accessibility permissions is turned off

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Occasional Visitor

a few issue sI am having with launcher.

We all have Android devices.
My phone is a Oneplus 6T

1. I am no longer getting time requests from one of my kids (from his PC), they are just not coming to my phone or showing at all in Launcher, but it works for my wife on her phone, the requests also come to my PC.

2. In Microsoft launcher it says that accessibility permissions are turned off, but when I check on my sons device, they are enabled.
I have tried many times to disable and re-enable, but it makes no difference.

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