Bad connection in Bluetooth headset and without any sound

New Contributor

Hello . I have a problem with my headset haylou gt1 . I have done many ways such as Turning off audio enhancements also test the sound in audio enhancements but i didn't hear anything (rarely i heard but after restarting and many ways I tried).I uninstalled Bluetooth and audio drivers of haylou gt1 and update driver. but nothing has changed . some times I face with this error in speaker properties(the device you are configuring has been removed ) .I am sure that this headset can play sound and music in phone. i recently upgrade my windows to 11.and this problem happened after that . please help me fix this problem

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