rss.livelink.threads-in-node

Notifications for scheduled publications that fail to send

huntrita — Fri, 09 Jan 2026 15:01:25 GMT

How do I turn on notifications for a campaign to let me know when a scheduled publication fails to send?

jpeg not working when publishing to teams

michelev01 — Fri, 12 Dec 2025 14:33:46 GMT

when publishing a message to teams images are removed unless they are in png format

all stock images from the selector are not working on teams

is there any known limitation?

Personalized User Content in Viva Amplify Campaigns

jayprajapati21 — Wed, 15 Oct 2025 12:10:56 GMT

We’re exploring the use of Microsoft Viva Amplify to send out daily newsletters or notifications to users across our organization.

Our goal is to make the content personalized for each user. we’ve noticed that Viva Amplify currently doesn’t seem to support inserting dynamic content that varies per users. Every user receives the same message in a campaign.

To address this, we’re considering whether it’s possible to embed a custom SPFx web part inside a Viva Amplify template. The SPFx web part would dynamically render content based on the current logged-in user’s metadata, allowing each user to see personalized information.

Questions:

Is there any supported or upcoming way to include custom SPFx solutions inside Viva Amplify campaign templates (similar to how we can in SharePoint pages)?
Or are there any built-in web parts or extensibility options that can help fetch and display personalized dynamic content for each user?
If not currently supported, is there any roadmap item or recommended workaround for delivering personalized dynamic communications using Viva Amplify?

Introducing new capabilities for communicators in Viva Amplify: More Control, Flexibility, and Reach

GrahamKent — Mon, 22 Sep 2025 15:00:00 GMT

At Microsoft, we believe that great communication is the heartbeat of a thriving organization. That’s why we’re excited to announce a powerful new set of features in Viva Amplify to give communicators more control, flexibility, and reach in their communications cascade than ever before.

Whether you're launching a global campaign or publishing a single news post, these updates make it easier to connect with your audience in meaningful ways, securely, efficiently, and at scale.

Sensitivity Labels: Secure Your Message with Confidence

Communications often carry varying levels of sensitivity, and now Viva Amplify gives you the tools to manage that with precision as you send your publications to email audiences. With the new ‘Sensitivity Labels’ integration in our email options, you can apply Microsoft Purview labels directly to your publications—ensuring that confidential content stays protected until it’s ready to be shared more broadly.

This is especially valuable for campaigns that evolve over time. Start with a high-sensitivity label during planning, then lower it when you're ready to publish. It’s seamless, secure, and built for the way communicators work.

CSV Upload of Email Recipients: Reach the Right People, Fast

Gone are the days of waiting for distribution groups to be created. With CSV Upload, you can now import recipient lists directly into Amplify to set your email recipients, starting with support for up to 200 recipients. This is a game-changer for teams that need to move quickly, whether you're targeting a rotating list of stakeholders or sending a one-off announcement to a curated audience.

This feature was built in response to real-world needs from customers who rely on dynamic, HR-driven targeting to reach employees with precision.

Groupless Campaigns: Simpler Setup, Same Power

We heard you loud and clear: not every campaign needs a Microsoft 365 Group and a Teams channel. With Groupless Campaigns, you can now create and manage campaigns without the overhead of a SharePoint site, Teams channel, or M365 group. This streamlines the experience for communicators who already have collaboration spaces and just want to get their message out—fast.

It’s a lighter, faster way to launch campaigns, and it’s especially helpful for organizations with strict governance policies or complex team structures.

These features are more than just enhancements; they’re a reflection of how we’re evolving Viva Amplify to meet the real needs of modern communicators. From security and scale to simplicity and speed, these latest updates are all about empowering you to do your best work.

Viva Amplify Just Got a Whole Lot More Expressive

GrahamKent — Wed, 20 Aug 2025 15:00:59 GMT

At Microsoft, we believe that great communication is more than just delivering a message, it’s about creating connection, clarity, and impact. That’s why we’re thrilled to announce a set of powerful new features in Viva Amplify that give communicators even more creative control and flexibility: multi-column layouts, animated GIF support, custom themes, and custom fonts.

These enhancements are designed to help you craft visually compelling, brand-aligned communications that resonate with your audience, whether they’re reading in Outlook, Teams, SharePoint, or Viva Engage.

Multi-Column Layouts: Structure Meets Style

One of our most requested features is here: multi-column layouts for email and newsletters. With new two and three column layout options, you can present content side-by-side, perfect for pairing announcements with visuals, highlighting multiple stories, or simply breaking up long-form content for better readability.

These layouts are optimized for Outlook rendering and responsive across devices, ensuring your message looks great whether it’s read on desktop or mobile. And with drag-and-drop authoring in Viva Amplify, it’s never been easier to build beautiful, structured content.

