Restoring Launcher Back Up Error

New Contributor

Recently I wiped my phone and took back up of the launcher - Microsoft Launcher to restore after resetting my phone.

 

However when I am trying to restore the back up it is throwing an error which says, "Please try again, or contact support quoting the error message. The back up you're trying to restore requires a more recent version of Microsoft Launcher. Please update your current version of Microsoft Launcher and try again."

 

However I have updated the launcher to the latest version.

 

4 Replies
Hi, what's your current version?

@Ann_Yao_680 

 

Latest version - 5.11.5.56362

Hi, please wait to update to v6, then you could restore normally, thanks!

Ok thanks.

 

When is it going to update to V6?