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Microsoft

September Edition Sections:

  • Highlighted 
  • Microsoft Ignite
  • Microsoft Teams - IT Admins & Planning
  • Microsoft Teams - End Users & Champions
  • Other M365 Topics
  • Security & Azure AD
  • Blogs of Interest

 

Highlighted

 

Remote Working Federal Training

The Microsoft Federal Customer Success team has been working hard to provide remote working skilling and instruction to our customers working remote on the following topics:

  • Teams Fundamentals: High-level Teams overview
  • Productivity in Teams: Best practices for using Teams
  • App Integration: Microsoft & 3rd Party apps that be utilized in GCC
  • Smart Meetings: Using meetings in Teams to their full potential
  • Live Events: Hosting virtual events up to 10K+
  • Best Practices: Various topics based on feedback

Below is a schedule of upcoming events. Join all sessions at https://aka.ms/LearnTeamsforGov (we will use the same links daily to host the sessions). Feedback will be available during each session.

Date

1-2pm (EST)

Thursday September 3, 2020 Teams Fundamentals focus on Structures and Channel Management
Tuesday September 8, 2020 App Integration with Teams
Thursday September 10, 2020 Smart Meetings with Teams
Tuesday September 15, 2020 Teams Fundamentals
Thursday September 17, 2020 Productivity in Teams
Tuesday September 22, 2020 Teams Live Events
Thursday September 24, 2020 Teams Fundamentals with Emphasis on Best Practices
Tuesday September 29, 2020 App Integration

Above times don't work? Check out our on-demand recordings of previous sessions.

 

Microsoft 365 Adoption Portal

Microsoft recently announced its launch of a comprehensive adoption portal. Here you'll find numerous resources, including: Adoption Guides in flipbook format, Day in the Life training cards, Links to key scenario guidance such as enabling remote work and virtual events, Links to our newly expanded Microsoft 365 Champion program information, Microsoft 365 learning pathways overview, and more.

 

Microsoft Teams: Master working from home

Working from home offers the opportunity to maintain your workflow while allowing flexibility in how and where you get your work done. Shifting to a remote worker status can be an adjustment as you look for ways to balance home and work life, maintain focus and be fully productive. Microsoft Teams can help you stay connected to your team while providing access to all of the tools and resources you need to get your work done. Join us to learn tips that can help set you up for success as you transition into a 'work from home' scenario. During this session, we'll share: (1) Guidance for setting up your home environment for work, (2) Best practices for maintaining your workflow while working at home, (3) Tips for staying connected to your team while remote, and (4) Insights for effectively supporting a remote team.

 

Microsoft Ignite

Enabling Remote Work with Microsoft Teams: Microsoft Ignite 2020 Pre-Show

When: Tuesday, September 15, 2020 at 9:00am PT | The recent shift to remote, hybrid and on-premise work has IT professionals across every industry looking for more solutions and support for deploying Microsoft Teams. That’s why we’re excited to launch this new live webcast series. In this special episode, you’ll get a preview of what’s coming up at Microsoft Ignite. Hear about upcoming sessions you don’t want to miss, as well as new resources that will help you make the most of your experience. Be sure to add this event to your calendar!

 

Enabling Remote Work with Microsoft Teams: Microsoft Ignite 2020 Wrap-Up Part 1

When: Wednesday, September 23, 2020 at 9:00am PT | The recent shift to remote, hybrid and on-premise work has IT professionals across every industry looking for more solutions and support for deploying Microsoft Teams. That’s why we’re excited to launch this new live webcast series. Join us for a wrap-up of day 1 at Microsoft Ignite. You’ll hear all the highlights and we’ll talk about what’s coming up on day 2. Be sure to add this event to your calendar!

 

Enabling Remote Work with Microsoft Teams: Microsoft Ignite 2020 Wrap-Up Part 2

When: Friday, September 25, 2020 at 9:00am PT | The recent shift to remote, hybrid and on-premise work has IT professionals across every industry looking for more solutions and support for deploying Microsoft Teams. That’s why we’re excited to launch this new live webcast series. Join us for a complete wrap-up of day 1 and 2 at Microsoft Ignite. You’ll hear all the highlights and talk with product experts. Be sure to add this event to your calendar!

 

 

Microsoft Teams – IT Admins & Planning

New_UpgradeBanner.jpg

 

Microsoft Teams: Plan your upgrade (Start here!)

