SOLVED

Windows 11 Right click context menu crashes File explorer

New Contributor

When I give a copy command from context menu by right click on any folder and then I right click on destination folder to open context menu so that I can paste but it results into FILE EXPLORER crash.

Here is the video recording https://watch.screencastify.com/v/cSHxS7N7evVE5PDhV3eO

 

If I give copy past command by short cut e.g. ctrl+c & ctrl+p then everything works fine. 

OS Name Microsoft Windows 11 Home Single Language
Version 10.0.22000 Build 22000

Some Logs

Log Name:      Application
Source:        .NET Runtime
Date:          11/16/2021 1:30:40 PM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Mubasher
Description:
Application: explorer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFE76B4E835
Stack:

 

Log Name:      Application
Source:        Application Error
Date:          11/16/2021 1:30:40 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Mubasher
Description:
Faulting application name: explorer.exe, version: 10.0.22000.120, time stamp: 0xe846e749
Faulting module name: shcore.dll, version: 10.0.22000.71, time stamp: 0xd40bc30a
Exception code: 0xc0000005
Fault offset: 0x000000000002e835
Faulting process id: 0x1d5c
Faulting application start time: 0x01d7dac1f8544326
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\System32\shcore.dll
Report Id: b0f77c5c-2303-4904-bc1e-26c21010991b
Faulting package full name: 
Faulting package-relative application ID: 
Log Name:      Application
Source:        Windows Error Reporting
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-11-16T08:30:42.9679157Z" />
    <EventRecordID>5304</EventRecordID>
    <Correlation />
    <Execution ProcessID="5720" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Mubasher</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>explorer.exe</Data>
    <Data>10.0.22000.120</Data>
    <Data>e846e749</Data>
    <Data>shcore.dll</Data>
    <Data>10.0.22000.71</Data>
    <Data>d40bc30a</Data>
    <Data>c0000005</Data>
    <Data>000000000002e835</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8b574ff7-e190-4ea3-b7b1-b01b5a8f6ceb.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6ff9e54e-9c84-4776-a063-b179e9c853d9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.08a6edd2-f64f-4b37-91f7-0a98b1b42bac.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e8567146-c2d4-416f-a63f-cea220e01def.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4ee2efae-a63c-4e9d-8352-7282583cd2ce.tmp.txt
\\?\C:\Users\G8\AppData\Local\Temp\WER.0de985e7-4d94-4210-b892-690077e03bda.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_1f60749f6f401eadb21b0219d2448f69283a46a_f0d6a280_cab_b748587b-0971-4ef4-a734-d84d63e48e48\memory.hdmp</Data>
    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_1f60749f6f401eadb21b0219d2448f69283a46a_f0d6a280_cab_b748587b-0971-4ef4-a734-d84d63e48e48</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>b0f77c5c-2303-4904-bc1e-26c21010991b</Data>
    <Data>4</Data>
    <Data>
    </Data>
    <Data>0</Data>
  </EventData>
</Event>



4 Replies

@iainsw47 It appeared to me a bug in .Net runtime, But I don't know where to report other then this community site.

best response confirmed by mubasherusman (New Contributor)
Solution

@mubasherusman 

 

I was able to fix this issue with the right click file explorer crash by turning off "context menu" items. I used shexview, https://www.nirsoft.net/utils/shexview.html run shexview, in the options, disable all microsoft so it will only show the 3rd party extensions. Disable "context menu" items and reboot. That should fix the issue. I was able to go back and turn most of my context menu items back on after and Windows 11 is fixed now!

@RobertS1963 Hey Man, Thanks for the tip. It worked. I don't know which third party extension was causing problem but after disabling all the third party extensions Copy paste is now working.