Animated GIFs: Bring Your Message to Life

Sometimes, a little motion goes a long way. With support for animated GIFs, you can now add energy and emotion to your communications. Whether it’s a celebratory moment, a product demo, or a visual cue, GIFs help capture attention and make your message more memorable.

Pro tip: Keep the GIFs below 2MB in size or your communications will be too large to send!

Custom Fonts: Typography That Speaks Your Language

Fonts are more than just letters; they’re part of your voice. Viva Amplify now supports custom fonts sourced from your organization’s Brand Center, allowing you to maintain consistency across SharePoint pages and Outlook email*. Whether you’re aiming for elegance, boldness, or clarity, your typography can now reflect your message.

Learn more about how to install custom fonts in your organization’s brand center. Brand fonts - SharePoint in Microsoft 365 | Microsoft Learn

*Custom fonts in Outlook are viewable when stored locally on the device.

Custom Themes: Make It Yours

Your brand is unique, and your communications should be too. With custom theme support, you can now tailor the look and feel of your campaigns to match your organization’s identity. From color palettes to layout accents, Viva Amplify gives you the tools to stay on-brand while staying flexible.

Learn more about adding a custom theme to your SharePoint environment. Deploy a custom theme in SharePoint | Microsoft Learn

These features are more than just aesthetic upgrades; they’re grounded in feedback from real communicators across Microsoft and our customers. We can’t wait to see what you create.

Apply company branding to webparts in Outlook emails

JakeDear — Thu, 24 Jul 2025 15:12:23 GMT

Hi,

We are having issues with Outlook emails pulling through company branding from Viva Amplify.

We can customise the Outlook channel to edit the email output (i.e. changing the background colour of sections), but are struggling to change the colour theme for buttons - the buttons default to a blue theme and can't be changed.

I am aware that the Brand Center may soon be able to work with Viva Amplify Outlook emails. Will the Brand Center allow company colours to be applied to webparts such as buttons?

Thanks,
Jake

New Group-Less Campaigns

JakeWarren — Mon, 30 Jun 2025 13:09:00 GMT

Is there any further information on the recent announcement to have group-less campaign creation (Roadmap ID 481155)? How are permissions now managed and where is the data stored?

Viva Amplify - SharePoint Publications with Required Meta-data

JakeWarren — Wed, 11 Jun 2025 09:13:33 GMT

When it comes to posting publications meant for one or more SharePoint sites, how does Amplify account for any required meta-data fields for those site libraries?

For instance, you may have SharePoint site with deployed content-types that require columns like 'Region' or 'Type' to be populated. These could be required on the site, and so direct authoring on the site ensures they are populated, but when pushed from Amplify it doesn't look like these are accounted for.

Viva Amplify adding users

Mel_C13 — Fri, 04 Apr 2025 21:22:10 GMT

Hi there.

We are testing the Viva C&C licensing in our org on a trial license for a month and it seems that we are not able to add any users to our Amplify campaigns unless they have SharePoint admin permissions. We would like to have some users be able to contribute to a campaign but not create it and we would like those users to not have SharePoint admin rights.

is there possibly some trick to setting up users for Amplify that we are missing? We have followed the Learn article but nothing seems to be working.

All users have a C&C license assigned to them.

Thanks for the help.

Unable to post to subsites

ctessaro — Fri, 04 Apr 2025 17:56:13 GMT

We were previously publishing Amplify to a SharePoint subsite but it looks like Microsoft has recently taken this away. This subsite has existed for quite some time and has a ton of content. So, the idea of migrating to a new hubsite and the impact that could have on links, pictures, etc. makes me nervous. Has anyone else run into this or have a workaround for publishing to a subsite?

Was hoping to maybe publish to the main site and then move the site page down to the subsite, but it doesn't look like that is easy to do either.

Can't see some Teams

Tara OConnell — Fri, 24 Jan 2025 16:20:43 GMT

We have been testing Amplify for some time now. When publishing to a team we can see some of our teams but not all teams.

I have done some digging in the teams settings, Azure settings and I can't see anything different in the teams we can see and those we can't

Error when creating campaign

JanineKnox — Fri, 17 Jan 2025 22:09:01 GMT

Currently we have issue with attempting to create Campaigns. There are a handful of users that receive the following error when attempting to create a campaign.

"An unexpected problem occurred. It's likely there is an error with your campaign name, alias, or member selection. Please go back and try re-entering those values to see if the problem resolves."

We have verified that the users attempting to create are licensed with the Microsoft Viva Employee Communities & Communications license.

Users are also set up as Campaign Managers. We also reverted the setting back to Everyone in your Organization can create campaigns, there is still an error.

