Windows 11 video issue

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Occasional Visitor

Had to go back to windows 10.    Video conferencing with Teams and Zoom video constantly locks up.  Can't watch shared screen or video of person.  Also watching a youtube video or facebook streaming video quality very bad and hangs very often.  Just switched back and now working great again on windows 10 so def an 11 issue.  I'm on an alienware m15 r2 laptop bios version 1.8.1.   i7-9750h processor.  Nvidia geforce rtx 2060 with latest drivers.

 

4 Replies

@MitchLPrice That sounds like the same problem I'm having. YouTube videos start at very low quality such as 360p. When I select a higher resolution such as 720p I get significant buffering. At 2160p buffering is so bad it can take an hour to get through a 3 minute 4K video. This problem has been evident since I upgraded to Windows 11 Beta several weeks ago.

 

This problem does not happen on my ASUS 4K laptop running Window 10 on the same wired network.

 

This YouTube problem is the same on Chrome, Edge and Firefox.

 

Windows 11 Pro build 22000.194

Network 50mbps down, 20 up.

 

 

@MitchLPrice 

I am having this issue too.  Any updates on how to resolve?

I don't have a fix, but do have a workaround I found elsewhere in this forum.
Change connection from LAN to WiFi. Weird but it works.
My system is a Dell. I spent hours working with Dell but to no avail. Clearly a Microsoft problem.
Thank you Sir_Gregory. I was able to get this issue resolved by using the Killer Network App and raise the priority of both Zoom and Teams. Saw that suggestion on Redit. Shouldn't have been necessary, but it worked.