Cortana fundamentally broken?

Occasional Visitor

Mrs C used to be able to launch apps but somewhere in the update process this functionality has been hobbled. If this is intentional by Microsoft we can live with it - but at least say so. If its something being worked on, at least say so...
I have sight impaired customers who had previously relied on Mrs C to carry out basic functions to open apps - they are no longer able to use the product and have started asking for alternative solutions to Mrs C - including switching platform.

Any update please (from anyone)?

 

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