Can not add a child to my family.

%3CLINGO-SUB%20id%3D%22lingo-sub-2026006%22%20slang%3D%22en-US%22%3ECan%20not%20add%20a%20child%20to%20my%20family.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2026006%22%20slang%3D%22en-US%22%3ENo%20matter%20what%20way%20I%20do%20it%20I%20can%20not%20add%20a%20child%20account%20to%20my%20family.%20Wether%20it%E2%80%99s%20online%20or%20on%20the%20xbox%20it%20always%20gives%20me%20an%20error.%3CBR%20%2F%3ETraceId%3A%20tOFrkI5pEkSZkNQK.39.61.5%3CBR%20%2F%3EThat%20to%20be%20specific.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2132152%22%20slang%3D%22en-US%22%3ERe%3A%20Can%20not%20add%20a%20child%20to%20my%20family.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2132152%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3Eplease%20contact%20Microsoft%20support%3A%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2F%3C%2FA%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E
Occasional Visitor
No matter what way I do it I can not add a child account to my family. Wether it’s online or on the xbox it always gives me an error.
TraceId: tOFrkI5pEkSZkNQK.39.61.5
That to be specific.
1 Reply
Hi,
please contact Microsoft support:
https://support.microsoft.com/