Education topics

Issues around our administratio email on school.onmiscrosoft.com

carlocki — Sat, 25 Jul 2026 15:02:50 GMT

This page collects the issues (and related solutions/workarounds) linked to the administration account of the Microsoft 365 tenant school.onmicrosoft.com.

Context

Tenant: my.name@myschool.onmicrosoft.com
Involved account: admin email address (specify which one, if needed)
me and my administrator cannot access since jan 2026

Issues encountered

Problem description
- Symptoms: my email amd my administrator email does not access the domani anymore
- Error message (if any):
- When it happens (frequency/time): no wayy to access other theachers have not this issue with the same domain

Impact

Who is blocked / which services are affected (Outlook, Teams, Entra ID, etc.)
Urgency:

Attempts already made

[no way ] Password reset
[ no way] Check MFA / sign-in methods
[no way ] Try signing in from another browser / incognito
[ ] Check Microsoft service status

Next steps

[ ] Collect screenshots and error codes see upper image
[ ] Check sign-in logs (Entra ID) and any blocks (Conditional Access)
[ ] Open a Microsoft support ticket (if needed)

Notes / references

Useful links:
Last updated date:

Microsoft Azure Education Problem

Syachazriel — Tue, 05 May 2026 02:46:43 GMT

I've search online that my University is Eligible to have ADT4T access, but as you can see I only have 28 items available. I've contacted the admin on my University and with no solution at all, I've also been connected to my university active directory, but still no solution to this problem. Also as you can see in the screenshot there's an orange warning on top. Can anyone help me please?

microsoft execel

stuartabaho — Wed, 29 Apr 2026 12:42:19 GMT

please members am new here any one can help me in microsoft word and execel

Looking for official role-based AI learning paths and Microsoft AI ecosystem diagram

smatsusaki — Thu, 02 Apr 2026 04:10:42 GMT

Hello everyone,

I am responsible for AI up-skilling at my company, and we are currently building role-based learning paths for roles such as AI Engineer, Data Analyst, Data Engineer, and Data Scientist.

I would really appreciate any advice or pointers to official Microsoft resources on the following topics.

Q1. Role-based learning paths

I am aware of the Microsoft Learn career paths:

However, I am looking for the most up-to-date official learning paths or curated guidance that also cover newer services such as:

Copilot

GitHub Copilot

Microsoft Fabric

Azure AI Foundry

Are there any Microsoft resources that organize recommended learning content by role for these newer areas?

Q2. Official Microsoft AI ecosystem diagram

I am also looking for an official Microsoft diagram, map, or architecture overview that shows the overall AI ecosystem, including services such as Copilot, GitHub Copilot, Microsoft Fabric, and Azure AI Foundry.

As a reference, I am aware of unofficial resource, although it appears to be somewhat outdated:

If anyone knows of an official and more recent resource, I would be very grateful.

(If direct links are not allowed in replies, page titles or document names would also be very helpful.)

Thank you.

Microsoft Mesh Education Licensing

abrooks1 — Thu, 26 Mar 2026 14:26:32 GMT

Microsoft Education and Product Teams,

I am writing to advocate for the inclusion of Microsoft Mesh (Immersive Spaces and Events) within the Microsoft 365 Education SKU family (A1, A3, and A5).

Currently, Mesh is available across nearly every commercial license family, from Teams Essentials to E5 Enterprise, but is explicitly excluded from Education tenants. As documented in several Learn Q&A threads and service plan manifests, the MESH_IMMERSIVE_FOR_TEAMS service plan is simply not provisioned for EDU customers.

The current state is one of silent exclusion, creating several critical hurdles:

Pedagogical: Immersive technology is one of the most requested features for remote and hybrid learning to combat "Zoom fatigue" and increase student engagement. Education is a high-value use case for 3D immersion.
Parity: Universities and K-12 institutions on A5 licenses pay for "top-tier" features but are denied the innovative tools available to a "Business Basic" user. If you are a small business on a basic plan, you have Mesh. If you are a world-class University on A5, you are blocked. This isn't a "procurable" add-on; it is a licensing eligibility wall.
Implementation: Current Microsoft guidance suggests schools move to Business or Enterprise licensing to access Mesh. This is not a viable solution for institutions with thousands of users, complex compliance requirements, and student-data privacy frameworks built specifically around EDU SKUs.

