Bluetooth earphones doesnt work in Windows 11

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New Contributor

I am in the latest build of windows 11. I don't remember connecting my bt earphones earlier so i cant really say if its special to this build. At first bluetooth earphones were showing in audio level settings but there were no sounds. So i ran audio troubleshoot. It didnt fix it, instead earphones started not showing as audio devices. And yes my earphones are working on another device

64 Replies

@fordprefect I have the same problem. I have a Haylou GT1 headset that worked perfectly with all Windows 10 updates and with my other devices; however, now with Windows 11 they do not sound. They manage to sync but don't make any sound and the troubleshooter tells me they are working properly.

Same headset & same problem @carlos3344 

Hello . I have a problem with my headset haylou gt1 . I have done many ways such as Turning off audio enhancements also test the sound in audio enhancements but i didn't hear anything (rarely i heard but after restarting and many ways I tried).I uninstalled Bluetooth and audio drivers of haylou gt1 and update driver. but nothing has changed . some times I face with this error in speaker properties(the device you are configuring has been removed ) .I am sure that this headset can play sound and music in phone. i recently upgrade my windows to 11.and this problem happened after that . please help me fix this problem

Same headset and same problem
Anyone have solution? I try so many way but it can work on win 11. I have same problem and same headset.
I have the same problem! really why?!
SAME PROBLEM. PLEASE MICROSOFT FIX THIS

Same problem but with Tozo T12, worked fine on Windows 10 and still works on tablet and phone. Very annoying. Will pair via bluetooth and looks fine but no sound no matter what I do. I have a bluetooth LEVIN headset that works just fine, I get sound from those but the quality is bad. 

SAME. I notice if i join a discord channel and then connect the earphones, it works fine. But it stopped working the time I close discord

@Ajelandro_19  Yess!!! I didnt know that. But the audio feels like that phone calls, it's not the true stereo sound i guess. But is a good point to them figure out what is going on

I have the same problem. Isnt this a microsoft forum? Why its not fixed yet? I thought that some expert from microsoft will apear and solve this problem, but i seems to me that you just dont want to help us Microsoft. At least it looks like that. Please fix it, i cant use my earphones and its frustrating.@fordprefect 

I found a temporary solution.

NOTE: The sound quality is bad and sometimes you should do it many times until it works but if you don't have any other way try this.

1. Right-click on "This PC" and click "manage".
2. Click "Device Manager" open "Bluetooth" list.
3. Disable "Haylou-GT1 Avrcp Transport" and "Haylou-GT1".
4. Turn off the bluetooth and then turn it on again.
5. Now enable only "Haylou-GT1".
6. You should find Haylou-GT1-Hands-free in the volume select it and it will work.

Thank you, i have found it helpful, i am just sad that it doesnt work the way it is suposed to, i think they should fix it soon, because these are one of the most popular earphones in my Czech Republic which i am from so....@Ameer5CT 

Does anyone have bluetooth headphones that DO work with Windows 11?

@JulieLyn  - I was able to get my levin BT headset working but the sound quality is bad. I cannot get my TOZO T12's to work.

Yeah, I have INSMY C30 (Bluetooth Speaker) and it works without any problem.

The problem we had is with the driver of some headsets.
And that is worst, cuz maybe Microsoft will never know about the problem.
this topic has already almost 2k views... Maybe they fix, maybe not ahahaha. Shit i really wanna use my haylou again =((
I hope that too :pensive_face: