Unable to Access Outlook web Portal & encountering issue with Temporary Exchange Mailbox in Outlook

%3CLINGO-SUB%20id%3D%22lingo-sub-1784229%22%20slang%3D%22en-US%22%3EUnable%20to%20Access%20Outlook%20web%20Portal%20%26amp%3B%20encountering%20issue%20with%20Temporary%20Exchange%20Mailbox%20in%20Outlook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1784229%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20I%20try%20and%20log%20into%20the%20Outlook%20web%20portal%20I'm%20greeted%20by%20this.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CPRE%3EcId%3A%209BA530250A2C485E9C29718E60F5C519%0Aapp%3A%20Mail%0Ast%3A%20500%0Areqid%3A%20null%0Awsver%3A%20null%0Aefe%3A%20CH2PR20CA0022%2C%20CH2PR20CA0022%2C%20CH2PR20CA0022%0Aebe%3A%20DM6PR18MB3602%0Aet%3A%20ServerError%0Aesrc%3A%20StartupData%0Aerr%3A%20Microsoft.Exchange.Data.Storage.MailboxInfoStaleException%0Aestack%3A%20Microsoft.Exchange.Data.Storage.DatabaseNotFoundException%0Ats%3A%202020-10-15%2015%3A35%3A20Z%3C%2FPRE%3E%3CP%3EI've%20been%20encountering%20the%20issue%20described%20in%20this%20post%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F3197025%2Fyour-mailbox-has-been-temporarily-moved-on-microsoft-exchange-server%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F3197025%2Fyour-mailbox-has-been-temporarily-moved-on-microsoft-exchange-server%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20idea%20whats%20going%20on%3F%20This%20is%20actually%20my%20first%20day%20using%20M365.%20Is%20this%20an%20outage%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

When I try and log into the Outlook web portal I'm greeted by this.

 

cId: 9BA530250A2C485E9C29718E60F5C519
app: Mail
st: 500
reqid: null
wsver: null
efe: CH2PR20CA0022, CH2PR20CA0022, CH2PR20CA0022
ebe: DM6PR18MB3602
et: ServerError
esrc: StartupData
err: Microsoft.Exchange.Data.Storage.MailboxInfoStaleException
estack: Microsoft.Exchange.Data.Storage.DatabaseNotFoundException
ts: 2020-10-15 15:35:20Z

I've been encountering the issue described in this post 

https://support.microsoft.com/en-us/help/3197025/your-mailbox-has-been-temporarily-moved-on-microsof...

 

Any idea whats going on? This is actually my first day using M365. Is this an outage?

 

 

 

1 Reply
Hi,
You've posted your topic in "Cortana" community,
You can click/tap on Community Hub (shown at the top of every page) -> Browse All Community Hubs to view the full list of all product related Hubs.

Outlook Community Hub:
https://techcommunity.microsoft.com/t5/outlook/ct-p/Outlook