Discover everything you need to facilitate a successful upgrade to Teams. By the end of this workshop, participants will be able to: (1) Understand why a formal plan is crucial for upgrade success, (2) Identify the steps to the upgrade success framework, (3) Recognize common attributes of successful customers, and (4) Create and implement their own upgrade plan. The audience for this session is All (Business Sponsors, IT Admins, User Readiness/Change Manager, Project Lead).

 

Microsoft Teams: Identify your upgrade approach

Determine the most suitable approach based on your current Skype for Business implementation and upgrade goals. By the end of this workshop, participants will be able to: (1) Understand common scenarios and upgrade approaches, (2) Visualize the user experience for each approach, and (3) Determine the optimal upgrade approach for your organization.  IT Admins are the primary audience for this session.

 

Microsoft Teams: Implement your upgrade approach

Execute your defined upgrade approach as part of your formal upgrade plan. By the end of this workshop, participants will be able to: (1) Recognize the upgrade settings in your O365 tenant admin portal, (2) Understand technical tips and considerations for a successful upgrade, and (3) Apply the appropriate settings in the Portal to execute your upgrade. The primary audience for this session is IT Admins.

 

Microsoft Teams: Ready your end users

Design a user readiness strategy to help your users love and adopt Teams. By the end of this workshop, participants will be able to: (1) Recognize factors that influence user acceptance and adoption, (2) Define core value messaging for Teams in your organization, and (3) Outline your awareness, training and support activities. The audience for this session is: User Readiness/Change Manager.

 

Enabling Remote Work with Microsoft Teams: Microsoft Teams Security

When: Tuesday, September 8, 2020 at 9:00am PT | The recent shift to remote, hybrid and on-premise work has IT professionals across every industry looking for more solutions and support for deploying Microsoft Teams. That’s why we’re excited to launch this new live webcast series. Let’s talk security in Episode 3. The top challenge IT pros are facing right now is securing data. Join our product expert for a deep dive discussion on identity and authentication. Be sure to add this event to your calendar!

 

Teams Chalk Talk: Taking charge of AV quality experiences

Are you looking to ensure users have optimal experiences with meetings and voice capabilities in Teams? During this session, we’ll discuss tools, reporting and best practices to help you manage service quality -- from establishing a proactive  strategy to resolving common quality issues as they arise. We’ll build upon best practices from Teams experts and make it real with examples of common scenarios that may arise as your organization embraces meetings and voice capabilities in Teams. Join us for an expert-led workshop for guidance on key resources and actionable insights to manage audio and video quality with Microsoft Teams. Your users will thank you for it! After this session, you will be able to: (1) Define key service metrics and user experience factors for quality, (2) Recognize concepts and metrics in core tools and resources that help you assess usage and quality, (3) Identify key indicators of poor experience in common scenarios and relevant actions to address, and (4) Establish a proactive quality management strategy to ensure optimal user experience.

 

Teams Chalk Talk: So...you want to make calls with Microsoft Teams?

Are you ready to add PSTN calling capabilities to Microsoft Teams? Join Microsoft Teams Engineering subject-matter-experts as they demystify the options for adding PSTN calling to Teams, provide you with best practices for configuring calling options and show you how to monitor call quality. After this session, you will be able to: (1) Understand the history of voice services in Microsoft products, (2) Identify what calling options in Microsoft Teams are right for you, (3) Configure your calling options in the Teams admin portal, and (4) Monitor and use call quality tools in Teams.

 

Teams Chalk Talk: How to enable Teams for Firstline Worker engagement

Are you ready to start enabling Microsoft Teams as a single experience for productive conversations, smooth flow of information, simplified schedule management in a compliant and secure environment? This interactive workshop is designed to help you prioritize your starting scenario and develop a plan for a pilot for the tailored experience to suit the needs for your firstline co-workers. We’ll build upon best practices from Teams experts and make it real with examples from manufacturing, retail, hospitality, and transportation industries. Join us for an expert-led workshop for guidance on key decision points and implementation steps for digitally enabling your firstline workers with Microsoft Teams. In this workshop, you will learn: (1) How to identify scenarios that matter to your firstline workers and the best approach to implementing Teams from pilot to scale across your entire organization, (2) How to map scenarios to Microsoft Teams use cases, and (3) How to craft the right experience for your firstline workers in Teams by configuring apps and policies.

