Business Applications Switzerland topics

Microsoft is a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023

larabems — Fri, 10 Nov 2023 06:24:39 GMT

At Microsoft, we believe that digital tools, especially those powered by generative AI and real-time insights, can help strengthen sellers’ relationships with their customers. We’re continually investing in Microsoft Dynamics 365 Sales to enable sellers to engage with their customers more meaningfully.

We are pleased to announce that Microsoft has been named a Leader in The Forrester Wave^TM: Sales Force Automation, Q3 2023 report , with top scores possible in the Vision, Innovation, and Roadmap criteria for our sales force automation (SFA) platform.

Read the blog

Directions EMEA 2023 - Swiss Country Session

Adriano_Perolini — Thu, 02 Nov 2023 10:49:19 GMT

We are pleased that so many partners from Switzerland travelled to Lyon for Directions EMEA 2023 and attended our local country session. As promised, we are happy to provide the slides that were presented.

Accelerate your adoption of Business Applications and its AI features

larabems — Wed, 01 Nov 2023 05:12:20 GMT

Looking to fast-track your journey towards driving Copilot adoption?

Take advantage of our Business Applications Copilot self-serve assessments! Get access to a wide range of resources such as Microsoft Learn content, Microsoft Tech Talk, training boot camps, GitHub template resources, and more.

Read the blog

Grow with industry-focused Dynamics 365 Customer Service marketing campaigns

larabems — Tue, 10 Oct 2023 06:26:19 GMT

All partners now have access to three Dynamics 365 Customer Service campaigns-in-a-box aligned to the specifics of the banking, government, and healthcare industries. Visit Partner Marketing Center today to download and begin customizing your selected campaign for free.

Each campaign contains resources designed to help you highlight your companies’ value proposition and help accelerate your time to market. Partners can generate demand and build your customer pipeline using the included go-to-market materials, such as:

A customizable eBook to highlight your ability to address sector-specific customer service challenges
Infographics to share with customers
A licensed Gartner report to equip your customer service representatives with research

By effectively messaging and demonstrating your ability to help companies streamline their support operations, you can position yourself as a trusted advisor and grow your Dynamics 365 business.

Microsoft Power Platform: 2023 release wave plan 2

larabems — Tue, 19 Sep 2023 07:15:56 GMT

Hundreds of new features across Microsoft Power Platform applications are coming your way!

We look forward to engaging with you as you put these new capabilities to work! Start driving the digital transformation of your business and customers—on your own terms.

Explore the release planner

Swiss DCs Partner Update Call September 2023

Primo_Amrein — Fri, 15 Sep 2023 12:46:49 GMT

Please find attached the pdf slides and recording from this quarter's partner Swiss DCs update call. Main info covered:

New Public Customer Stories

M365 at City of Bern
M365 at Canton Thurgau
Dynatrace on Azure with Aargauische Kantonalbank and Mobiliar
Goldbach Media with Decentriq on Azure Confidential Computing
Vontobel using Azure OpenAI
Mobiliar using Azure OpenAI

Azure

Azure OpenAI launch in Switzerland North
Confidential Computing with AMD SEV (Secure Encrypted Virtualization) in Switzerland North
Zone-Redundant Storage Premium Files launched in Switzerland North
Zone-Redundant Storage Managed Disks expected next quarter
Azure VMware Solution AVS – NDA updates
Please approach me if your customers have a need for further workloads in Swiss DCs

Dynamics 365

Region’s feature parity lists now also publicly available
Updated information about D365 F&O geo moves

Next Call

Cadence switched to quarterly calls
Next call will be on Dec 15
Participants who joined at least one call in the last 12 months were invited, please approach me if you'd like to join as well

The new Microsoft Dynamics 365 Customer Insights now generally available!

larabems — Fri, 15 Sep 2023 12:08:27 GMT

At Microsoft Inspire 2023, we announced that we are bringing together Microsoft Dynamics 365 Marketing and Microsoft Dynamics 365 Customer Insights into one offer, enabling organizations to unify and enrich their customer data to deliver personalized, connected, end-to-end customer journeys across sales, marketing, and service.

The new Customer Insights provides flexibility, offering access to the customer data platform (Customer Insights—Data) and real-time marketing with customer journey management (Customer Insights—Journeys). Pricing allows you to unlock both applications and choose the capacity you require. If you use Microsoft Dynamics 365 Sales or Customer Service, Customer Insights can serve as the foundation for understanding customers and orchestrating contextual journeys across touchpoints.