We aren’t asking for a discount; we are asking for eligibility. We urge the product team to:

Add the Mesh Immersive service plan to the A3 and A5 EDU license entitlements.
Provide a clear roadmap for when Education tenants can expect feature parity with Commercial tenants.

Education should be the vanguard of immersive collaboration, not an afterthought. We would appreciate a formal update on when this licensing barrier will be removed.

Unable to Setup Billing for new tenant account: Error code - 43881

ealawode — Thu, 26 Mar 2026 09:29:54 GMT

I set up a Microsoft 365 Education tenant for a school in Uganda but received error code 43881 during billing verification. The tenant was created but A1 trial licenses were not attached. I have no chat or email support options available in the admin center. Error code: 43881

Logs in Microsoft Teams?

hxkki99 — Thu, 22 Jan 2026 15:45:45 GMT

Hello, i'm a teacher in microsoft teams and my question is can we see logs? Like this happens - student1 kicks student2. Can we see who kicked or muted them via logs?

AI-powered Teach Module in M365 now rolled out to all educators!

MikeTholfsen — Thu, 20 Nov 2025 14:05:35 GMT

Here is an end-to-end tutorial video on the new AI-powered "Teach" module in M365 Copilot. This is available today for ALL Microsoft 365 educators globally!

Includes:
📘 Lesson plans
📊 Rubrics
📝 Quizzes
🌍 Standards grounding (35 countries)
🎯 Learning Activities
➕ Lots more

YouTube 📺 https://youtu.be/WkXVukl62KU?si=UT3FzN5fqXQ7KlBd

Minecraft Education-Hour of AI- the First Night

DidaPapa — Tue, 18 Nov 2025 06:30:17 GMT

Hello,I'm a Greek teacher of English (TESOL).Yesterday I tried the new Challenge, Hour of AI- the First Night. Playing with my student, I kind of "studied" the detailes of this world, and I would highly recommend it to language teachers,too, not only ITs or CSs. It can be used as part of reading,speaking, listening and writing skills development, as the core of a CLIL lesson and as general students' awareness raising of how we can use AI safely,ethically and to our benefit. Please note that safely,ethically and to our benefit aren't buzz or empty words,but have the whole issues that concern teachers ,parents and other members of society.Worth trying and taking seriously.

AI Agents in Free Copilot Chat.

MandiJackson — Tue, 07 Oct 2025 11:34:07 GMT

Hi all!

When Agents were first introduced into Copilot Chat for free, you used to be able to upload 20 knowledge resources. Now this has been cut back to 4 web URLS only, and each of these can only be 2 forward slashes deep - we are really struggling on using agents successfully.

Based in the UK, all of the Department for Education content is more than // deep in their web. We can't upload docs from the PDF's and most other juicy web content is much deeper in the domains than 2 x //

I would love to hear from other Copilot Chat Agent users in how you are working with the barriers of the free version in your setting. Paid licenses are just not an option on UK school budgets sadly.

Thanks all!

Hi All, I am a founder building a teaching & learning enhancement platform ( https://www.buddiz.ai),

SanjithJacobThomas — Thu, 11 Sep 2025 20:22:36 GMT

I would like to connect with fellow educators to test our product, give feedbacks that will help refine the product. We are looking to partner with Educators in UAE, India to do some pilots, POC's, please feel free to connect me at mailto:email address removed for privacy reasons

Skype not working anymore

thechuyd — Wed, 03 Sep 2025 21:31:31 GMT

Good day, we are a business (Spanish school madrid) and have a Skype number to contact our clients and receive calls from them; we also had skype credit and now it seems we cant use it on Skype or Microsoft teams any suggestions on how educational companies are dealing with situations like this? Thank you

Distribution Groups management by owner - what tools your school uses?

SergeNU — Fri, 15 Aug 2025 16:18:31 GMT

I wonder if you folks can share what do you use for DL management by owners, specifically in Exchange Hybrid mode?

Your input is appreciated!

1000 Free Udemy Coupons on Microsoft Power Automate With AI Builder

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Using Forms to send Feedback to Teachers

ielmcharfi123 — Thu, 13 Mar 2025 14:35:16 GMT

So here's my question -- is there a way to set up a Form so that the principal will enter the email address of the teacher while they are filling out the Form (as one of the questions) and then a copy of all the responses will be sent to both the principal (filling out the Form) and the teacher (who's email is an answer in the Form).

