Windows 11 crashes when laptop sleeps

New Contributor

Hi,

 

I updated from windows 10 64 bit to windows 11 on my new Asus Laptop about a month ago.

Everything was fine. Then I installed some more updates about 2 weeks ago and since then I am having a problem.

Whenever my laptop falls asleep after 15 minutes of inactivity, my laptop crashes, when I come back after 20 minutes or so I find the laptop has crashed, with power light blinking, or sometimes the screen is off and the fan is running very loud. The laptop does not respond and wake up, I have to force shut it down and have to restart.


This is causing me issues I am losing work and I use this laptop for my work.

I have updated my bios and still same. I have contacted Asus and they have said it looks to be a windows issue and to contact windows.

 

Below is list of updates that have been installed on my machine recently.

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I have attached a doc showing my laptop's system information.

 

Please can someone help me. Has anybody else experienced this issue? is there a fix for it?

1 Reply
hi, same issue on Asus TUF Gaming FX505GE. No solution for that at moment. :(