01-24-2020 04:04 AM
01-24-2020 04:04 AM
I can't get widgets working on the 6.0 launcher.
Some work eg Bing but most don't. The widget says "Sorry, there was a problem loading this widget"
I have tried deleting and replacing the widget but its always the same.
I am on a Pixel 2XL with Android 10
01-27-2020 11:18 AM
@Ian Dixon I'm with you on this and it has been going on for over 3 weeks now. I have been using Nine Email and they have been trying to help me through log analysis but noting we have done helps. I wish MS would respond to this issue and issue an update. There seems to be plenty of widget update related issues in their in-app feedback form....which doesn't work for me either so I cannot chime in there.
My issue is like yours. I can reboot or hit the widget settings and *sometimes* it will update once but then stops, not revealing any new email or appointments. The widgets typically only load 4 messages, with each possible message below that just stating 'loading'. I performed all of the steps the OP tried, and much more, including power management for all related apps, removing Sophos Intercept X and clearing of data in all related apps. Even uninstalled Nine and reinstalled to no avail. I think other widgets are having a problem updating too, but that is hard to perceive as email is really the only thing I have that supposed to update frequently.
08-02-2020 02:53 AM
08-11-2020 09:37 AM
Ok @Ann_Yao_680 I tried several things and these are the findings:
Nine widget buttons shortcut to different accounts on nine do not work nor have updated count on new emails, but:
- if I enter nine throug standard app icon, and press back button on android, badges get updated
- furthermore widget buttons start working and access the correct account.
- but if in nine app and I press home button (guiding android to microsoft launcher) then widget buttons do nothing after pressing them
08-12-2020 02:35 AM