Computer driver problem after upgrading from Windows 10 to Windows 11

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Occasional Visitor

I experienced printing and scanning problem using Brother printer DCP-1610W after upgrading Windows 10 to Windows 11

 

So, I checked the device and printer by doing the following:

 

I clicked control Panel; hardware and sound; and devices and printers

I clicked on my notebook model icon LAPTOP-VDNCIC-C8

I saw a error icon on this notebook icon and right clicked on troubleshoot

 

Then, I got the following error messages:

 

Select a device to troubleshoot

The devices shown below have errors

USB scanner device has a driver problem

SCSI scanner device has a driver problem

USB scanner device has a driver problem

USB scanner device has a driver problem

 

When I clicked on one of the above error messages (the "next" button), the troubleshoot said it cannot identify the problem.

 

Please advise how to fix this scanner driver problem.

 

Thanks,

 

Donny

 

 

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