 

Microsoft Teams – End User & Champions

 

Get Started with Microsoft Teams

Whether you are switching from Skype for Business or brand new, join us to learn the basics of how to use Teams to chat with your colleagues and collaborate on projects. Through a series of live demonstrations and best practices, you’ll leave this session with everything you need to start using Teams. After this session, you will be able to: (1) Set up your profile and notifications in Microsoft Teams, (2) Use chat and calling for 1:1 and group conversations, sharing and collaboration in Microsoft Teams, (3) Schedule and conduct meetings in Microsoft Teams, and (4) Align your team and teamwork in Microsoft Teams.

 

Go Deeper with Microsoft Teams: Build collaborative workspaces in Microsoft Teams

Designed for those who are already familiar with Microsoft Teams, our 'Go Deeper' sessions offer insights and best practices. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. Explore ways to determine the best approach for creating workspaces for projects and workgroups. After this session, you will be able to: (1) Determine the best approach for your collaboration needs (chat versus teams & channels), (2) Create workspaces for your team to provide the best teamwork experience​, and (3) Determine best practices in Microsoft Teams​ to enhance productivity. Note: This session was previously called 'Learn tips for taking Microsoft Teams to the next level - Part 1'.

 

Run Effective Meetings with Microsoft Teams

Have you spent significant time and resources to prepare for a meeting and still felt it wasn't productive? Have you attended a meeting only to leave feeling like not much was accomplished? Join this class to learn how to make your meetings engaging, productive and effective. Microsoft Teams can help make your meetings worth showing up for. After this session, you will be able to: (1) Use Teams for your entire meeting experience, (2) Record your meeting, making it easy for those who couldn't attend to get caught up, (3) Keep important meetings at your fingertips by pinning them for easy access, and (4) Assess which audio and video devices are best for your meeting needs.

 

Integrate apps to do more in Microsoft Teams

Do you want to get more done in Teams? Receive targeted and timely updates? Access services directly through Teams? Apps let you complete tasks, receive updates and communicate. This session introduces you to the key activities needed to get started with adding applications, bots and connectors in Microsoft Teams today. Through a series of live demonstrations and best practices, you'll leave this session with everything you need to start using apps in Teams. After this session, you will be able to: (1) See how applications, bots and connectors can help you be more efficient while working in Teams, (2) Select an application, bot or connector for your workspace, (3) Install an application, bot or connector, and (4) Use an application, bot or connector in your workspace.

 

Microsoft Teams: Do more with apps

Join Microsoft Teams experts as we review how you can deploy commonly-used applications directly within Teams, enabling your users to work more efficiently and effectively by accessing everything they need in a single interface. This foundational workshop covers basic capabilities across app management and security. With over 400 out-of-the-box applications available (and growing), you're sure to find an app, or two, that your team can begin using today in Teams. After this session, you will be able to: (1) Identify suitable apps to meet the needs for your organization, (2) Recognize common attributes of successful app deployment, (3) Navigate security and compliance considerations for Teams’ apps, and (4) Determine the next steps to deploy an app to your environment.

 

Microsoft Teams: Master working from home

Working from home offers the opportunity to maintain your workflow while allowing flexibility in how and where you get your work done. Shifting to a remote worker status can be an adjustment as you look for ways to balance home and work life, maintain focus and be fully productive. Microsoft Teams can help you stay connected to your team while providing access to all of the tools and resources you need to get your work done. Join us to learn tips that can help set you up for success as you transition into a 'work from home' scenario. During this session, we'll share: (1) Guidance for setting up your home environment for work, (2) Best practices for maintaining your workflow while working at home, (3) Tips for staying connected to your team while remote, and (4) Insights for effectively supporting a remote team.

 

Microsoft Teams: Enabling Real-time Collaboration for Cross-functional Teams

How do you bring various stakeholders together across multiple teams to achieve your goal? Do you wish you could reduce the number of meetings or e-mails while still being able to solicit feedback, keep everyone informed, and get consensus? Join us to explore how to bring everything together in a shared workspace with Microsoft Teams. Learn how to chat, meet, share files, and work with other business applications to effectively engage others. This interactive 2-hour session will give you the opportunity to try it for yourself and test drive Microsoft Teams in a live cloud environment. A trained facilitator will guide you as you apply these tools to your own business scenarios and experience how they can work for you. Each session is limited to 12 participants, reserve your seat now.

