Massive Battery Drain on both 5.5 & 5.6 Beta

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New Contributor

Experiencing massive battery drain from MS Launcher. Has been occurring with both 5.5. Joined the beta and now on the latest 5.6 beta the issue persists. I had not been using MSL before 5.5. Appears to occur after visiting the Your Feed page. Latest Launcher version had been installed for approximately 10 hours but I had not visited the feed as yet. I thought this had cured the same battery drain I was experiencing with 5.5.

 

Feed is using News and Glance but not Timeline. As soon as the feed was opened MSL appeared to start eating battery and does not stop after leaving the feed. Restarting the phone has no effect nor does disabling the News and Glance sections. Running the inbuilt troubleshooter on both 5.5 & 5.6 states the issue is not related to the Launcher. Setting the phones assistant to Google or Microsoft does not effect the issue. Phone is an LG V40 on Pie.

 

Before and after shot of the battery usage attached. Cheers.

 

6 Replies
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@Jurisprudent 

Hi,

 

Thanks for your feedback!

 

Could you please send us a CPU report through the following steps: Launcher settings-Help and feedback-Troubleshoot-Fast battery drain-Run test

 

Thanks for your help!

Microsoft Launcher Team

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@Ann_Yao_680 Thanks for the reply and apologies for my ignorance here as I've only just joined the beta. Once I run the fast drain troubleshooter how do I submit the report or does it do it automatically? Thanks.

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Same problem +1
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Yes, after you follow the above steps, we will receive your report.@Jurisprudent 

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Still same problem; Android claims Microsoft Launcher used 30% battery in 30 minutes of active time. The troubleshooter says the problem is not with the Launcher.
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Exactly. That's exactly it. Consumption has skyrocketed in the latest versions.