Project Online (PWA) Issue: When a save a project next day all my tasks are gone.

[migivan]

I have a problem with the Project Online (PWA). Every time I create a new project, I open it through Project Desktop, adding all the tasks, save it, and check in, everything looks fine. But the next day, when I open it, all my tasks are gone. I have given my users owner permissions to the SharePoint Site Project Web App to they check off any task in the task list. Also, when I open the project website in SharePoint, all the tasks are there, but when I open it through Project Desktop with different users, all is gone. Do you know why this is happening and how to fix it?

I have a backup to restore my project but frustrating and I don't know what to do. Please advise.

 

[#2 · Accepted solution]

migivan --

If memory serves me correctly, the behavior you are seeing is a bug that was in Microsoft Project some years ago. It looks like it may have reappeared. I would recommend that you click File > Account > Update Options > Update Now to apply the latest updates to your copy of Microsoft Project. If this does not resolve the problem, I would recommend you open a support ticket with Microsoft Support. Since this is a bug, there should be no charge for the support call. Hope this helps.

[#3]

It appears that we had a computer with an older version of Project, I just updated, I hope this fix our problem. Thank you for suggesting I really appreciate your help.