Microsoft Launcher on Android Not Backing Up Direct Dial Widgets

Occasional Visitor

I had this problem on my Pixel 5 using Android 11 and Android 12.  It appears when I do a major operating system upgrade, I lose the direct dial widgets I created within the launcher and they are not saved in the backups that I run and store on my device storage.  I upgraded to Android 12 yesterday (October 23) and I had to recreate all of my direct dial widgets.  Before I did, I went out to the latest backup I had on file and restored it and still, the widgets did not appear.  This is the second time I have done this and I really do not want to do it again.  What is wrong and how do I avoid it?

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