Read the full blog

Microsoft Business Application Modern Consultant Program - Cohort 4 is around the corner

Adriano_Perolini — Fri, 01 Sep 2023 13:25:02 GMT

Dear Partners,

we're glad to inform you about the continuation of our Modern Consultant Program. Please find more information and next step instructions for Cohort 4 here:

Cohort 4 Program Overview: Link
Partner Application form: https://forms.office.com/r/6umGqKPLRx
Details, dates and registration page for participants: Microsoft Business Applications Modern Consultant Program – Fast Lane (flane.ch)

Modernize Customer Service with Dynamics 365 - Industry Campaigns

larabems — Wed, 30 Aug 2023 06:56:10 GMT

Surging customer demands fuel Dynamics 365 Customer Service. Clients seek improved service, quicker tools, and user-friendly UIs, creating Microsoft Partner opportunities. Transform customer interactions through Dynamics 365.

Leverage industry campaigns to grow your D365 business by streamlining support for companies and generate demand using full funnel GTM materials.

Use full-funnel GTM materials to drive demand and accelerate your pipeline.

Check out industry campaigns

NEW: Intelligent Automation specialization

larabems — Tue, 22 Aug 2023 05:34:25 GMT

CIOs are looking for partners they can trust to help them identify which processes to prioritize for transformation and to deliver efficient, effective, and secure end-to-end process automation with Power Automate. With the new Intelligent Automation specialization partners with an active Solutions Partner for Digital & App Innovation (Azure) or Business Applications designation can validate your organization's capabilities in enabling end-to-end business process transformation.

This specialization joins the Low Code Application Development specialization to recognize partner expertise in two key areas for Power Platform, to set you apart from the competition and empower customers to confidently identify your ability to deliver results. Earning a specialization not only validates your skills, it can also offer prioritization in the commercial marketplace and opportunity for co-selling with Microsoft representatives.

Learn more

Explore Power Automate Process Mining

larabems — Fri, 18 Aug 2023 06:16:45 GMT

Started in August, Power Automate Process Mining is giving customers more control over process optimization and operational efficiency. Infused with next-generation AI, Power Automate Process Mining enables organizations to easily understand how processes are executing across their business, to use out-of-the-box recommendations to reduce the complexity of processes, and drive continuous process improvement through automation and optimization.

Take the opportunity and expand your role as trusted advisor, helping customers better understand their process landscape and identify which processes to prioritize for automation or optimization. Investing in Process Mining opens new opportunties to provide value-added services, from data preparation and processing to advisory and insights to implementation.

Rolling out in October, we're launching a partner-led, one-day Pre-Sales activity for Process Mining Discovery, aiming to reimagine business processes. The engagement will result in the identification of Process Mining opportunities and an evaluation of the current business processes goals, challenges, and opportunities within the domain.

Get started with Process Mining today - explore the Partner Starter guide to learn more.

The future of app development with Microsoft Power Platform

larabems — Tue, 27 Jun 2023 09:19:56 GMT

According to Gartner®, by 2026, low-code development tools will dominate 75% of new application development. To support this trend, professional developers are increasingly adopting Microsoft Power Platform, which revolutionizes the developer's workflow, boosting productivity and enabling faster solution building. With Microsoft Power Platform, developers can create custom applications, automate processes, and streamline information management across organizations.

Today, we are excited to announce the public previews of Copilot in Microsoft Power Pages and Copilot in Microsoft Power BI. These additions bring powerful natural language authoring to website development and data insights. Additionally, we continue to introduce game-changing AI capabilities across Microsoft Power Platform, including the private preview of generative actions in Microsoft Power Virtual Agents for enhanced bot-building experiences and increased customization in Microsoft Power Automate.

Read the blog

Swiss DCs Partner Update Call June 2023 & Info Moving Forward

Primo_Amrein — Mon, 26 Jun 2023 14:30:01 GMT

Please find attached the pdf slides and recording from Friday's partner Swiss DCs update call. Main info covered:

New Public Customer Stories

PwC Switzerland using Azure, M365 and security solutions
Vaudoise extending the partnership with Azure, M365 and D365 in Swiss DCs

Azure

Arc-enabled Kubernetes now GA in Switzerland North
Azure Virtual Network Manager in Switzerland North and West
Ultra Disks now available in 2 AZs in Switzerland North – under NDA: 3rd AZ also planned
Azure Web PubSub in Switzerland West (already available in North before)
Azure SignalR in Switzerland West (already available in North before)
Update Management Center now deployed for Arc-enabled servers in Switzerland North
Dynatrace SaaS exclusively on Azure in Switzerland with local data residency
Azure VMware Solution AVS – NDA updates
Please approach me if your customers have a need for further workloads in Swiss DCs

Dynamics 365

Push Notifications in D365 Marketing enabled as a private preview with June
release, send us an organization ID to unlock the push notification feature

Next Calls

After four years monthly calls, switching cadence to one call per quarter
Next call will be end of September
Will send new invite to participants who joined at least
one call in the last 12 months
Reach out to primo.amrein@microsoft.com if you'd like to join as well

Business Applications Copilot resources

larabems — Tue, 13 Jun 2023 06:03:43 GMT

We have updated resources on the new Business Applications AI capabilities: visit the Cloud Conversations page on our Partner hub to access latest pitch decks, announcement blogs and demo videos!