 

Go Deeper with Microsoft Teams: Leverage pro tips and tricks for Microsoft Teams

Designed for those who are already familiar with Microsoft Teams, our 'Go Deeper' sessions offer insights and best practices. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. Learn tips and tricks for managing and organizing work and communications in Teams. After this session, you will be able to: (1) Leverage formatting best practices to help get your messages noticed (and responded to), (2) Easily find files, chats and projects, (3) Implement strategies to manage and organize your work, and (4) Simplify your workday. Note: This session was previously called 'Learn tips for taking Microsoft Teams to the next level - Part 2'.

 

Microsoft Teams: Seamless Collaboration with Microsoft 365

Are you still sending an e-mail with an attachment to your teammates when you want to collaborate on a file? How fast do they respond? How do you know if they are working on the file? How do you manage version control? With Microsoft 365 tools for teamwork, you can seamlessly collaborate on files with your team members. Using Microsoft Teams, you can invite your teammates into an environment where they can effectively collaborate and engage in a persistent conversation. Join us for this session and explore how to avoid productivity sinkholes and increase productivity. This interactive 2-hour session will give you the opportunity to test drive Microsoft Teams in a live cloud environment. A trained facilitator will guide you as you apply these tools to your own business scenarios and experience how they can work for you. Each session is limited to 12 participants, reserve your seat now.

 

Microsoft Teams: Staying connected with your team while remote

We designed Microsoft Teams to be a virtual office you can take anywhere you go. Work seamlessly and transparently with your remote team and discover greater collaboration and productivity. Join us for this session and explore how to avoid communication sinkholes and do more together, no matter where you are. Each session is limited to 12 participants, reserve your seat now.

 

Other M365 Topics

 

Ask Microsoft Anything (AMA): Upcoming Changes to Office Support

When: Wednesday, September 9, 2020 at 9:00am PT | Join us for an opportunity to “Ask Microsoft Anything” (AMA) about upcoming changes to support for Office 2016 for Mac, Office 2010 and Office 2013 connectivity to Office 365 services. To join, simply visit the Office End of Support AMA space at 9:00am Pacific and submit a question. An AMA is a live, online, text-based question-and-answer event similar to a “YamJam” on Yammer or an “Ask Me Anything” on Reddit. Note: While we’ll only be answering questions in real-time from 9am – 10am Pacific, you can post your questions for the AMA to the Office End of Support AMA space up to 24 hours in advance. We look forward to seeing you there!

 

Security & Azure AD

 

Enabling Remote Work with Microsoft Teams: Microsoft Teams Security

When: Tuesday, September 8, 2020 at 9:00am PT | The recent shift to remote, hybrid and on-premise work has IT professionals across every industry looking for more solutions and support for deploying Microsoft Teams. That’s why we’re excited to launch this new live webcast series. Let’s talk security in Episode 3. The top challenge IT pros are facing right now is securing data. Join our product expert for a deep dive discussion on identity and authentication. Be sure to add this event to your calendar!

 

Customer Immersion Experience: Simplifying Your Privacy and Compliance Journey

Your business needs to control how sensitive data is managed. Join us and explore how to assess your compliance risk, protect sensitive and business critical data, and respond efficiently to data discovery requests. During this 2-hour interactive session, you will explore how to: (1) Simplify assessment of compliance risk, (2) Integrate protection and governance of data, and (3) Intelligently respond to data discovery requests. Each session is limited to 12 participants, reserve your seat now.

 

Customer Immersion Experience: Protecting Identity, Apps, Data and Devices

Identity is at the center of security: don’t compromise when it comes to your company’s valuable information. Join us to explore how to use secure authentication, govern access, get comprehensive protection and set the right identity foundation. During this 2-hour interactive session, you will explore how to: (1) Enable password protection, (2) Bring multi-factor authentication to your Windows 10 users, (3) Protect your users and data through Office 365 multi-factor authentication, and (4) Use conditional access to protect across devices, locations and apps. Each session is limited to 12 participants, reserve your seat now.

 

Blogs of Interest

 

Public Sector Blog Website | RSS Feed

 

Microsoft Teams Blog Website | RSS Feed

 

Office & Microsoft 365

Enterprise identity, mobility, and security

Microsoft Azure and Development

Windows, Operations, Management, and Deployment

Support and adoption

Misc

 

Thanks for stopping by and reading our monthly resources. Feel free to reach out in the comments below with any comments, questions or ideas on other events to add to the list. Here in Public Sector we want to make sure we are giving you the information and insights to best serve your needs in this community.