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Frequent Contributor

I've had this message in the beta for two weeks now, I am signed in so I'm guessing this is a bug.

V 5.8.0.54026

107 Replies
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Hi, thanks for your report! We are looking at it. Please stay tuned, thanks!
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@Annihilator27 I was getting that a lot too - both on my phone and on my PC. Turns out someone was screwing around in our IT department...

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@Annihilator27 @RG_Durishin Hi, Have you changed your system time? Could you please send an email to microsoftlauncherfb@microsoft.com? We will assist you there. Thanks!

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@Annihilator27 Did you log in Microsoft account/Work and school account?

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@hongli_baiJust the Microsoft account. Problem is still going on as of V 5.8.0.54036

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@Annihilator27 Thanks for your reply. Calendar on this statue, 1. whether other features(Task, document, Notes) are working well ?  2. Could you have repro steps?

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@hongli_baiEverything works fine, It's just the annoying calendar message that wont go away. As for reproduce, The message is always there and has never went away. So there is nothing to reproduce.

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I have the exact same behaviour (Everything works fine but message stays).
The only observation I have it started for me after installing the Microsoft Authenticator and enabling my microsoft account for 2 factor authentication.

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@Annihilator27 Are you sign-in with your personal account (sth like @outlook.com) or work account ( sth like @Contoso.com)? If your account has recently changed with a new password, then it requires to sign in again as informed

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@Edison_X  Im signed in under my outlook and no new password, As I've hinted at this is a bug. Nothing has changed with my account. This only started with an update a couple of updates ago.

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@Ann_Yao_680I sent an email to that address almost a week ago and still haven't had any contact from support. This bug is still going on as of V 5.8.0.54040

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I'm getting the same also. I have both a personal and a school account connected. Whenever the message appears it seems to have forgotten the school account but as soon as I hit sign in it re-connects (without needing a password) and works for a short while. Nothing else has changed; just the more recent Launcher betas
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@r1chmay Could you send the issue to the email "microsoftlauncherfb@microsoft.com>" and help us to find the root cause?

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@hongli_baiand @r1chmay  I will email that address again because they still haven't gotten back to me about support. Let me know if they contact you or not.

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@Annihilator27 @r1chmay  Sorry for the delay. We are producing a new build to troubleshoot this issue. Once we finish it, we will connect with you through your email. Could you please tell us whether you

could sync data in other features like Todo/Notes?
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@Ann_Yao_680  I don't use todo or notes but everything else in the launcher works fine.

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having the exact same issue, mine only started having the red text "Your Calendar account information has changed Sign in again to update your calendar events" after updating to V 5.8.0.54040 like 10-12 hours ago.

Sign in & out, restart launcher, restarting phone doesn't help. Anyone tested resetting launcher?
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Still getting the bug as of 5.8.1.54047

To answer the poster above, I have also tried uninstalling,restarting etc.