Skills Lab for staff students to gain real life working experience

steph1235 — Thu, 06 Mar 2025 06:12:41 GMT

Hello,

I am looking at implementing a skills lab for my students could you please advise how I could do this or who I could speak to have one apologies if this seems like a silly question

thanks

Golden Path for Education - Part 1a

Stewart York — Wed, 11 Dec 2024 02:06:42 GMT

What is Golden Path

Golden Path was developed to simplify and enhance the security of deploying a Microsoft 365 tenant solution in education. It consists of three stages:

Stage 1: Deployment Guides are available online at Golden Path. This stage includes:

Baseline - Stage 1a
Standard - Stage 1b
Advanced - Stage 1c

Stage 2: A Discovery/Assessment AI tool is used to expose the tenant's configuration and analyze it against the tenant's license configurations, tenant and service settings, Microsoft's general education recommendations, and customer requirements.

Stage 3: Drift Configuration management helps understand changes made against the established configuration in the tenant. These changes can be reversed or modified before any breaches or irregularities create problems.

Goals and Objectives for Golden Path

Goals

Develop prescriptive deployment guides that provide a centralized resource with education-specific scenarios to assist organizations in defining, managing, and organizing their tenant and appropriate applications.

Reduce the overall complexity of tenant and service deployment.
Establish baseline recommended pathways to facilitate a common and agreed-upon configuration based on subject-matter experts.
Utilize AI technology to uncover and compare recommended settings against user requirements based on documented configurations.
Implement phased configurations to aid customers and partners in understanding what they may not know or should consider during discovery to meet customer expectations.
Highlight unused features and products to ensure customers fully leverage the potential and benefits of their purchased product licenses.
Identify opportunities for partner participation in achieving customer goals and expectations based on customer requirements and Golden Path findings.
Create an easy pathway for customer change management to enhance control, security, compliance, and privacy of tenants.
Develop custom assessments to evaluate product entry for items such as Copilot, Defender, Purview, Intune, Zero-Trust, and Microsoft Entra ID.

Objectives

Deliver information for features available (used/unused) to users based on license model.
Prescriptive recommendations based on education scenarios. - Present upgrade license opportunities from A1 to A3 to A5.
Security analysis exposing gaps and issues proactively to allow modifications before it's too late.
Promote partner access to customers that have defined gaps based on assessments and are requesting partner assistance.
Better discovery and assessment analysis with new tools.
Designed to be more self-serving customer and partner access management.
Speed up user adoption for educators and IT Admins alike.

Baseline Stage 1a

Baseline is stage 1a in the overall development of the Golden Path for Education. It is based on a majority of licenses within the tenant at the Microsoft 365 A1 for Education level. It also is a set of recommendations for ALL Microsoft Education tenants.

Navigation

Golden Path has three folders in the navigations.

Golden Path
Baseline
References

Golden Path folder consist of the Golden Path overall review. It goes over the entire program and the how and why it is built. Currently there are two pages, Golden Path overview and Baseline Overview.

Golden Path overview menu

Golden Path overview

Stages (Deployment Guides, Discovery/Assessments, Drift Management)
Modules (Setup, Identity, Applications, Security, and Devices)
Phases (Baseline(A1), Standard(A3), Advanced(A5))

Baseline Overview

Steps for each phase (Setup, Identity, Applications, Security, Devices)
Licenses that are included
General information links
List of links for all applications and products included with A1 license
List of links for all features included with A1 license

Baseline menu

Setup

Tenant setup is key to establishing a secure and valid tenant. Setup goes through domain assignment, administration, and service management.

Overview - Review all the steps that are part of the setup phase section
Step 1 - Create your Office 365 tenant account
Step 2 - Configure Security Center admin settings
Step 3 - Secure and configure your network
Step 4 - Sync your on-premises active directory
Step 5 - Provision users
Step 6 - Sync SIS with School Data Sync (SDS)
Step 7 - License Users

Identity

Establishing an identity via Microsoft Entra ID and establishing authentication methods, Single Sign-On, and user procurement methodologies.

