Surface Pro unresponsive touchscreen and Windows Hello

New Contributor

Hello,

 

closing the type cover on a locked screen will make the touchscreen unresponsive and deactivate Windows Hello. Flipping the type cover, entering the PIN or Password and then restarting will solve the issue temporarily until you close the type cover again. Reinstalling Win 11 or drivers won't solve the issue. Only going back to Win 10 helps.

1 Reply