All users are allowed to create M365 group.

Image Gallery webpart on roadmap?

ctessaro — Thu, 09 Jan 2025 19:55:43 GMT

When posting from Amplify to a SharePoint site, it would be nice if the image gallery webpart was available. I could understand the webpart not being available if outlook or teams was selected as it may not be supported across mail.

Is Image Gallery on the roadmap to be included?

What’s new in Viva Amplify – Ignite Edition

Dave Cohen (US) — Tue, 19 Nov 2024 13:38:27 GMT

This week at Ignite, we announced several new features coming to Viva Amplify echoing our commitment to providing a centralized platform for orchestrating and managing campaigns and communications.

Here’s a summary of the newly launched features and features coming soon:

Campaign goals

We recently launched campaign goals in Viva Amplify which are integrated into the campaign brief to help you define and set goals and objectives of a campaign. Campaign goals are also integrated in your reporting screen. With campaign goals, you can now easily monitor how well your campaign is performing and make data-driven decisions to achieve your desired outcomes.

Enhanced analytics

We’ve been working to improve analytics to help you explore and understand the reach and effectiveness of your comms and learn how you can optimize your next campaign. Our recent updates include trend graphs and overall campaign impact, auto-generated PowerPoint reports, new reaction tracking, and the deep ability to filter using your organizational data like role and location.

We are also bringing click-through rates and dwell time into the Amplify reports. These have been the most requested functionalities by communicators and we’re excited they will be available soon.

Click-through rate: the ratio of times a link has been clicked. We’re able to measure traffic through popular apps like Teams, SharePoint, Outlook and Engage
Dwell time: how long people are engaging with content. Built on Microsoft 365 and the Microsoft Graph we’re able to capture signals to show average and peak dwell times.

Amplify reporting will soon add click through rate and dwell time.

Required approval

Ensuring you have the proper sign off before you send something can be a guessing game for communicators. Now, with Amplify, you can choose to require approval before publishing. This optional setting provides additional controls to make sure the right people have seen and verified that the content is ready to go before it is published. Publications with this setting will not be sent until the listed team member(s) has approved the content. You can find this option in the ‘campaign settings’ tab.

Require approval on publications in Viva Amplify

Preview, schedule and publish to Engage directly from Amplify

We’re focused on delivering new ways to reach our audiences, now in Private Preview and rolling out broadly soon, is the ability to publish to Viva Engage from Viva Amplify. From the editing experience, you can choose the sender, post on behalf of someone, select the communities or storyline(s), tag people, and even select to send as an announcement. This capability also brings analytics from these posts into the Amplify reporting dashboard so you can better track multi-channel performance and engagement.

preview of how the post will look in the selected community or storyline.

Communicate and build Copilot skills with pre-drafted campaigns

Save time with pre-drafted communications. Seamlessly onboard users onto
Copilot for Microsoft 365 with pre-built content and customizable communications:

Copilot deployment kit – including 8 pre-drafted weekly communications focused on adopting Copilot in Microsoft 365 apps
Viva for AI transformation – including 10 pre-drafted communications focused on how to use Copilot-specific features in Viva apps to support your AI transformation

Admins can use the pre-built kits in Amplify to help with AI adoption.

In addition to these recently launched capabilities. Here are some other capabilities available now or coming soon:

Copy a publication

Sending multiple installments or multiple versions of a communication is common practice. To help you save time and hassle, we’re adding the ability to simply copy and duplicate publications, so you no longer need to start from scratch. Copying a publication pulls over all existing content, including text, images, and customizations, including customized changes you’ve made to specific distribution channels. You can then save a copy to a new publication and continue editing as you need. This new feature streamlines the content creation process and maximizes efficiency for all communicators. Pro tip: Pair this with the new Copilot capability in the Amplify editor to save even more time.

Saving a copy creates a duplicate version of the publication for easy editing.

Publish to frontline workers

We continue to see the need for easy, clear communication channels between leaders, communication teams, and store level employees, so we are creating some advanced targeting built specifically for communicating with frontline and deskless workforces. This capability leveraged identities set up in Microsoft Teams and can target individual employee sets, regions, and stores to land communications directly on mobile devices where employees can see them. Look for this feature later in 2025.

Establish and reach targeted frontline audiences through Viva Amplify.

AI content assistant

As announced earlier this year, we are bringing Copilot directly into the Amplify editing experience. With our Copilot editor experience, you’ll never be stuck staring at the same sentence again. Simply click the Copilot icon and Copilot will suggest different ways to rewrite your content, providing options that vary in style, structure and emphasis. Copilot will also help you adjust the length or tone of your content to ensure your message lands just the way that you want it to. Copilot is available in all the authoring canvases in Viva Amplify including the Campaign Brief and the Publication authoring canvas.

