Launcher/Your Feed/News - Error trying to email a news article

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New Contributor

When in the News section, and have opened an article, I tap on the email icon, and receive the error message "Connect to a network and try again". This happens on any article I try. I am connected to a network, because the article comes up. Am I doing something wrong?

5 Replies
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Hi, could you please tell us your launcher version and device type? A screenshot of the prompt will be appreciated!
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@Ann_Yao_680 

Launcher version is 5.11.5.56362 running on a Pixel 3 with Android 10. Screenshot with message is attached. Please advise, thanks.

Launcher Screenshot_20200518-091858.png

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@Ann_Yao_680 

 

Is the screenshot I provided enough to explain the issue?

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@Ann_Yao_680 

Just updated to 6.2.200602.89191 and still have the issue. The text of the error now reads "Check your network and retry". Please advise.

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Ok, got you. We will look at it and get back to you once we have some progress. Thanks!