Overview - Review all steps that are a part of the identity phase
Step 1 - Understand identity definitions
Step 2 - Configure Microsoft Entra ID basics
Step 3 - Consider education identity steps
Step 4 - Consider identity applications
Step 5 - Set up access to operation services
Step 6 - Set up identity lifecycle
Step 7 - Configure security in identity
Step 8 - Manage access controls

Applications

Applications like Microsoft Teams, SharePoint, OneDrive, Exchange Online are the core to a Microsoft tenant. Getting these applications setup are essential to allowing users in education to access services and apps like Learning Accelerators.

Overview - Review all steps that are a part of the application phase
Exchange Online

o Step 1 - Design an Exchange Online environment

o Step 2 - Set up Exchange Online

o Step 3 - Configure compliance and security in Exchange Online

o Step 4 - Configure address books, shared mailboxes, and clients

Microsoft Teams

o Overview - What is Microsoft Teams for Education

o Step 1 - Configure Microsoft Teams for Education

o Step 2 - Configure Microsoft Teams policies and settings for education organization

OneDrive/SharePoint - Overview

o Step 1 - Plan your OneDrive and SharePoint Deployment

o Step 2 - Share within OneDrive and SharePoint

o Step 3 - Configure security and access controls in OneDrive and SharePoint

o Step 4 - Compliance considerations with OneDrive and SharePoint

Security and Compliance

Security via each phase is essential to maintaining order and blocking access for bad actors. Along with security compliance/privacy considerations that are established to adhere to a multitude of local and government requirements worldwide.

Overview
Step 1 - Security Considerations

Devices

Managed and unmanaged devices are another key to helping secure the network and potential cyber-security considerations that enter the network via these devices.

Overview
Step 1 - Review device management structure
Step 2 - Plan device management
Step 3 - Configure settings and applications
Step 4 - Deploy and manage devices
Windows 11 features and tips

References menu

Mulit-tenant solutions - Architectural recommendations base on multi or large tenant solutions.
Accessibility
Deploy Office 365 applications
Pooled storage management

How do you use Golden Path?

Golden Path uses deployment guidelines content that contain education scenario specifics.

Golden Path has a linked path for each modules based on the phase (Baseline,Standard,Advanced).

Users can follow the deployment content to establish or redefine the tenant configuration in order to enable additional services and products.

What’s Next

Go to https://aka.ms/gp4edu to access the first part of Golden Path.

Part 1b (Standard -A3 content) NEXT

Part 1c (Advanced – A5 content)

Part 2 - We will create a mechanism to discover the tenant configuration settings and allow customers and partners the ability to qualify what is set to standard recommendation. Using AI to deliver user requirements against the configuration will allow additional paths to enable services and features that allow the user/customer to achieve their objectives.

Part 3 – Deliver drift management solution for management of unrealized or understood changes that need to be approved or modified.

Incoming mail. Category "Important"

alkeener — Sat, 26 Oct 2024 16:35:28 GMT

Outlook, Incoming mail. Category "Important". How delete this category? When I clean it up, it deletes the original e-mail. It’s useless.

Viewing Calendar on phone

alkeener — Sat, 26 Oct 2024 16:29:50 GMT

How do I view my MS 365 Outlook calendar on my Samsung Galaxy S24 Plus phone

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MAH_E_UROOJ1180 — Sun, 19 May 2024 06:08:02 GMT

My name is MAH E UROOJ and I'm Muslim Pakistani. I'm newly selected Microsoft Learn Student Ambassador milestone - Alpha. I cordially invite you all to attend an MLSA Challenge scheduled this upcoming week. Fasten your seat belts and get ready to test your knowledge and expertise! Get registered for Ambassadors Challenge! Your all presence will make this Challenge a success. You can also get a chance to win Microsoft Certificate and LinkedIn Premium voucher.

The challenge joining URL is given below:

Fill in the Microsoft Forms link below as an incentive to participate:
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Clouds Skills Challenge URL:

https://learn.microsoft.com/training/challenges?id=8daeda86-6f40-4d3f-a722-90458f757bc8&WT.mc_id=cloudskillschallenge_8daeda86-6f40-4d3f-a722-90458f757bc8&wt.mc_id=studentamb_293206

Start Date: May 28, 2024.
End Date: June 06, 2024.
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