SOLVED

LG V60 Dual Screen issues

%3CLINGO-SUB%20id%3D%22lingo-sub-1502104%22%20slang%3D%22en-US%22%3ELG%20V60%20Dual%20Screen%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1502104%22%20slang%3D%22en-US%22%3E%3CP%3EIs%20the%20launcher%20dual%20screen%20tested%20and%20ready%3F%20I%20just%20picked%20up%20LG%20V60%20Dual%20Screen%20and%20I%20keep%20losing%20everything%20on%20my%20Home%20screen.%20I%20can't%20pinpoint%20why.%20I%20have%20to%20resort%20to%20restoring%20every%20time%20it%20happens.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1502449%22%20slang%3D%22en-US%22%3ERe%3A%20LG%20V60%20Dual%20Screen%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1502449%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20thanks%20for%20your%20feedback!%20Could%20you%20please%20tell%20us%20your%20launcher%20version%20and%20android%20version%3F%20Do%20you%20have%20any%20repro%20steps%3F%20will%20it%20disappear%20when%2C%20for%20example%2C%20upgrading%20our%20launcher%2C%20or%20restarting%20your%20phone%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1502788%22%20slang%3D%22en-US%22%3ERe%3A%20LG%20V60%20Dual%20Screen%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1502788%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F271757%22%20target%3D%22_blank%22%3E%40Ann_Yao_680%3C%2FA%3E%26nbsp%3Bthanks!%3C%2FP%3E%3CP%3ELauncher%20-%206.2.200602.89140%3C%2FP%3E%3CP%3EAndroid%2010%20Kernal%20version%204.19.81%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20think%20the%20most%20common%20case%20is%20attaching%20the%20dual%20screen%20but%20I've%20seen%20others%20too.%20It's%20too%20inconvenient%20to%20restore%20Launcher%20when%20it%20happens%20so%20for%20not%20I%20decided%20not%20to%20attach%20the%202nd%20screen%20until%20it%20gets%20sorted%20out.%20I%20hope%20soon.%20I'd%20not%20want%20to%20switch%20to%20another%20launcher%20unless%20I%20have%20no%20choice.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1503718%22%20slang%3D%22en-US%22%3ERe%3A%20LG%20V60%20Dual%20Screen%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1503718%22%20slang%3D%22en-US%22%3EHi%2C%20thanks%20for%20your%20reply!%20Please%20try%20our%20latest%20build%206.2.200602.89191%20to%20verify%20whether%20the%20issue%20will%20be%20resolved.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1789325%22%20slang%3D%22en-US%22%3ERe%3A%20LG%20V60%20Dual%20Screen%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1789325%22%20slang%3D%22en-US%22%3ECan%20you%20tell%20me%20how%20to%20fix%20my%20dual%20screen%20issue%3F%20It%20stays%20black%20and%20tells%20me%20%22please%20use%20after%20attaching%20dual%20screen%22...%3C%2FLINGO-BODY%3E
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New Contributor

Is the launcher dual screen tested and ready? I just picked up LG V60 Dual Screen and I keep losing everything on my Home screen. I can't pinpoint why. I have to resort to restoring every time it happens.

4 Replies
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Hi, thanks for your feedback! Could you please tell us your launcher version and android version? Do you have any repro steps? will it disappear when, for example, upgrading our launcher, or restarting your phone?

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@Ann_Yao_680 thanks!

Launcher - 6.2.200602.89140

Android 10 Kernal version 4.19.81

 

I think the most common case is attaching the dual screen but I've seen others too. It's too inconvenient to restore Launcher when it happens so for not I decided not to attach the 2nd screen until it gets sorted out. I hope soon. I'd not want to switch to another launcher unless I have no choice. 

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Best Response confirmed by Dziku (New Contributor)
Solution
Hi, thanks for your reply! Please try our latest build 6.2.200602.89191 to verify whether the issue will be resolved.
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Can you tell me how to fix my dual screen issue? It stays black and tells me "please use after attaching dual screen"...