Check out the resources

Power Automate - Innovate with Low Code readiness materials and marketing assets

larabems — Mon, 05 Jun 2023 06:02:13 GMT

Customers are making large investments in AI and process automation. Now is the time to grow your pipeline by identifying high-value target accounts and combine with priority prospects.

Get the latest partner readiness materials and marketing assets to drive Microsoft PowerPlatform consumption via Power Automate.

View the campaign materials here.

Business Applications Licensing Training for Partner / 31st of May 2023

Adriano_Perolini — Mon, 15 May 2023 11:25:30 GMT

I'm excited to announce that we will have another session of our Licensing Training on the 31st of May. Capacity is (as always) limited, ensure to block your seat as soon as possible. Agenda and registration are available here: Microsoft Events

Level up your Dynamics 365 expertise with personalized assessments

larabems — Mon, 15 May 2023 06:09:53 GMT

Dynamics 365 cloud services are frequently updated with new features, enhancements, and value-added services to help customers get the most out value from the latest technological advancements. As a Microsoft partner, it's crucial to keep up-to-date and integrate these innovations into your solutions and services to ensure customers achieve the best ROI on their digital transformation projects. However, we understand that time is limited, and it's challenging to stay current on product guidance and explore new cloud services while managing customer engagements and delivery operations.

To address this, we're introducing Microsoft Assessments. These assessments provide you and your customers with a series of questions and recommendations to generate a customized guidance report that is informative and actionable.

Learn more here

Business Applications Depth Workshops: Customer Success Series | March 28 - June 20

larabems — Fri, 21 Apr 2023 12:52:22 GMT

Uncover partner benefits impacted by Customer success, learning how to drive service revenue from new & expanded opportunities from existing customers. Stand out from the competition and increase your customer reach by attaining solution partner designation. Optimize Financial performance by leveraging partner incentives with high levels of automation for innovative customer and agent experiences.

This series will provide insights, best practices, and know-how expertise to boost the adoption of the Dynamics 365 business applications.

Session dates

March 28, 2023
April, 25, 2023
May 23, 2023
June 20, 2023

Drive deep skills applications with Business Applications

Learn how to create your adoption plan and address major building blocks including strategy, team, readiness, and best practices.  A key takeaway will be access to Microsoft’s Adoption Planning Playbook that our Customer Success Team leverages for our customers to drive digital adoption. During this workshop, you will gain insight into:

Gather and review preparation materials including how to develop a Customer Success practice,
Customer engagement
Value realization delivery
Value path and value confirmation

Workshop logistics

This event is open but not limited to Business Applications (Dynamics 365, Power Platform) skilled professionals, Customer Success Managers, Solution Sales Engineers, Project/Change Managers, Account Managers, Cloud Solution Architects, and Functional Consultants.

Starting at 4:00 PM CEST, this one-hour virtual series will feature instructor-led training theory, to help develop specialized skills, and live Q&A with technical experts.

Earn a Digital Badge

Attend all the sessions in this series (live or on-demand) and pass a knowledge check at the end of the fourth session to receive a digital badge. Digital badges will be available through Credly for individuals who meet the criteria before July 17, 2023. Recorded sessions will be made available on-demand 10 business days after the live event has concluded.

Register now!

Four new specializations and updates to our Solutions Partner Designation

larabems — Fri, 21 Apr 2023 12:23:02 GMT

We're excited to announce the introduction of four new specializations which, along with the existing Microsoft Low Code Application Development and Small and Midsize Business Management specializations, provide partners with a comprehensive portfolio of options across Business Applications solutions areas.

These new specializations reflect our commitment to the continued evolution of our partner program and delivering value with the Microsoft Cloud for years to come.

Meet the four new specializations:

Finance specialization: Showcase your ability to help customers create resilient finance organizations that adapt faster, work smarter, and perform better.
Learn more about the Finance specialization

Supply Chain specialization: Showcase your ability to help customers implement an intelligent supply chain with real-time visibility, agile planning, and business continuity.
Learn more about the Supply Chain specialization

Sales specialization: Showcase your ability to help customers create strong customer relationships, take actions based on insights, and close deals faster.
Learn more about the Sales specialization

Service specialization: Showcase your ability to help organizations exceed their customers’ expectations by delivering exceptional service on any channel.
Learn more about the Service specialization

Learn more about our new specializations and further updates, such as rate card and SMB path changes by reading the blog.