page Comment Report exports now available! When Comment Report exporting was first deployed, the export was limited to one page only. Now your entire report is available for export. Lengthy reports will take extra time to export, of course! Learn more.

Get ready for these upcoming platform changes

Zero downtime during monthly Glint platform deployments begin on February 15! Previously, as we deployed new product features and enhancements, an in-platform banner let you know that the platform would be shut down for 4-8 hours and that your employees wouldn’t be able to access their Glint surveys. Beginning February 15, no need to mention upcoming downtime to survey takers or to schedule survey windows around deployments.

Viva Glint language support code updates are on their way. As part of our ongoing transition to align to Microsoft standards and best practices, beginning on April 10, 2025, some supported languages and codes will change to reflect current standards and improve the user experience. A new column in the Language Codes tab of the Employee Attribute Template shows the changes effective April 10, 2025.

Upcoming events

Ask the Experts | January 28, February 11, February 18

Ask the Experts sessions provide you with an opportunity to interact with Viva Glint experts and Viva Glint customers on common challenges and topics related to implementing an employee listening strategy. Register:

Learning Circles | January 29
Open to all customers, Learning Circles provide connection with like-minded industry professionals to share knowledge, stories, and challenges related to the employee experience. Register for the event. Read this blog to learn about our redesigned program based on your feedback.

Psychological Safety for Managers | February 19

Employees with lower psychological safety at work are 4x as likely to indicate a desire to quit their jobs, and 31% indicate they are not motivated to do their best work. Psychological safety is a key component of healthy team dynamics. Register for this popular manager webinar.

Building Psychological Safety Amidst Change | March 3

New Microsoft Viva blogs

Top 10 Tips for Measuring Your AI Transformation with Viva

Craig Ramsay, Principal People Scientist, provides a comprehensive guide on measuring the implementation and impact of Microsoft 365 Copilot using Viva measurement apps. This new blog offers practical tips and strategies for AI Change Leaders to ensure successful AI transformations within their organizations.

How Microsoft Viva became a business transformation engine at Microsoft

Microsoft leverages the Microsoft Viva experience to focus on human-centered transformation that aligns with the company’s culture of growth, achievement, and inclusivity. Read our story and learn how to adopt this framework at your organization.

Research Drops: Viva People Science publishes new research analyses and insights across a variety of EX topics as a part of this monthly series.

What Organizations Ask in Employee Surveys | Heading into 2025, we identified three underutilized survey items with direct links to business outcomes and employee experience.
Understanding Voluntary Turnover through Employee Sentiment | Learn about the implications of turnover and how to measure turnover intentions.

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January 2025 Viva Glint Customer Town Hall: Recap & Recording

melissabarry — Thu, 23 Jan 2025 20:59:27 GMT

On January 22, 2025, we held our first Viva Glint customer town hall with the goal of informing and inspiring attendees by sharing new and upcoming Viva Glint features, Viva People Science thought leadership, and programming.

We started off by sharing what’s “in” and “out” for 2025. HR and IT collaborating on solving business challenges, taking advantage of all the features that Glint has to offer, and applying research from the Viva People Science team are all “in” for this coming year!

Liz Pierce, Head of Product for Viva Glint and Viva Pulse, shared product updates including the importance of commercial and technical migrations to Viva Glint for those still on the LinkedIn Glint platform. She also highlighted our commitment to customer data security and privacy.

Liz spoke about five key features new to Viva Glint, including self-service employee ID updates, the ability to edit questions in live surveys, the Glint and Insights integration, Copilot in Viva Glint for comment summarization, and the availability of Glint survey results in the Copilot Dashboard.

We wrapped up the product section by outlining three key areas for future product investments: frictionless deployment and management, manager empowerment, and Copilot and AI transformation.

We were proud to share a customer story featuring ICF, a global consulting firm. Nicole Mroczek, Senior Project Manager at Microsoft, interviewed Kate Zhdan and Colleen Scout from ICF. They shared their experience of collaborating between HR and IT to implement Viva and Copilot. They discussed their continuous listening strategy, the impact of their Viva launch on the business, and their excitement for future Viva and Copilot features.

Caribay Garcia, head of Viva People Science Product Consulting and Thought Leadership, shared recent findings and upcoming research from the Viva People Science team. She discussed the importance of manager effectiveness, insights for organizations to consider in AI transformation, and provided recommendations for 2025 by highlighting their new monthly Research Drop series.

We wrapped up the town hall by sharing upcoming events and programming, including the Ask the Experts series, Learning Circles program, and additions to our popular manager sessions on psychological safety.

Rewatch the session here, and we welcome comments and feedback below.

Viva Glint Blog articles

Spotlight On... AI Transformation & the Frontier Firm Playbook

Introduction

Why Follow the Frontier Firm Playbook?

HR: Co-Owner of the Journey

Viva Glint & Pulse: A Layered Listening Model

The Frontier Firm Phases & What to Measure

Phase 1: Foundation

Phase 2: Expansion

Phase 3: Frontier

Why this matters

Your AI Transformation Measurement Stack

Example 90‑Day Plan

Weeks 0–4: Awareness & Readiness

“What Good Looks Like”: Key Success Signals

Common Pitfalls (and How to Avoid Them)

Resources

News to Know – Volume 3, Edition 2, February 2026

New on your Viva Glint platform

Coming soon to Viva Glint

Events and learning opportunities

Viva Glint & Pulse EECC (formerly VCCP) customer engagement sessions

New Thought Leadership

Customer Success Stories

Connect with us

What’s changing

What’s staying the same

News to Know – Volume 3, Edition 1, January 2026

New on your Viva Glint platform

Coming soon to Viva Glint

Events and learning opportunities

January 15th VCCP Glint & Pulse Customer Advisory Session: Beyond HR Surveying

Product Guidance Documentation

New Thought Leadership

Connect with us

Spotlight on… Glint and Pulse: A Year in Review Volume 1, Edition 3, December 2025

Starting Strong: No Downtime

Admin Self‑Service & Survey Experience Enhancements

Reporting Upgrades

All About Integrations...

Glint Notifications & Teams

Glint & Pulse

Glint & Insights

Copilot in Glint

Streamlining Data Ingress & Egress

Expanding Reach and Trust

Building a Community of Feedback Champions

News to Know – Volume 2, Edition 10, December 2025

New or coming soon on your Viva Glint platform

New on your Viva Pulse platform

Current and Upcoming Private Previews

Events and Learning Opportunities

New Thought Leadership

Connect with us

News to Know – Volume 2, Edition 9, November 2025

New on your Viva Glint platform

Current and Upcoming Private Previews

Events and Learning Opportunities

New Thought Leadership

Customer Success Stories

Docusign Accelerates Speed of Insights by 92% with AI-Powered Analysis

Connect with us

Join the Viva Customer Connection Program (VCCP)

Spotlight on… Volume 1, Edition 2, November 2025

What’s new

How it works

What to expect in preview

Frequently asked questions

Get involved

News to Know – Volume 2, Edition 8, October 2025

New on your Viva Glint platform

New on your Viva Pulse platform

Current and Upcoming Private Previews

Events and Learning Opportunities

Register Now for Our Upcoming Viva Customer Connection Program (VCCP) Sessions:

Highlights from HR Tech 2025:

New Thought Leadership

Connect with us

Spotlight On… Volume 1, Edition 1, October 2025

Viva Glint and Pulse; now a package deal –

January 15^th VCCP Glint & Pulse Customer Advisory Session: Beyond HR Surveying

Events and Learning Opportunities 