Use Copilot in Amplify to draft, edit, and adjust copy.

Amplify launched just over one year again, and we’d like to say a special thank you to our many customers who have been on this journey with us. So many of the features shared here today were due to customer feedback and ideas. Stay tuned as these features roll out and check out our Viva Communications & Communities on-demand session for a look at the complete roadmap. Thanks for reading, more to come (very) soon!

Viva Amplify Open Rates have dropped significantly - did something change?

MarjorieL375 — Fri, 11 Oct 2024 14:37:35 GMT

Hello,
In two different campaigns, for a total of 4 messages, starting 9/20 our open rates have dropped significantly for messages to the same audience. Previous open rates were around 50%, they are now showing 18% or less. Did something change with the way these are being reported or is something broken with the reports?

Announcing enhancements to Viva Amplify analytics

Daniel_Kogan — Mon, 07 Oct 2024 15:00:00 GMT

We are excited to announce the availability of new analytics capabilities in Viva Amplify, showcasing our commitment to providing a centralized platform for orchestrating, managing, and reporting on communications campaigns. Reporting and analytics are a crucial piece of the Amplify value, and now you’re able to go even deeper into engagement and capture new metrics to understand the impact of your communications.

Reports displaying audience count & percentage: The default audience data for Viva Amplify reports has been updated to show counts instead of percentages when publications are accessible to all organization members. This change aims to provide clearer data, especially in scenarios where the audience size is very large.

In some business scenarios, viewing the entire available audience is precisely what’s needed for campaign members. In these scenarios you can open the “Edit View” button and toggle the “Include whole organization” switch.

User signals in data graphs: Amplify Reports and Analytics now include historical trend charts for unique viewers and promotions, allowing data to be visualized over time and providing breakdowns by publishing endpoints.

Reactions: Readers' reactions to a publication are tracked and presented on a new visual card. This enables the campaign members to select a time horizon showing a more detailed view into how readers react to the campaign content.

UTC toggle: The UTC toggle allows users to switch between their local time and UTC (Universal Time) in the "Edit view" panel, which affects all time-based graphs in the report. This feature helps users compare and understand data uniformly, regardless of time zones.

Export report data: Users can now export data from Viva Amplify reports in three ways:

Images
CSV File
PPT file

Each method allows users to save and share report data in different formats.

We are constantly updating and prioritizing feature enhancements based on feedback from people like you. Please check the Viva Amplify roadmap and stay on the lookout for new updates.

Viva Amplify Publishing Error in Outlook

nbushell — Mon, 30 Sep 2024 21:53:58 GMT

Hello,

I am getting the following error message when trying to publish via Viva Amplify for Outlook.

'We have encountered an unexpected issue while publishing to one or more distribution channels. Select Retry to publish again'

The emails are all internal to our company and I have tried to individual and shared email addresses and get the same error, even when click Retry several times. Is anyone else having the same issue or know how to fix this error?

Unable to save new template in Amplify

MarjorieL375 — Tue, 13 Aug 2024 14:28:45 GMT

Hello,
As of today, I am no longer able to save any new templates within Viva Amplify, I can only edit current templates. The dropdown option to "Save as template" has disappeared.

Is anyone else having this issue?

Amplify stopped letting my the "from" field for the Outlook channel

MarjorieL375 — Thu, 08 Aug 2024 20:38:20 GMT

Hello,

Has anyone come across an issue with the Outlook distribution where you can not change the “From” account? As of today, it won’t let me change that.

When I click “Other email address…” nothing happens. I have created a new communication, logged out, restarted my laptop, tried a different browser and it has not resolved. When someone else tries to edit, it says I am still editing even though my laptop wasn’t even on. Others in my organization have tried as well and it's doing the same thing for them.

Error: Teams Feedback doubled / Question: Amplify Integration into Newsfeeds

DagSm — Thu, 01 Aug 2024 10:10:36 GMT

Hello everyone,

I am currently aiding a customer using Amplify in their environment. We have come across two questions/issues that I would like to share:

(Error) Doubled Feedback in Analytics:

For Teams posts, reactions seem to be doubled in analytics. For instance, a post will have 13 thumbs and 2 hearts - in analytics, this will read as 30 positive feedbacks. This seems to happen consistently across several Teams posts. Has anyone encountered this before?

(Question) Integrating Amplify content into SharePoint Newsflows

My customer is using SharePoint page details (such as "news type") to determine to which feeds a post will play out. Amplify does not allow altering site details when creating a SharePoint post. Thus, posts need to be edited after posting to ensture the flow is triggered.

Is there some way around this? Are there other way to solve this?

Appreciate any thoughts :).