Microsoft Launcher randomly freezing my phone's home screen

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New Contributor
Ive had this bug for a while first on my S10 and then my S20 where the launcher will suddenly make it so I am unable to click any of the icons on my home screen. In order to fix this issue I have to go into settings and force close the Microsoft Launcher app for it to restart and fix itself. Unsure what this bug is but it's been around for a while so any work towards fixing it would be much appreciated as I enjoy using this launcher otherwise.
5 Replies
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Hi, if you wait for a while, does it back to normal?
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Not that I'm aware but I usually correct the issue by force closing the launcher right away as it is frustrating to use when I can't access the home screen.
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Any other ideas on how to resolve this issue?

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Could you please send us a performance report through the following steps: Launcher settings-Help and feedback-Troubleshoot-Laggy and unresponsive-Run test?
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