Windows 11 fails to Wake Up from Sleep mode and freeze if sleep mode is off

%3CLINGO-SUB%20id%3D%22lingo-sub-2958859%22%20slang%3D%22en-US%22%3EWindows%2011%20fails%20to%20Wake%20Up%20from%20Sleep%20mode%20and%20freeze%20if%20sleep%20mode%20is%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2958859%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3ERecently%20I%20upgraded%20to%20Windows%2011%20in%20my%20HP%20Spectre%20x360%2C%20after%20the%20update%20I%20notice%20several%20major%20issues%2C%20like%3A%3C%2FP%3E%3CP%3E1.%20When%20my%20laptop%20goes%20to%20sleep%20mode%20(due%20to%20long%20time%20inactivity)%2C%20it%20is%20unable%20to%20wake%20up%20by%20pressing%20almost%20all%20possible%20keys.%20So%20I%20need%20to%20force%20shut%20down%20my%20laptop%20and%20start%20again.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E2.%20To%20prevent%20this%20problem%20I%20just%20stop%20the%20sleep%20mode%2C%20then%20I%20face%20another%20problem%2C%20after%20a%20certain%20time%20of%20inactivity%20the%20screen%20is%20frozen%20and%20I%20can't%20fix%20the%20problem%20without%20forceful%20shut%20down%20of%20the%20laptop%20and%20restarting%20again.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20laptop%20is%20brand%20new%20having%2016GB%20of%20RAM%2C%201TB%20of%20SSD%2C%20Intel%20Iris%20XE%20graphics%20card%20as%20config%20and%20does%20not%20have%20so%20many%20apps%2Fprocesses%20run%20in%20the%20background%2C%20so%20I%20must%20assume%20this%20is%20a%20problem%20of%20Windows%2011%20itself%2C%20not%20my%20laptop.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20can%20I%20do%20to%20fix%20the%20issue%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2961000%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%2011%20fails%20to%20Wake%20Up%20from%20Sleep%20mode%20and%20freeze%20if%20sleep%20mode%20is%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2961000%22%20slang%3D%22en-US%22%3ESame%20problem%20with%20my%20Desktop%20and%20laptop%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2964731%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%2011%20fails%20to%20Wake%20Up%20from%20Sleep%20mode%20and%20freeze%20if%20sleep%20mode%20is%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2964731%22%20slang%3D%22en-US%22%3EI%20was%20facing%20similar%20issue%20where%20only%20my%20mouse%20cursor%20was%20appearing%20after%20wake%20up%20and%20rest%20screen%20was%20black.%20Now%20after%20switching%20to%20dev%20channel%20and%20installing%20(22499.1010%20rs_prelease)%20I%20do%20not%20encounter%20the%20wake%20up%20issue%20anymore.%20Worth%20trying%20if%20that%20works%20for%20you%20too..%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2978370%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%2011%20fails%20to%20Wake%20Up%20from%20Sleep%20mode%20and%20freeze%20if%20sleep%20mode%20is%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2978370%22%20slang%3D%22en-US%22%3EI'm%20having%20this%20exact%20issue%20too.%20Little%20white%20cursor%20on%20a%20blank%20screen.%20I%20can%20repro%20100%25%20once%20my%20Surface%20Laptop%203%20goes%20to%20lock%20screen%2C%20I%20hit%20the%20power%20button%20to%20sleep%20and%20it%20happens%20every%20time.%3CBR%20%2F%3E%3CBR%20%2F%3EGood%20tip%20on%20the%20pre-release%2C%20maybe%20i'll%20give%20that%20a%20shot.%20thanks.%3C%2FLINGO-BODY%3E
Visitor

Hi,

Recently I upgraded to Windows 11 in my HP Spectre x360, after the update I notice several major issues, like:

1. When my laptop goes to sleep mode (due to long time inactivity), it is unable to wake up by pressing almost all possible keys. So I need to force shut down my laptop and start again.

 

2. To prevent this problem I just stop the sleep mode, then I face another problem, after a certain time of inactivity the screen is frozen and I can't fix the problem without forceful shut down of the laptop and restarting again.

 

My laptop is brand new having 16GB of RAM, 1TB of SSD, Intel Iris XE graphics card as config and does not have so many apps/processes run in the background, so I must assume this is a problem of Windows 11 itself, not my laptop.

 

What can I do to fix the issue?

8 Replies
Same problem with my Desktop and laptop
I was facing similar issue where only my mouse cursor was appearing after wake up and rest screen was black. Now after switching to dev channel and installing (22499.1010 rs_prelease) I do not encounter the wake up issue anymore. Worth trying if that works for you too..
I'm having this exact issue too. Little white cursor on a blank screen. I can repro 100% once my Surface Laptop 3 goes to lock screen, I hit the power button to sleep and it happens every time.

Good tip on the pre-release, maybe i'll give that a shot. thanks.

@sps-gold I have the exact same problem with my new high end Asus ROG. i am not on preview channel so i can't install pre release ... do you know when that was released and ETA for prod?

 

I have the same problem. And this page can Fix it.
https://windows101tricks.com/fix-windows-10-black-screen-problem/

 

just turn off the option that highlight in the picture below.

Fast-Startup

hope this help. 

@whoispui I'll give it a try .. Hope it works but I believe the fix from MS for Windows 11 is the real issue/fix.

I face problem 1 on my Windows 11 PC, after sleep though I press any key windows remains frozen with a black screen or MS spotlight picture. Earlier in 2019 while I was using windows 10 I had the same issue, but it was fixed automatically after some windows updates.
I am also facing the same issue with my Dell, the above solution didn't worked for me